This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Dodge Ram 3500. While reversing 5 mph into the driveway, the tie rod completely fractured. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact was awaiting the manufacturer to assist with the towing of the vehicle. The approximate failure mileage was 119,000.
The contact owns a 2012 Dodge Ram 3500. The contact stated that the tires were wearing prematurely. The vehicle was taken to the dealer multiple times. The technician diagnosed that the tie rod and bolt joints needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 8,000 and the current mileage was 31,300.
Received a recall in December 13V529000 dated 11/06/2013 on my Ram 3500: Took to dealer for inspection and the truck is one with the defective part. Dealer states that the parts are not available for repair and no estimated time of receipt, (put on list) at jeff wyler cdj in lawrenceburg, in. 47025.. this seems like a situation where NHTSA should step in and protect the public from this potential loss of steering and possible loss of life due to Chrysler group llc.'s lack of concern for their customers. They should provide vehicles to the owners for use until they comply with the prescribed repairs of these ticking time bombs.
- Lawrenceburg, IN, USA
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- Port Allen, LA, USA