This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Had brake module replaced under warranty at the dealer and less than 10k miles later it-??s doing the exact same thing again. Abs is not working, alarm constantly chiming while driving and abs and electronic brake malfunction lights coming on in the dash. Truck still has less than 48,000 miles on it cause I-??m scared for my family-??s safety so we just don-??t drive it anymore. Is a shame we have a truck we can-??t use that we have paid for for this long and still can-??t use due to a safety concern that the dealer won-??t repair again cause the time limit has expired on the parts warranty.
Service abs system immediately popped up on information screen, also abs and traction control lights all at the same time. This disengages cruise control and removes digital speed reading. Almost got tailgated.
The ABS and HCU are bad in my vehicle. It appears to be a widespread issue with this year model. A recall should be issued by the manufacturer to correct this safety issue. I recently collided with a barrier wall because my ABS system was not functional.
During normal operation the ABS, Traction control and electronic braking system warning lights came on. Now when i am driving the Service electronic braking system lights will come on and off intermittently. Some times if i hit a bump it will come on briefly. My cruise control does not work and from what I've read my 4 wheel drive may not work. I live in the snow belt and use this truck as primary transportation as well as plowing snow and for our business. Im told this can be a brake module. I only have 40000 miles on my 2018 ram big horn. should not be having these safety problems.
While normal driving of my 2018 Ram 2500, I began to get random audible warnings, service anti-lock brake and service traction control system dash lights. The lights would flicker on and off and warning chime would 'bing" numerous times. This caused the cruise control to shut off while doing 65mph. Some drives I would get nothing, others would be a solid 5 minutes of flashing and chiming. Scan tool identified the C0020-01 DTC. ABS pump motor control general electrical failure. Appointment was made at local RAM dealer and I was told that the parts are unavailable and on national backorder. I am now uncertain driving the truck as I do not know if the brakes could go out randomly or fail completely. Upon researching this fault, it seems to be a very common issue with the 2018 Ram trucks.
- Olympia, WA, USA
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Anti-lock brake / traction control lights come with audible chime. Message reads service anti-lock brakes and service electronic brakes. Problem is intermittent with light coming on for a duration then going out and clearing message center. At times, the warning lights turn on and off rapidly giving multiple audible tones. Activation of light causes deactivation of cruise control. At highway speeds - rapid deceleration occurs. Unknown if the anti-lock brake or traction control will function while light is on. This will be the second time this issue has occurred. First time repair was covered under warranty for same issue. Diagnostic-??s performed at authorized Ram dealer (10/27/2023) (Approx. 48500 mile's) indicates issue with Anti-lock brake control and Anti-lock brake module. Remedy - replace defective parts with: 68143491AB Control: Anti-Lock Brake 68347098AB Module: Anti-lock brake Total cost to repair: $1478.25 Dealer states that no factory warranty on this repair. Parts not available until February 21st 2024
ABS Control Module causing ABS light to come on, consistent audio warning, and disengages Cruise Control function. Currently being diagnosed by Dodge dealer the ABS Module and Hydraulic Control Units failing internally. Initially it was very seldom, and now is constant.
ABS light and traction control light comes on all the time and when lights comes on curse control stop working, by lights coming on all the times don't feel safe to drive truck.
The hydraulic control unit for the antilock braking system failed, causing a repeated dinging and loss of all antilock, breaking traction control, and cruise control capabilities. Dealership quotes parts are almost a year out, and I will be stuck driving the vehicle in an unsafe manner until it is repaired.
Intermittent ABS and traction control lights. Service lights come on and go off when braking or driving over bumps. Code C0020 - ABS Pump Motor Control General Electric Failure. Issue is so random I haven-??t taken the truck to a service center.
Continued failure of hydraulic control unit (HCU) and Anti-lock brake system (ABS) module causing fluctuations in brakes at times (have to press harder on brakes) and lights go on and off, sometimes staying on for lengthy periods (usually on highway) or while driving and disables the cruise control. Second time in just under 3 years (fixed in Nov 2020 and reported to dealer Sept 2023), same issue on parts both time, fix identified as faulty HCU and ABS module as dealer identified issue and placed order for parts (5 month backorder to Feb 2024 as apparently very common issue with these trucks). The issue is both the change in brake sensitivity due to this part failure and the sudden cancellation of cruise control, the braking impacts the braking performance and cruise control drop out causing sudden drop in speed on highways.
The truck started intermittently throwing code for C0020-01 (service Antilock Brake system). I will intermittently lose ABS/Cruise/trailer brakes, and being the primary vehicle in our family, the truck has become unsafe to transport my wife and 7 months old child. I've aware the HCU/ABS module both need replaced, but some of these parts aren't available from the dealer, and it will be multiple thousand dollars to repair IF they ever get the parts in. This is a known, very dangerous, safety issue that FCA need to address.
The ABS pump has failed for the second time, my vehicle has less than 80000 miles on it. The first replacement was covered under factory warranty. I have researched this issue and have found this to be a common issue and at this time the factory is not issuing a recall. Dodge/Ram is well aware of this issue and the repair should be covered as a factory defect.
Whenever it rains or is high humidity, my dashboard lights up and repeatedly chimes with ABS lights and Electronic Braking System error. The error repeats itself on and off again every few seconds. It is a dangerous distraction of error messages. Since it is raining, all traction control and ABS systems deactivate themselves with this error. I spun out this morning due to the error. It is absolutely dangerous. This is the EXACT error that occurred on my previous Ram. This is a dangerous faulty hydraulic control unit (and ABS system). Upon a little research, I found tens of thousands of posts of owners being stranded or driving without ABS / traction control due to this malfunction. This is deadly and needs to be recalled. RAM is aware of this issue but has not issued a recall. It is raining today, and my RAM will not have traction control or ABS. This is unacceptable. This is affecting tens of thousands of owners. With upwards of $1,600 for a repair. Yet, the part can create a fault AGAIN within weeks or months. DANGEROUS.
The ABS control pump motor is malfunctioning causing loss of the anti lock braking, four wheel drive, and cruise control. The dealerships have no ability to get parts to repair and they have been on back order indefinitely.
I am experiencing intermittent warning by dash red light, warning dings & digital warning. Check brake system. The issue seems to be increasing in frequency as the last time I used the vehicle-it dinged every few miles. I understand that the ABS & TSC systems are inactive when warning displays. I called my local dealer to have vehicle inspected/ repaired and was told to come in for diagnosis but the parts for suspected failure are not currently available. I am in an area with rain expected for several days and am concerned with driving under these conditions.
Hydralic control unit is bad causing on dash safety alert for service electronic brake system alert and anti lock brake system alert. When towing will not have brakes to assist in stopping tow vehicle. The alarm constantly going off distract your attention from the road. Upon going to the dealer for repairs I was told they are on national back order and may not be available until after the 1st of the year. It apparently a widespread issue with all 2017 and 2018 Ram 2500s. I am unable to tow my 38' 5th wheel camper for fear I will lose my brakes on the tow vehicle putting myself and others at risk. The anti lock brakes not functioning properly could result in losing control of the vehicle when road conditions are wet or slippery. This loss of traction put me and other motorist at risk. Ram know there is a problem with the HCU. My understanding is they have had to completely re-engineer the part and as such has created an availability problem for anyone owning these vehicles. There are several blogs and forums online describing this as well as a class action suit initiated by the state of California. Would appreciate you looking into this matter and getting Ram to do the right thing. Thank You
A D V E R T I S E M E N T S
- Cleveland, TX, USA