This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2020 Ram 2500. The contact stated that on multiple occasions while the brake pedal was depressed, the vehicle failed to engage the connecting trailer as designed. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the rear passenger-??s side wheel speed sensor failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the issue was currently being developed and the contact was provided a case number. The failure mileage was approximately 24,000.
While driving up snow covered inclined driveway. Truck started to spin and stopped going forward. Starting to slide backwards the engine shut off and I lost power steering and power brakes. Managed to re-start while sliding backwards but the engine shut off again resulting in a sideways crash into a tree. Thus causing $5000 truck damage but no bodily injury. My insurance covers damage but I am out a $500 deductible. The engine shutting off happened the year before but I was able to stop the slide in time. I just received a recall ("Z20/NHTSA 22-140") and I'm not sure if that problem is a cause of my incident. I did not notice any warning indications during or before the incident. I have not contacted FCA or my dealer yet.
2nd visit to dodge dealership, While towing a trailer with the trailer electrical plug in use, the trailer breaks keep going out, I am driving down the road and the dash warning comes on saying the trailer breaks are disconnected. When trying to stop, at first I will not have trailer breaks, so I have to bare down on the truck brakes to stop the trailer, then the trailer brakes start working and jerks the truck back. Also, when not towing a trailer the dash warning comes on saying incompatible trailer?? No trailer is plugged in. At the dealership all day, they are telling me nothing is wrong. It is NOT the 5th wheel trailer, I spent $1,200 on new brakes, electrical and plug for trailer. It is the truck.
The trailer electrical plug located on the sidewall in the bed of the truck was not connected at the factory. I could have experienced a complete trailer braking system failing when towing my 5th wheel. Yes, vehicle was inspected by Harper Dodge in Alcoa TN, The trailer electrical plug was connected to the electrical system.
My driver was driving 25mph when the whole dash and interior lights started flashing and the dash said electric steering was unavailable and 4wd disabled and braking disabled, the truck could not be steered or braked, my driver had to use the emergency brake to stop the truck and gooseneck trailer attached. The electrical disabled all electrical braking including trailer brakes and steering and 4wd. The transmission is also randomly doing a hard downshift into 4th gear and slamming him into the dash and will be stuck in that gear.
- Nauvoo, AL, USA
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The service anti-lock brake message comes on followed by the service electronic stability control. Sometimes the forward collision warning also flashes unavailable. When this happens, if I try to use the cruise control I get another message that says cruise control unavailable. This began happening the week I picked up the truck in March and was intermittent, happening every 2nd or 3rd day. Now it happens almost every time I start the truck. I did not take the truck back to the dealer until 3 June 2020 because of the coronavirus.
A D V E R T I S E M E N T S
- Sault Sainte Marie, MI, USA