This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2021 Ram 2500 6.7 truck quit on me driving down the road. When I raised the hood I could smell burned wires and see smoke. Luckily, it was raining or I think my truck would have burned up. I noticed melted plastic and burned wires on the drivers side of the truck. This particular truck had an Electrical system recall and shows to have been completed. (Safety Recall 13A/NHTSA 23V-060) If this recall was completed, maybe something else needs to be checked out. The truck is currently at a dealership to be repaired, but I will still be scared of it catching on fire because the dealership cannot tell me why or how the fire started.
The flexible section of the exhaust coming from the engine that connects to the rigid sections of exhaust that contains the DPF components developed a hole in it. I reported that exhaust was smelled inside my cab and that sooty smoke could be seen coming up by my passenger side front window for almost a month. The Ram dealership told me the first two times I took it there that it was normal for regens to create smokey conditions. It was not til the third trip to the dealer, after being treated for bronchitis, GI problems, and extreme fatigue with elevated levels of CO in my blood that they finally lifted the truck and found an exhaust leak. I am concerned that the excessive regens caused by the faulty PM sensor that they just fixed caused the section of exhaust to fail. And if it is a widespread issue, others may also be exposed to dangerous levels of diesel exhaust.
I was at a stop light. When I went to go, Truck Stalled for No reason and I lost All control. No steering, No brakes, and it would NOT start until I came to a full stop after almost getting side swiped by oncoming cars in opposite lane, of which I rolled into
Driving highway speed and truck shut off completely. Took to dealer, no issues found. 800 miles later driving highway speed truck shut off again. Took to dealer, no issues found so far. Complete loss of power, power steering, power brakes, etc. Display read, "Press brake and push button to start" while coasting in neutral both times.
Lost control of pedal no acceleration this has happened multiple times taken to dealership on multiple occasions. They can-??t find a code for issue. Uconect reports the issue when it happens. It is a intermittent problem that occurs in some heavy traffic at times.
- Manning , SC, USA
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2020 Ram 2500 diesel 1900 miles began to lose power while traveling 70mph on the expressway. I attempted to accelerate to no avail. I was traveling in the fast lane and caused serval vehicles to abruptly change lanes as to not make contact with the truck. I attempted to exit the road, changing multiply lanes, the vehicle continued to lose power becoming a hazard to moving traffic. I was able to maneuver the vehicle off the road. The truck was shaking and sputtering. I turned off the truck and attempted to restart. The truck would turn over but not start. A tow truck was dispatched to my location and the truck towed to local dealership. I was told the fuel pump CP4 had failed and metal shavings were in my fuel system.
A D V E R T I S E M E N T S
- Friendship, TN, USA