This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Traction control/ABS illuminated on dash board as error codes. When driving at any speed the brakes are grabbing the rotors without touching the pedal. The feel is like tapping on brakes. I've replaced wheel bearing hubs for ABS speed sensors, replaced all speed sensors. Replaced the ABS MODULE and HCU MODULE and to no avail. Chrystler has had the main components on backorder. The error codes are targeting both components ABS and HCU. The Ram community has the same concerns as I do. This issue should be recalled because the ABS and HCU prevent from fish tailing and erratic traction
ABS/TRACTION CONTROL intermittent alarms. Vehicle alarms on and off constantly. Dealership has said they have no fix except replace all ABS electronics for about $4000 and can not guaranty it will work. This constant alarm turns off the Cruise control.
Truck throws code C0020-01 and my ABS and traction control lights on dash board start to go in an out. Proposes a HUGE safety risk. Truck has 48,000 miles which puts it out of the warranty that covers this issue. Lots and lots of info online about this being a common issue and RAM has yet to recall it still.
Intermittent ABS / traction control light and dinging! 49000 miles. Just like every other person complaining about the same exact issue on 2018s. I-??m a disabled vet with a family of four on a single income. I can-??t afford a 1200 abs module that lasts only 1-2 years. Clearly this is a major manufacturer issue, experienced by many Americans. This needs to become a recall. This is [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Riverton, CT, USA
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The Anti-lock Braking System (ABS) and the Hydraulic Control Unit (HCU) issue is present on my vehicle. The problem is intermittent and occurrences cannot be predicted, duration fault varies, sometimes repeatedly cycling fault/no fault/fault etc. When the fault occurs cruise control is either canceled (if active) or not available. Occurs at varios speeds. Please refer to NHTSA's open investigation (NHTSA Action Number: PE22012).
The abs and traction control keep going in and out and is very unsafe to drive such a large truck. I called dealership and they don-??t have the abs module and haven-??t had it for over a year. So they know it-??s an issue and can-??t give us any since manufacturer is at fault. My abs and traction don-??t work. Thank you
Vehicle showing Electronic Brake System as well as Antilock Brake system and traction control system not working. Pinging all the time, currently 165,000 miles on truck. Same issue was dealt with on 8/15/2020 with 39512 miles on truck. Was an out of pocket expense for $927.10 to fix this very important safety related issue. The cruise control is also affected by these messages and will not work. This is known issue around the country with these trucks and something must be done. If folks don't have money to fix or parts to get fixed we will just drive these safety hazards down the highways and jeopardize ourselves and others. What is your fix to this known problem because you all obviously are not correcting the issue for the known problem.
Hcu system failed now trucks and system is messed up, can-??t use cruise control and nervous too drive the truck for safety reasons. Dealer says it could be months for a new system
At around 74,000 miles in December of 2023, a warning to "Service Electronic Braking System" and "Service Antilock Brake System" started to show up on the screen of my 2018 Ram 2500 6.7. The truck was taken to a Ram dealership and the fix to the problem was determined to be replacement of the ABS module in addition to replacement of the HCU. Apparently, the ABS module is faulty and is causing the HCU to go bad so both need to be replaced. Replacing only the HCU will not fix the problem. The truck has not yet been repaired as a new ABS module is not available until June of 2024. When driving, the on screen errors come up frequently at all driving speeds and the error is present the majority of the time while driving.
The ABS module is defective on my truck which controls the antilock brakes, Anti slip function, and the cruise control. Dealer ship has diagnosed problem and ordered parts but the parts have been on back order for quite sometime with no ETA from RAM when parts will be available. My dealer ship says they currently are wating on 25 parts for different vehicles with same problem.
ABS/HCU is a known issue for failure. Mine is intermittently flash alerts for service/problems. 1000-??s of people are having these issues. Where is the recall? This is a safety issue, is it not.
Got a code for service abs system, abs module pump bad. Ram cannot even get people in to fix the issue and they want like 2000 dollars out the door to fix this unsafe issue. I also have no cruise control now and no abs. This is an absolute shame that my truck only has 66k mostly highway miles and is now worthless because I cannot afford to fix it. Ram will not fix this issue under warranty. There is a current lawsuit under James Neu vs. Fiat Chrysler to get them to make this a warranty issue and fix it. Please please please release the recall so we can get our trucks fixed! Thousands of trucks are affected and at risk of accident. Thankyou please let me know if there is any hope in the future of this recall. I don-??t know if I should just wait it out or get rid of the truck [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Failed parts. #1 abs module #2 steering box & intermediate shaft #3 balljoints.available anytime for inspection" # 1 risk brakes locking up or soft pedal #2 steering wheel back and forth to stay on highway #3 knuckle fall off failed balljoint all causing an accident.. all independent shop for all components. Dealer for steering ?" Abs traction lights
As with thousands of other owners with this model of truck my anti-lock control module is bad. The malfunction causes the anti-lock brakes service light as well as the traction control service light to be on. This malfunction renders both systems to be inoperable, thus causing a major safety concern.
ABS & traction control lights on along with messages reading "Service Antilock braking system and Service Electronic Braking System. 1st intermittently then very often. Code C0020-01 is stored in the system via OBDII scanner. It is available for inspection at any time. I can not tow anything that requires trailer brakes because I here, through many other online complaints that trailer braking will be inhibited. I have not yet taken it to the dealer yet because it is out of warranty and the part required to fix it properly won't be built/available until Feb 2024. I first saw warning lights/messages in July of this year 2023 with around 37,000 miles. See attached pics.
A D V E R T I S E M E N T S
- Trussville, AL, USA