10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
35 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ram 3500 windows / windshield problems

windows / windshield problem

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2012 Ram 3500 Owner Comments

problem #1

Jan 022012

3500

  • 35 miles

A D V E R T I S E M E N T S

Crew cab truck. Exterior ambient temperature is -22. Interior temperature approximately +20 and rising; defrost setting, fan speed is set to high, high heat to defrost windshield and warm up truck. Idle time of 10 minutes or less. Truck coolant temperature approximately 135 and climbing. All snow and other materials cleared from exterior of truck. Little to no moisture on interior of vehicle. While driving at speeds greater than 15mph while first starting out (within 20 minutes of starting vehicle) and changing elevations greater than 15 feet (rolling hills); expect to see a sudden build up of frost on the interior of the windshield causing complete loss of visibility. I have had to carry a scraper and be actively scraping the windshield to be able to see enough to get to the side of the road and wait for the windshield to clear itself. Have almost put vehicle into ditch once due to brushing snow bank with tires after first occurrence. Issue also occurs if windows are rolled down to help displace any possible moisture. Issue has occurred on several occasions and it has been reported to the local dealer and Dodge Ram corporation. Have talked with several other Dodge Ram owners and all are reporting similar situations. Dealer has been notified of this issue on multiple occasions by multiple people and they are stumped as to how to repair / resolve this issue. Claim it to be environmental and out of their control. Personally believe defrost system is not of proper size / configuration to prevent issue from occurring.

- Fairbanks, AK, USA

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