This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ram 2500. The contact stated that while driving 65 MPH, the ABS and traction control warning lights illuminated and the cruise control inadvertently disengaged, causing the vehicle to decelerate. The contact had not lost control of the vehicle or electrical power. The vehicle was taken to the dealer and diagnosed with electrical failure. The contact was informed that the hydraulic control unit needed to be replaced and a software update needed to be performed. The vehicle was not repaired. The contact stated that the dealer informed her that it was a common issue with the vehicle. The manufacturer was notified of the failure and no assistance was offered as the vehicle was not included in a recall. The contact stated that she researched the failure online and found a recall for the 2019-2022 Ram 2500 with a similar failure. The contact referenced NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control). The contact stated that the VIN was not included. The approximate failure mileage was 70,000.
- Benton, AR, USA
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- Benton, AR, USA