This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle Left rear wheel detached on Interstate 94 in Washtenaw County, Michigan. Resulted in death of another motorist. Michael James Brooks was operating the Black Dodge 4 Door, 2013 vehicle, traveling westbound on I-94. The vehicle tire detached and traveled into a vehicle operated by Janice Southall. The incident resulted in a rollover collision and death of Janice Southall.
The contact owns a 2013 Ram 3500. The contact stated that while driving at 55 mph, the vehicle ABS warning light illuminated and the vehicle violently shakes. The contact veered to the shoulder of the road, got out the vehicle and seen smoke coming from front passenger side tire. The contact noticed that the wheel was separated from the axle. There were no injuries sustained. No police/fire report was filed. The contact contacted his insurance towed the vehicle to the dealer river oaks Chrysler Jeep Dodge Ram 4807 kirby dr, houston, tx 77098 (888) 284-5254 where a diagnostic testing was pending. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that no recalls were under the VIN. The failure mileage was 103,000.
The contact owns a 2013 Ram 3500. While driving 45-50 mph, the steering wheel and wheels wobbled. The contact had to decelerate to 10 mph. There were no warning indicators illuminated. The contact called medved Chrysler Dodge Jeep Ram (1520 S wilcox St, castle rock, co 80104, (303) 688-3137) and was informed that diagnostic testing was needed. The vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The failure mileage was 88,000.
1st time our truck shook so bad we had to get off the highway, 2nd time truck wouldn't go into drive. 3rd time truck said it was in gear when it was in park. 4th time perform service light. Actuator. 5th time perform service light. And now this. We have owned this truck for 10 months and it has been in the shop multiple times for multiple weeks. The last time being for a 9 nine days. They have now sent it home saying they can't fix it because the recall parts are not available. The perform service light is still on and I was told when the check engine light comes on again which they said it would that I can bring it back and they'll turn it off again for me. We have filed a complaint with Dodge and they opened a case then sent us a message that they closed our case because our truck had been fixed. We are at a loss as to what to do now.
Dodge death wobble. While driving our 2013 Dodge Ram 3500 6.7 turbo diesel pickup truck at about 40 mph the front end started violently shacking. I could not steer or control the vehicle at that point. This has happened now twice. First time I was on a freeway and almost caused a serious accident and the second time I was on a two lane hwy and almost drove off a cliff. Both occurrences I was only able to slow down but had zero control over steering. Once I got slowed down to about 10 mph I was able to let off the brake and the violent shaking stopped. I have taken the vehicle into the Dodge dealership who said there was nothing wrong with our vehicle. Similar reports of this issue are all the internet. In both occurrences it felt like the shacking started in the front right side of my vehicle.
- Portland, OR, USA
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The contact owns a 2013 Ram 3500. The contact stated that there were multiple failures concerning the vehicle and the dealer failed to provide a solution after several repairs. While driving approximately 65 mph, the vehicle experienced a strong "death wobble" vibration. The vibration caused the front seat belts to restrict and loosen. The contact had to reduce the speed to below 45 mph to prevent the condition. The dealer diagnosed that the tires needed to be replaced by a tire repair shop and the steering box failed and needed to be replaced. The contact had the vehicle inspected by two independent mechanics. The vehicle was also taken to a tire repair shop for further inspection. The manufacturer was notified of the failure. The approximate failure mileage was 29,468.
The contact owns a 2013 Dodge Ram 3500. The contact received a notification of a manufacturer recall regarding the wheels; however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 7/1/15 updated 10/13/2017
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- Indianapolis, IN, USA