This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While towing a roughly 13k pound camper with my family from Texas to New York and back, I lost trailer brakes, traction control, cruise control and my trailer brakes. The trip included ice, rain, snow. We had a death in the family and the trip did not include the time to take to have this problem troubleshot. Literally one of the scariest trips ever through different elevations and traction levels. These would-??ve all been just fine had the systems worked correctly. The truck only had 35,000 miles at the time. Of course by the end of this trip I was now out of warranty. ( so I think) I don-??t know. With as common as this issue is, I don-??t know what to do. I plan on keeping this truck but I do not anyone else drive it due to the safety concerns. As a combat veteran I-??m used to doing sketchy stuff. But it-??s not right. It-??s dangerous. The issues continue intermittently and never when the diagnostic is available.
The contact owns a 2019 Ram 2500. The contact stated that while her son was driving approximately 24 MPH, the check engine warning light illuminated and suddenly the steering wheel became inoperable causing the driver to lose control of the vehicle and crash into a parked vehicle. During the failure, the brakes were also inoperable. The air bags failed to deploy. There were no injuries reported. A police report was filed and the vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The approximate failure mileage was 9,000.
Power steering continues to go out, vibration and "sticking" as I press the brake, and clunking in the suspension. Dealership cannot figure it out!!!!! vibration occurs constantly, more so on start up. Clunking occurs when going around a turn at any mph. I have videos to show both issues!
- Livermore, CA, USA
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The contact owns a 2019 Ram 2500. While driving 65 mph, the rpms increased and the engine revved. The contact released the accelerator pedal and manually shifted the gears in order to return to the correct reading. In addition, the computer system that controlled the radio and camera would glitch and hesitated to change views. Also, while driving approximately 40 mph in an intersection, the vehicle suddenly accelerated, despite depressing the brake pedal. The contact stated that the ignition and check engine warning indicators illuminated. The contact was able to pull the vehicle over to the side of the road and shifted into park; however, the vehicle continued to rev as if the accelerator pedal were depressed. When the contact turned off and restarted the vehicle, all the warning indicators illuminated and the vehicle stalled. The vehicle was towed to crown motors (located at 555 cypress ave, redding, ca 96001, 888-755-5922) where it was diagnosed that the egr valve closed and needed to be replaced. The vehicle was repaired. While driving 45 mph uphill, the vehicle stalled without warning. The contact was able to pull the vehicle over to the side of the road where it came to a rolling stop. The contact stated that the accelerator and brake pedals failed. The contact had the vehicle towed to the same dealer to be diagnosed, but no codes were found. The vehicle was not repaired. The manufacturer was made aware of the failures and provided case number: 64570388. The approximate failure mileage was 300.
The contact owns a 2019 Ram 2500 vehicle rolled away crashed into a 2nd vehicle faulty transmission and brake system the contact stated that after stopping on a very slight incline and switching the transmission to the park position with the engine still running the occupants exited the vehicle and the vehicle suddenly rolled forward crashing into a second vehicle. During the incident the owner re-enter the vehicle and pressed the brake pedal but the vehicle did not stop. No injuries were reported. No police report was taken. The cause of the failure was not determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 1,900.
A D V E R T I S E M E N T S
- Alice, TX, USA