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Ram Recall W30-W37: Rearview Image Can Remain On Display/FMVSS 111
2019 Ram 2500
The lingering rearview image can distract the driver, increasing the risk of a crash.
Back Over Prevention — Sensing System — Camera
- Summary
- Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
- Actions
- Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
- Documents (15)
- Manufacturer Notices(to Dealers,etc) - Notice re FCA US LLC (FCA US) has announced a safety recall on certain 2019 and 2020 Model Year (WK) Jeep® Grand Cherokee equipped with an 8.4†radio display
- Manufacturer Notices(to Dealers,etc) - Notice re FCA US LLC (FCA US) has announced a safety recall on certain 2019 and 2020 Model Year (RU) Chrysler Pacifica vehicles equipped with an 8.4†radio display.
- Miscellaneous Document - RADIO PART NUMBERS BY MODEL AND MODEL YEAR
- Manufacturer Notices(to Dealers,etc) - Communication re FCA US LLC (FCA ...
- Manufacturer Notices(to Dealers,etc) - Notice re FCA US LLC (FCA US) has announced a safety recall on certain 2019 and 2020 Model Year (BV) Jeep® Renegade, (JL) Jeep® Wrangler, (JT) Jeep® Gladiator vehicles equipped with an 8.4†radio display.
- Recall Acknowledgement
- Non-Compliance Notice 573 Report
- Miscellaneous Document - RADIO PART NUMBERS BY MODEL AND MODEL YEAR
- Manufacturer Notices(to Dealers,etc) - Notification re FCA US LLC (FCA US) has announced a safety recall on certain 2019 and 2020 Model Year (KL) Jeep® Cherokee vehicles with equipped with an 8.4†radio display
- Manufacturer Notices(to Dealers,etc) - Notice re FCA US LLC (FCA US) has announced a safety recall on certain 2019 and 2020 Model Year (WD) Dodge Durango vehicles equipped with an 8.4†radio display.
- Manufacturer Notices(to Dealers,etc) - Notice re FCA US LLC (FCA US) has announced a safety recall on certain 2019 and 2020 Model Year (DF) RAM 3500 10K LB Cab Chassis, (DJ) RAM 2500 Pickup, (DT) RAM 1500 Pickup vehicles equipped with a 12†radio displa
- Manufacturer Notices(to Dealers,etc) - Notice re New Safety Recall re FCA US LLC (FCA US) has announced a safety recall on certain 2019 and 2020 Model Year (LA) Dodge Challenger vehicles equipped with an 8.4†radio display
- Remedy Instructions and TSB - VP4 Radio Software Remedy Available (W32)
- Remedy Instructions and TSB - VP4 Radio Software Update (W30)
- Remedy Instructions and TSB n- VP4 Radio Software Update
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