Technical Service Bulletins (TSBs) for the 2021 2500 are official communications between Ram & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
UAV and UCV Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. Read More »
Flash: Comfort Seat and Wheel Module (CSWM) Enhancements This bulletin involves updating the CSWM with the latest available software. The customer may describe the following:The heated steering wheel gets too hot for customer comfort. Read More »
UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: 39.6.The repair procedure must be followed step by step. Read More »
If replacing the steering linkage or drag link inner tie rod assembly at the pitman arm on a vehicle built before Febuary 14 th, 2008, verify that the pitman arm part number is 68039930AA. The part number is embossed on the pitman arm. Read More »
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect. Read More »
Flash: Air Suspension Control Module (ASCM) Updates This bulletin involves reprogramming the ASCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
If replacing the steering linkage or drag link inner tie rod assembly at the pitman arm on a vehicle built before Febuary 14 th, 2008, verify that the pitman arm part number is 68039930AA. The part number is embossed on the pitman arm. Read More »
TORSION ROD, Storage Bin (Rambox) If the Rambox storage bin Torsion Rods are being replaced for the lid not opening issue, replace the complete Rambox Bin and Lid assembly with all of the sub components instead of just replacing the ... Read More »
Flash: Air Suspension Control Module (ASCM) Updates This bulletin involves reprogramming the ASCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Air Suspension Control Module (ASCM) Updates This bulletin involves reprogramming the ASCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
PUMP, Vacuum For DTC Code P258B - ELECTRONIC VACUUM PUMP PERFORMANCE. Due to brake vacuum pumps returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all ... Read More »
CALIPER ASSEMBLY, Disc Brake, Front/Rear For brake feel/sensation concerns, please call engineering FCA Redacted Content before performing repairs. If no response in 15 minutes, proceed with repair. Read More »
Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain ControlModule (ECM/PCM) with the latest available software. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Read More »
PUMP, Vacuum For DTC Code P258B - ELECTRONIC VACUUM PUMP PERFORMANCE. Due to brake vacuum pumps returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all ... Read More »
UAV and UCV Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Read More »
6.7L New Oil Usage Information Incorrect oil used. This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2023 to 2013 HD Trucks. Read More »
Clicking Noise While In 4wd Ratcheting, Click, or Clicking noise in 4WD while turning. This bulletin involves replacing the front driveshaft. Read More »
UAV and UCV Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. Read More »
Gasket, Cylinder Head Cover For US dealers, and 21-22 model year vehicles only. If replacing the cylinder head cover/fuel injector harness gasket due to an oil leak, please also replace the following components: 1. Read More »
GASKET, Timing Case Cover, Rear Gear Housing For 2021 Model Year only. If you are replacing the timing gear housing gasket due to an oil leak, please be sure to also replace all outer timing gear housing bolts (PN# 04638665 and 04882109). Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain ControlModule (ECM/PCM) with the latest available software. Read More »
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Read More »
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. Read More »
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. Read More »
Oil Control Valve Connector Not Seated This bulletin involves inspecting the oil control valve connector and possibly seating the connector. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
P203E and P203F Additional Diagnostic Information This bulletin provides additional information regarding diagnosing Diesel Exhaust Fluid (DEF) issue in extreme cold weather. Read More »
Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that ... Read More »
ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Read More »
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
Seal, Crankshaft Oil, Rear,Retainer, Crankshaft Oil Seal US dealers only: If you are replacing the rear main seal due to an oil leak, do NOT remove the seal from the retainer. Read More »
Seal, Crankshaft Oil, Rear,Retainer, Crankshaft Oil Seal US dealers only: If you are replacing the rear main seal due to an oil leak, do NOT remove the seal from the retainer. Read More »
Seal, Crankshaft Oil, Rear,Retainer, Crankshaft Oil Seal US dealers only: If you are replacing the rear main seal due to an oil leak, do NOT remove the seal from the retainer. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that ... Read More »
DRIVE, Fan If a heavy duty diesel vehicle comes in with reports of loud fan noise or fan always on, please call FCA Redacted Content. If no response within 15 minutes, proceed with repair Read More »
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
Gasket, Cylinder Head Cover For US dealers, and 21-22 model year vehicles only. If replacing the cylinder head cover/fuel injector harness gasket due to an oil leak, please also replace the following components: 1. Read More »
Updated Fuel Filler Cap This bulletin involves updating the fuel filler cap with improved version. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Updated Fuel Filler Cap This bulletin involves updating the fuel filler cap with improved version. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Updated Fuel Filler Cap This bulletin involves updating the fuel filler cap with improved version. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Check Engine Light and/or Service Air Suspension, Service Diesel Exhaust System or Multiple Cluster Warning Lamps Illuminated With Electronic Vehicle Information Center (EVIC) Messages Read More »
P203E and P203F Additional Diagnostic Information This bulletin provides additional information regarding diagnosing Diesel Exhaust Fluid (DEF) issue in extreme cold weather. Read More »
TANK, Diesel Exhaust Fluid For a concern of Diagnostic Trouble Code (DTC) P207F for a vehicle manufacturing date after 7/22/2021 for model year 2020 and 2021, please contact FCA Redacyed Content before replacement of any components. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Read More »
Fuel Smell and Fuel Leak This bulletin involves replacing the fuel pump module. Customers may experience the following: Fuel leak or fuel smell. This minor leak is coming from the fuel pump feed port. Read More »
Fuel Smell and Fuel Leak This bulletin involves replacing the fuel pump module. Customers may experience the following: Fuel leak or fuel smell. This minor leak is coming from the fuel pump feed port. Read More »
Fuel Smell and Fuel Leak This bulletin involves replacing the fuel pump module. Customers may experience the following: Fuel leak or fuel smell. This minor leak is coming from the fuel pump feed port. Read More »
Fuel Smell and Fuel Leak This bulletin involves replacing the fuel pump module. Customers may experience the following: Fuel leak or fuel smell. This minor leak is coming from the fuel pump feed port. Read More »
Fuel Smell and Fuel Leak This bulletin involves replacing the fuel pump module. Customers may experience the following: Fuel leak or fuel smell. This minor leak is coming from the fuel pump feed port. Read More »
Fuel Smell and Fuel Leak This bulletin involves replacing the fuel pump module. Customers may experience the following: Fuel leak or fuel smell. This minor leak is coming from the fuel pump feed port. Read More »
Fuel Smell and Fuel Leak This bulletin involves replacing the fuel pump module. Customers may experience the following: Fuel leak or fuel smell. This minor leak is coming from the fuel pump feed port. Read More »
Fuel Smell and Fuel Leak This bulletin involves replacing the fuel pump module. Customers may experience the following: Fuel leak or fuel smell. This minor leak is coming from the fuel pump feed port. Read More »
Fuel Smell and Fuel Leak This bulletin involves replacing the fuel pump module. Customers may experience the following: Fuel leak or fuel smell. This minor leak is coming from the fuel pump feed port. Read More »
P203E and P203F Additional Diagnostic Information This bulletin provides additional information regarding diagnosing Diesel Exhaust Fluid (DEF) issue in extreme cold weather. Read More »
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
Updated Fuel Filler Cap This bulletin involves updating the fuel filler cap with improved version. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Check Engine Light and/or Service Air Suspension, Service Diesel Exhaust System or Multiple Cluster Warning Lamps Illuminated With Electronic Vehicle Information Center (EVIC) Messages Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain ControlModule (ECM/PCM) with the latest available software. Read More »
DRIVE, Fan If a heavy duty diesel vehicle comes in with reports of loud fan noise or fan always on, please call FCA Redacted Content. If no response within 15 minutes, proceed with repair Read More »
P203E and P203F Additional Diagnostic Information This bulletin provides additional information regarding diagnosing Diesel Exhaust Fluid (DEF) issue in extreme cold weather. Read More »
TANK, Diesel Exhaust Fluid For a concern of Diagnostic Trouble Code (DTC) P207F for a vehicle manufacturing date after 7/22/2021 for model year 2020 and 2021, please contact FCA Redacyed Content before replacement of any components. Read More »
TANK, Diesel Exhaust Fluid For a concern of Diagnostic Trouble Code (DTC) P207F for a vehicle manufacturing date after 7/22/2021 for model year 2020 and 2021, please contact FCA Redacyed Content before replacement of any components. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Read More »
P203E and P203F Additional Diagnostic Information This bulletin provides additional information regarding diagnosing Diesel Exhaust Fluid (DEF) issue in extreme cold weather. Read More »
P203E and P203F Additional Diagnostic Information This bulletin provides additional information regarding diagnosing Diesel Exhaust Fluid (DEF) issue in extreme cold weather. Read More »
Clicking Noise While In 4wd Ratcheting, Click, or Clicking noise in 4WD while turning. This bulletin involves replacing the front driveshaft. Read More »
Flash: Powertrain Control Module (PCM) Updates Customer or technician may experience the following: ? High frequency exhaust noise at idle after cold start. ? Power Take Off (PTO) disable to high engine oil temperature. Read More »
Flash: Powertrain Control Module (PCM) Updates Customer or technician may experience the following: ? High frequency exhaust noise at idle after cold start. ? Power Take Off (PTO) disable to high engine oil temperature. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain ControlModule (ECM/PCM) with the latest available software. Read More »
SOLENOID, Transmission 2020 and 2021MY D2&DJ Before swapping the solenoid module on a repeatable P0755 or P0765, please ensure to download event data and send to contact copied below. Read More »
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following:Product plan UUID is not correct in Carplay?. Carplay audio does not always resume. Battery save vs. Read More »
Updated Power Side Step Diagnosis And Testing Procedure This bulletin is to communicate that the power side step diagnosis and testing procedure has been updated in service information. Read More »
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time ... Read More »
SOLENOID, Transmission 2020 and 2021MY D2&DJ Before swapping the solenoid module on a repeatable P0755 or P0765, please ensure to download event data and send to contact copied below. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM: Read More »
Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM: Read More »
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. Read More »
PUMP, Vacuum For DTC Code P258B - ELECTRONIC VACUUM PUMP PERFORMANCE. Due to brake vacuum pumps returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all ... Read More »
Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit ... Read More »
Radio Over The Air Updating to QR40.12 Software Version Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. Read More »
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »
Flash: Powertrain Control Module (PCM) Updates Customer or technician may experience the following: ? High frequency exhaust noise at idle after cold start. ? Power Take Off (PTO) disable to high engine oil temperature. Read More »
Flash: Powertrain Control Module (PCM) Updates Customer or technician may experience the following: ? High frequency exhaust noise at idle after cold start. ? Power Take Off (PTO) disable to high engine oil temperature. Read More »
UAV and UCV Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. Read More »
Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit ... Read More »
Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit ... Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain ControlModule (ECM/PCM) with the latest available software. Read More »
Ambient Air Temperature Missing, MIL Lamp On, DTC P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open; P0073 Ambient Air Temperature Sensor Circuit High Read More »
Ambient Air Temperature Missing, MIL Lamp On, DTC P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open; P0073 Ambient Air Temperature Sensor Circuit High Read More »
Ambient Air Temperature Missing, MIL Lamp On, DTC P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open; P0073 Ambient Air Temperature Sensor Circuit High Read More »
Ambient Air Temperature Missing, MIL Lamp On, DTC P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open; P0073 Ambient Air Temperature Sensor Circuit High Read More »
Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Air Suspension Control Module (ASCM) Updates This bulletin involves reprogramming the ASCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Comfort Seat and Wheel Module (CSWM) Enhancements This bulletin involves updating the CSWM with the latest available software. The customer may describe the following:The heated steering wheel gets too hot for customer comfort. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Read More »
External AC Power Outlet Detaches From the Bezel This bulletin involves inspecting if the external AC power outlet is loose in the frame and repairing if needed Customers may comment on the following: The external AC power outlet is ... Read More »
External AC Power Outlet Detaches From the Bezel This bulletin involves inspecting if the external AC power outlet is loose in the frame and repairing if needed Customers may comment on the following: The external AC power outlet is ... Read More »
SOLENOID, Transmission 2020 and 2021MY D2&DJ Before swapping the solenoid module on a repeatable P0755 or P0765, please ensure to download event data and send to contact copied below. Read More »
SOLENOID, Transmission 2020 and 2021MY D2&DJ Before swapping the solenoid module on a repeatable P0755 or P0765, please ensure to download event data and send to contact copied below. Read More »
SOLENOID, Transmission 2020 and 2021MY D2&DJ Before swapping the solenoid module on a repeatable P0755 or P0765, please ensure to download event data and send to contact copied below. Read More »
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following:Product plan UUID is not correct in Carplay?. Carplay audio does not always resume. Battery save vs. Read More »
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following:Product plan UUID is not correct in Carplay?. Carplay audio does not always resume. Battery save vs. Read More »
Flash: Body Control Module (BCM) Diagnostic and System Improvements This bulletin involves reprogramming the BCM with the latest available software. The customer may describe the following: The shifter gets stuck in park. Read More »
Flash: Body Control Module (BCM) Diagnostic and System Improvements This bulletin involves reprogramming the BCM with the latest available software. The customer may describe the following: The shifter gets stuck in park. Read More »
Flash: Body Control Module (BCM) Diagnostic and System Improvements This bulletin involves reprogramming the BCM with the latest available software. The customer may describe the following: The shifter gets stuck in park. Read More »
Flash: Driver Door Module (DDM) and Passenger Door Module (PDM) Updates This bulletin involves reprogramming the DDM and PDM with the latest available software. Read More »
Flash: Driver Door Module (DDM) and Passenger Door Module (PDM) Updates This bulletin involves reprogramming the DDM and PDM with the latest available software. Read More »
Updated Power Side Step Diagnosis And Testing Procedure This bulletin is to communicate that the power side step diagnosis and testing procedure has been updated in service information. Read More »
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. Read More »
CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Read More »
CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Read More »
CONNECTOR Trailer Tow,WIRING Trailer Tow,CONNECTOR 7 Way,WIRING Rear Bumper If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in ... Read More »
ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER
INSTRUMENT PANEL, Base Panel (Top Pad, Leather) If you are replacing a leather instrument panel top pad for any leather defects (bubbling, delamination, wrinkling, etc.), please contact FCA Redacted Content. Read More »
INSTRUMENT PANEL, Base Panel (Top Pad, Leather) If you are replacing a leather instrument panel top pad for any leather defects (bubbling, delamination, wrinkling, etc.), please contact FCA Redacted Content. Read More »
Radio Over The Air Update from LR34.51 to LR35.41 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. Read More »
Radio Over The Air Update from QR39.82F to QR40.12 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. Read More »
Radio Over The Air Update from QR39.5 to QR40.11 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. Read More »
Radio Over The Air Updating to QR40.12 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. Read More »
Radio Over The Air Update to LR34.31 to LR35.41 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. Read More »
Radio Over The Air Update to Q339.3 to QR39.62 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. Read More »
Radio Over The Air Updating to QR40.12 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. Read More »
UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: 39.6.The repair procedure must be followed step by step. Read More »
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following: Ghost Touch, features, modes and App?s changing without drivers input. Read More »
Flash: Comfort Seat and Wheel Module (CSWM) Enhancements This bulletin involves updating the CSWM with the latest available software. The customer may describe the following:The heated steering wheel gets too hot for customer comfort. Read More »
Updated Fuel Filler Cap This bulletin involves updating the fuel filler cap with improved version. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Read More »
Oil Control Valve Connector Not Seated This bulletin involves inspecting the oil control valve connector and possibly seating the connector. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Read More »
WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Read More »
Check Engine Lamp (CEL) on Diagnostic Trouble Codes (DTC?s) P0073 Ambient Air Temperature Sensor Circuit High, U113D-00 Lost Communication with Master Power Window Switch Read More »
Flash: Driver Door Module (DDM) and Passenger Door Module (PDM) Updates This bulletin involves reprogramming the DDM and PDM with the latest available software. Read More »
Flash: Driver Door Module (DDM) and Passenger Door Module (PDM) Updates This bulletin involves reprogramming the DDM and PDM with the latest available software. Read More »
CAMERA, Rear View For concerns of back up camera flicker/blank/blue/black screen or camera inop, please ensure Radio is at latest software level. After update, system requires three sleep cycles to function properly. Read More »
Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit ... Read More »
Flash: Powertrain Control Module (PCM) Updates Customer or technician may experience the following: ? High frequency exhaust noise at idle after cold start. ? Power Take Off (PTO) disable to high engine oil temperature. Read More »
Flash: Powertrain Control Module (PCM) Updates Customer or technician may experience the following: ? High frequency exhaust noise at idle after cold start. ? Power Take Off (PTO) disable to high engine oil temperature. Read More »
Check Engine Light and/or Service Air Suspension, Service Diesel Exhaust System or Multiple Cluster Warning Lamps Illuminated With Electronic Vehicle Information Center (EVIC) Messages Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Flash: Body Control Module (BCM) Diagnostic and System Improvements This bulletin involves reprogramming the BCM with the latest available software. The customer may describe the following: The shifter gets stuck in park. Read More »
Missing (Power Wagon) Decals on Tailgate and Both Front Doors This bulletin involves inspecting and if necessary installing the ?Power Wagon? decals on the front doors and tailgate. Read More »
CONNECTOR Trailer Tow,WIRING Trailer Tow,CONNECTOR 7 Way,WIRING Rear Bumper If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in ... Read More »
Missing (Power Wagon) Decals on Tailgate and Both Front Doors This bulletin involves inspecting and if necessary installing the ?Power Wagon? decals on the front doors and tailgate. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
LATCH, Storage Bin Lid (Rambox) If the Rambox storage bin lid latch is being replaced for the lid not opening or latching properly, replace the latch and lid assembly with all of the sub components instead of just replacing the latch only. Read More »
UAV and UCV Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. Read More »
Flash: Comfort Seat and Wheel Module (CSWM) Enhancements This bulletin involves updating the CSWM with the latest available software. The customer may describe the following:The heated steering wheel gets too hot for customer comfort. Read More »
UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: 39.6.The repair procedure must be followed step by step. Read More »
CONNECTOR Trailer Tow,WIRING Trailer Tow,CONNECTOR 7 Way,WIRING Rear Bumper If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in ... Read More »
CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Read More »
CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Read More »
CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Read More »
Flash: Comfort Seat and Wheel Module (CSWM) Enhancements This bulletin involves updating the CSWM with the latest available software. The customer may describe the following:The heated steering wheel gets too hot for customer comfort. Read More »
LATCH, Storage Bin Lid (Rambox) If the Rambox storage bin lid latch is being replaced for the lid not opening or latching properly, replace the latch and lid assembly with all of the sub components instead of just replacing the latch only. Read More »
Check Engine Light and/or Service Air Suspension, Service Diesel Exhaust System or Multiple Cluster Warning Lamps Illuminated With Electronic Vehicle Information Center (EVIC) Messages Read More »
Flash: Powertrain Control Module (PCM) Updates Customer or technician may experience the following: ? High frequency exhaust noise at idle after cold start. ? Power Take Off (PTO) disable to high engine oil temperature. Read More »
Flash: Powertrain Control Module (PCM) Updates Customer or technician may experience the following: ? High frequency exhaust noise at idle after cold start. ? Power Take Off (PTO) disable to high engine oil temperature. Read More »
UAV and UCV Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. Read More »
Ambient Air Temperature Missing, MIL Lamp On, DTC P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open; P0073 Ambient Air Temperature Sensor Circuit High Read More »
Ambient Air Temperature Missing, MIL Lamp On, DTC P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open; P0073 Ambient Air Temperature Sensor Circuit High Read More »
Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
P203E and P203F Additional Diagnostic Information This bulletin provides additional information regarding diagnosing Diesel Exhaust Fluid (DEF) issue in extreme cold weather. Read More »
UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: 39.6.The repair procedure must be followed step by step. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Read More »
RADIO, MULTI Media (ASSY) The customers may have concerns of backup camera missing gridlines or showing black screen with "check entire surroundings" message while in Reverse mode. It is a backup camera initialization timing issue. Read More »
RADIO, MULTI Media (ASSY) The customers may have concerns of backup camera missing gridlines or showing black screen with "check entire surroundings" message while in Reverse mode. It is a backup camera initialization timing issue. Read More »
RADIO, MULTI Media (ASSY) The customers may have concerns of backup camera missing gridlines or showing black screen with "check entire surroundings" message while in Reverse mode. It is a backup camera initialization timing issue. Read More »
RADIO, MULTI Media (ASSY) The customers may have concerns of backup camera missing gridlines or showing black screen with "check entire surroundings" message while in Reverse mode. It is a backup camera initialization timing issue. Read More »
P203E and P203F Additional Diagnostic Information This bulletin provides additional information regarding diagnosing Diesel Exhaust Fluid (DEF) issue in extreme cold weather. Read More »
CAMERA, Rear View For concerns of back up camera flicker/blank/blue/black screen or camera inop, please ensure Radio is at latest software level. After update, system requires three sleep cycles to function properly. Read More »
CAMERA, Rear View For concerns of back up camera flicker/blank/blue/black screen or camera inop, please ensure Radio is at latest software level. After update, system requires three sleep cycles to function properly. Read More »
Radio Over The Air Updating to QR40.12 Software Version Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. Read More »
Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up. Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. Read More »
Radio Over The Air Updating to QR40.12 Software Version Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. Read More »
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »
External AC Power Outlet Detaches From the Bezel This bulletin involves inspecting if the external AC power outlet is loose in the frame and repairing if needed Customers may comment on the following: The external AC power outlet is ... Read More »
Oil Control Valve Connector Not Seated This bulletin involves inspecting the oil control valve connector and possibly seating the connector. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
TORSION ROD, Storage Bin (Rambox) If the Rambox storage bin Torsion Rods are being replaced for the lid not opening issue, replace the complete Rambox Bin and Lid assembly with all of the sub components instead of just replacing the ... Read More »
TORSION ROD, Storage Bin (Rambox) If the Rambox storage bin Torsion Rods are being replaced for the lid not opening issue, replace the complete Rambox Bin and Lid assembly with all of the sub components instead of just replacing the ... Read More »
TORSION ROD, Storage Bin (Rambox) If the Rambox storage bin Torsion Rods are being replaced for the lid not opening issue, replace the complete Rambox Bin and Lid assembly with all of the sub components instead of just replacing the ... Read More »
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following:Product plan UUID is not correct in Carplay?. Carplay audio does not always resume. Battery save vs. Read More »
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following:Product plan UUID is not correct in Carplay?. Carplay audio does not always resume. Battery save vs. Read More »
LATCH, Storage Bin Lid (Rambox) If the Rambox storage bin lid latch is being replaced for the lid not opening or latching properly, replace the latch and lid assembly with all of the sub components instead of just replacing the latch only. Read More »
LATCH, Storage Bin Lid (Rambox) If the Rambox storage bin lid latch is being replaced for the lid not opening or latching properly, replace the latch and lid assembly with all of the sub components instead of just replacing the latch only. Read More »
WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Read More »
Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit ... Read More »
An incorrect PDF document S228A000004 Rev. A - Panasonic VP4R Wi-Fi New Enrollment Pause was uploaded for this communication during publishing and was corrected with S228A000009 Rev. A Read More »
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Read More »
Radio Over The Air Update to Q339.3 to QR39.62 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. Read More »
Radio Over The Air Updating From QR39.6 to QR40.12 Software Version Customers may experience one or more of the following symptoms: ? Mobile Wi-Fi inoperative upon start up. Read More »
Radio Over The Air Updating to QR40.12 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. Read More »
Radio Over The Air Updating to 39.92 Software Version Text displayed on radio ?Installing pop up message? for entire key cycle. Improper NAV search results. Lost SXM presets after remote start through Uconnect app. Read More »
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following: Ghost Touch, features, modes and App?s changing without drivers input. Read More »
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following: Ghost Touch, features, modes and App?s changing without drivers input. Read More »
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following:Product plan UUID is not correct in Carplay?. Carplay audio does not always resume. Battery save vs. Read More »
Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. Read More »
RADIO, MULTI Media (ASSY) The customers may have concerns of backup camera missing gridlines or showing black screen with "check entire surroundings" message while in Reverse mode. It is a backup camera initialization timing issue. Read More »
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used Read More »
INSTRUMENT PANEL, Base Panel (Top Pad, Leather) If you are replacing a leather instrument panel top pad for any leather defects (bubbling, delamination, wrinkling, etc.), please contact FCA Redacted Content. Read More »
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following:Product plan UUID is not correct in Carplay?. Carplay audio does not always resume. Battery save vs. Read More »
Radio Over The Air Update to LR34.31 to LR35.41 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. Read More »
Radio Over The Air Update to Q339.3 to QR39.62 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. Read More »
Radio Over The Air Updating From QR39.6 to QR40.12 Software Version Customers may experience one or more of the following symptoms: ? Mobile Wi-Fi inoperative upon start up. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Seal, Crankshaft Oil, Rear,Retainer, Crankshaft Oil Seal US dealers only: If you are replacing the rear main seal due to an oil leak, do NOT remove the seal from the retainer. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Read More »
Flash: Comfort Seat and Wheel Module (CSWM) Enhancements This bulletin involves updating the CSWM with the latest available software. The customer may describe the following:The heated steering wheel gets too hot for customer comfort. Read More »
