This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA campaign numbers: 19V818000 (equipment, engine and engine cooling) and 20V036000 (power train). The contact called hilltop Chrysler located at (3291 auto plaza drive, richmond, ca 94806) and was informed the remedy parts were not available. The vehicle was not diagnosed nor repaired, the manufacturer was not made aware of the issue. The contact had not experience a failure. VIN tool confirms parts not available.
Loss of throttle from dead stop and while at varying speeds, vehicle is not throwing any codes. Dealer is stumped and has sent me away in a truck that could cause a serious accident. Ive filed a complaint with Ram trucks/Chrysler Fiat but not getting much traction.
- Pensacola, FL, USA
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- Lewiston, MI, USA