This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Abs And Traction Control Light comes on and Chimes go off. you lose ABS and Traction Control and Cruse control, This is a know issue with 2018 Ram 2500. Parts are hard to come by and are very expensive to repair, This safety concern and should be a Ram Recall. I have not taken it to the dealer yet but since it is out of warranty by time, I cant afford the high cost of the repair
The Uconnect display will randomly start rapidly selecting features causing great distraction to the driver and occupants. This includes automatically initiating the SOS call, dialing 911 on Bluetooth connected phones, turning on seat heaters, steering wheel heaters, activating the reverse camera display (the list of things it will do goes on for most of the features), all causing great distraction.
Abs lights on traction control lights on constantly off and on alarming. Making it un drivable Was told it's very common issue currently being investigated by nhtsa. Dealership confirmed HCU Pump control module. Costing me quoted $1750 for repairs and unknown when part comes in. Earliest is end of March. All the forums and videos I've seen that this is constantly happening and this needs to be recalled. I believe it already has on the 2019-2022 models. Safety concern with no abs or traction control. Also cruise control won't work.
First time brake system hydraulic control unit failed was at 17,000 miles, now have 76,000 and it has failed again. Abs system notification goes off and on constantly. Turbo actuator has failed at 76,000 miles. Check engine light and associated ecu codes are flashing. Rear view camera on tailgate goes out intermittently.
Bought a truck and drove around 420 miles home, within 24 hours of purchase warning lights and sounds went on and off over and over while driving. Took it to 3 mechanic shops, and all 3 said it was the same thing. All shops said it's been a problem for that truck, but there are no recalls on it yet. The warning lights are for the very important ABS brake system and traction control system. Having a hard time finding a mechanic shop that can get the parts to fix the problem.
- The Villages, FL, USA
Search CarComplaints.com for these popular complaint phrases...
The infotainment screen is malfunctioning. It makes phantom button presses. The most dangerous of all is when I am backing up. Instead of it showing the back-up camera it shows the bed camera. Very dangerous!!!!
while having tires changed 3 different times a lug nut stud has broken off. none of the times was the nut cross threaded or over tightened. the broken stud piece turned out of the nut by hand and seem to have had a manufacturing defect in the metal. i have the broken pieces still. if there is a problem with the way the studs were manufactured they all could break off causing an accident
ABS hydraulic assembly fails intermittently and randomly during driving causing the warning chime to sound repeatedly and results in distracted driving as well as degraded braking safety feature.
Electrical issue with the radio. It will change screen, turn the radio up and down. Turn and off. Makes SOS calls on its on. Turn the AC to hot in Arizona when it's already 100+ degrees out. All while driving.
The vehicle entertainment center has an issue where the screen is separating from the unit. This is a SAFETY ISSUE because the system CANNOT be turned off and the unit controls not just entertainment features such as radio, navigation, etc but also controls driver functions such as seat controls, heat & air, cell phone connections, etc. The screen is a touch screen unit meaning that the separation issue causes the system to think random areas on the screen are being touched due to road vibration. This causes the vehicle's computer systems to freak out and do things like randomly call people if a cell phone is connected, change seat settings, turn on air conditioning full blast and then switch to heat full blast, select random navigation points, etc. This is HUGELY distracting to the driver and UNSAFE. An internet search will indicate that this issue has been a known issue by many drivers of Dodge RAM vehicles where this particular entertainment system is installed. It needs to be recalled and fixed. These issues render the vehicle UNDRIVEABLE without risk of causing an accident.
-Anti lock brake system control module and traction control system failure with 32000 miles on truck.- In reading online forums they have admitted to knowing these parts were bad. Not sure why this hasn-??t been made a recall issue given it involves the braking systems on a huge portion of these trucks sold.- Dealership states both parts are bad but excluded from warranty and extended warranty.- warning lights come on at the same time it locks the brakes up until warning lights go out. -Well at 70 mph on the highway and it locked my brakes up. I was just lucky it didn-??t cause a wreck or roll over accident which it very easily could have.
We were involved in a single car crash, it-??s been over a month and it-??s still under investigation. The steering link was still intact. Is there another reason that would have caused us to loose control of the steering and crash?
I have owned this vehicle from the beginning. The first thing that happened 4 wheel drive module went out causing my cruise and abs system go down took to the dealer found out the module went down they replace it under warranty. Then a couple months later the abs system went down again to it to the dealer they said the abs passenger side sensor went bad replaced it under warranty. Drove for about 6months lost abs again the same sensor went bad they replaced again under warranty. Then about 6 months the abs went down again that's when they said they hcu and abs went bad replaced it did fine. Then Dec 21 the abs started acting up took to O'Reilly here in town read the code this one came up c0020-01. Call the dealer gave the code to them they said abs most likely went out. Truck is out of warranty now by 5,000 miles. This had been an recurring problem that seems like no one wants to fix it, I haven't taken back to the dealer yet.
The screen is delaminating for the navigation system. It has also affected the ability to use my phone hands free through Autoplay or bluetooth as the screen is malfunctioning
The winter storm warning keeps popping up on my screen and ive searched everything to no avail of disconnecting.... this is agravating and distracting help this is also dangerous while moving, ,,distracting
Truck slides after being parked. It has slid anywhere from 1 foot while I stood there watching. To several feet where I had to jump back into the truck to stop it. And over 14 one night from the time I parked to when I came out the next morning. Does not fully accelerate thru a turn.,tough to turns sometimes. In same turns
I purchased the trucks used from a dealership rick hendrick in fayetteville, nc. In March of 2019. It only had 20,000 miles on it. Issue one was they sold it to me with parts that void warranty per Chrysler and this was not disclosed up front. Main problem I had to threaten to sue in order to get money back to get tires with the correct class rating as I could not tow with it. Next issue was they would not warranty bad wheel bearing or breaks at 37000 miles which per them was due to a lift kit. There is no lift kit on the truck but someone install a leveling kit. Dodge also performed a warranty recall on the truck after it was purchase which is the D truck drag link. It has since come undone and there is no correct fix for this or solution to this problem. No one else will touch the issue or resolve it when checking alignment. Now my steering wheel is way off by roughly 30 degree from center and the truck is hard to drive on highway. I have taken it in to have Dodge redo this work and now they refuse to do it and want me to go for a week without my truck which I can not do while they investigate and figure our what needs to be done. Currently they are not offering me another vehicle to drive. I've taken the truck to other auto repair place and no one will work on this due to recall. Dodge has to do this and make it right its not my fault and the truck is not safe to drive but I have no choice as I have nothing else to drive for work. In short the steering is very lose and if this D link comes any loser it could cause the truck to crash and me to lose control with out me doing anything but driving normal on highway. Please help what Chrysler and Dodge are doing to be is wrong. I just want my truck to work right its only a 2018 and I have paid good money for everything to get correct and it still is not. You can pull everything on truck in car fact reports.
Back up camera screen is too dark, even on the lightest control setting. I've brought the vehicle to two dealerships and opened a complaint with the company's customer care. I've been told the camera is operating normal or an additional camera should be installed at my expense (this camera would only display the truck bed) plus my truck is not equipped for this feature
Carplay stops working at random. Was working fine, then stops. Only charges phone for a second. Then stops altogether. We've bought several new charges, apple name brand, tried several different phones & it still isn't working.
Sirius xm travel link constantly pushes notifications to the radio screen which makes the driver tale their eyes off of the road to clear the notification. Sirius xm adds the service to vehicles at no charge without the consent of the consumer to accept or deny the service and takes away the ability for you to request the service be turned off. I have made phone calls and requests to have the distracting service turned off and they refuse saying that because it has no charge they can't turn off the service.
A D V E R T I S E M E N T S
- Slatington, PA, USA