The contact owns a 2012 Ram 3500. The contact received notification for NHTSA Campaign Number: 21V398000 (Wheels) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Troy, MT, USA

While driving down the highway, 7 of 8 lug studs of the right front wheel spontaneously broke off. Vehicle became difficult to control and steer. The one remaining lug stud kept the wheel on long enough to pull onto the shoulder of the road. This was a heavily travelled interstate highway. My safety and the safety of other motorists was at high risk. Broken lug studs are available for inspection. All of them broke at the location where the threads end at the shoulder of the bolt. I had recently performed brake service and the wheels were mounted and properly torqued to manufacturer specifications. No police report or dealer inspection. I made the repairs. No prior warning of the problem. This is identical to the problem a friend had with his Ram dually, that is now in a recall. Part number is 6509866AA. I have owned this vehicle since it was new.

- Raceland, LA, USA

Alcoa 17" rims cracked in 4 places on driver side steer. Other rims beginning to crack. Had to replace all 4 alcoa rims.

- Weyburn, Sk Canada S4h 3n8, ND, USA

Alumimum wheel cracking cracked in may or June 2016 and in Nov. 2016

- Paris, AR, USA

The wheel studs break whenever I'm changing tires, I've replaced 7 total. I have to put them on very gently then I torque down by hand. I run a fleet of trucks and do mechanic work. This is the first vehicle I've had to do this on. Right now I'm sittin on the side of the road because my right/rear tire fell off due to all my studs breaking. I have heard of other Ram owners having issues, the dealer said that they and I'm over tightening but I've never had this before. These are lug nuts... come on Ram, get it together and do a recall. This is a safety concern. If I were on the highway with a motorcyclist next to me he/she could have died. I was moving 57mph when it felt like I was going into a dip and then I saw sparks from my rotor, and saw my tire/rim go flying out of the ditch. It passed me and now is sitting in the field. If I were hauling a trailer it would have been terrible also.

- Greenleaf, WI, USA

Highway driving mostly. Going through tires. Tires keep getting chopped. We haul heavy loads and worry the vehicle is not safe for the type of business we do. But we can't get rid of it because of all this recall. The previous owner had part of the recall addressed but we still feel the vehicle is not safe. We see signs of wear and damage that should not be. Like the chopped tires.

- Willard, MO, USA

On highway 174, approximately 20 miles nw of meridian, tx, the 2012 Ram 3500 veered to the right and went off the road into a steep ditch. According to the state trooper's report, a witness was driving behind this truck and saw the passenger side dual wheels with axle attached come off of the truck and go across the road before the truck left the pavement. Two different employees of the wrecking yard where the truck was taken said it looks like the axle came apart. Since this accident, I have spoken to another individual that this happened to also. Updated 09/17/15 updated 11/02/2017

- Meridian, TX, USA

The contact owns a 2012 Dodge Ram 3500. The contact stated that while driving 60 mph towing a trailer, the hub caps flew off. The problem recurred multiple times. The vehicle was taken to the dealer. The technician replaced the hubcap but was unable to determine what caused the failure. The manufacturer was notified of the failure. The approximate failure mileage was 10,000.

- Bend, OR, USA

The contact owns a 2012 Dodge Ram 3500. The contact stated that the rear tires valve stem were located inside the wheel therefore, the contact was unable to add air to the rear passenger and driver's tires. The dealer advised that the rear passenger and driver's side tires needed to be removed in order to check the tire pressure. The manufacturer was made aware of the failure. The flat tires were replaced. The failure mileage was 9,500 and the current mileage was 10,000.

- Hinesville, GA, USA

My safety issue is when a lance truck camper, model 1172 is attached to truck. The cg is 6-8 behind the rear axle (even though both Dodge and lance data sheets indicate it should be over or in front of rear wheel). In addition, when fresh water tank is full (and without a normal camping load), the GAWR of the rear axle is exceeded. 400 pounds of weight is taken off the front axle when the camper is attached to the truck. An inspection of the front tires revealed significant cupping with less than 5000 miles on the new vehicle. The truck with the camper attached is very unstable driving down the highway. I contacted both lance and the dealer I purchased the camper from. Both say there are no issues and everything is in specs.

- Fairview, NC, USA