This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Abs General Electric failure. I don-??t have traction control or abs and I live in the mountains where these systems are necessary. Very unsafe and parts aren-??t expected till June 2024
The truck constantly has an ABS Module and Stability control failure/ code turning on and off causing the ABS/ Cruise Control/ Traction control to no longer function. Research shows that the ABS Module and Hydraulic control unit need to be replaced and programmed by a dealership and parts are nearly impossible to find
ABS and EBS warnings, traction control warnings repeatedly turning in and off. Code - C0020-01. Cruise control inop when lights/chimes are going. This has been going on for nearly 8 months.
Service Antilock Brake System Service Electronic Braking System Illuminated warning lamps. Impacts Braking and cruise control. Started 10/2022, and appears to trigger randomly and frequently.
I have been having antilock braking system and electronic braking alerts come on the dash of my 2018 Ram 2500 for a couple months now. I have tried to have it repaired at the Pohanka Ram in Salisbury, MD in which I was told that the ABS module and HCU unit were under "engineering review" and all parts would not be released to repair. I also confirmed with the Lakewood Dodge Dealership in Seaford, DE and IG Burton Ram in Georgetown, DE. All 3 dealership report the same issue that RAM will not release the parts for repair. I have a truck that is an obvious risk on the road, and will not pass Delaware motor vehicle inspection in March when my tags end. I have seen that there is a class action lawsuit and a huge amount on owners reporting to this agency. This is huge issue and is affecting a large amount of people that own 2017 and 2018 Ram trucks.
- Laurel, DE, USA
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Hcu, hydraulic control unit, no abs, no traction control, no cruise, no 4x4 and emergency brake light on won-??t go off and part is not available been waiting for over a year and a half
The truck flashes service antilock brake system, service eletronic brake system. It cancels the cruise control on truck. On several occassions it shuts off cruise while on the interstate. You have to react very quickly to avoid having an accident. A couple of times its happened while pulling a travel trailer and nearly got rear ended by semi truck. Thats really scarey. It started about 8 months ago. Have contacted dealer and was told by service department that they know of about 2000 trucks has same issue. The parts are out of stock and back ordered. I think this is a real safty issue. Dont know what to do about this.
Got in my truck one day and my ABS and Traction Control Lights both came on, as well as a notification in my central dash advising to service electronic brake system. At first the lights where intermittent and random. I could start the truck and the lights would be off. Apply the brakes to put in gear and the lights would come on. Drive down the driveway and a bump would turn them back on and pressing the brakes would turn them off. Now the lights stay on permanently. The ABS error code I got was C002001, or ABS pump general electric failure. I called several local mechanic shops and they reported to me that this is a known issue, parts are on backorder. I called the dealership, was advised the same with the addition that Dodge/Fiat, not only new about the issue, but changed upgraded the part and gave me the new part number, which is also on back order. Knowing this vehicle is a diesel and is designed for towing, which is why I bought it, to pull my trailers and equipment, the brake system is vital to stopping the vehicle for my safety and everyone around on the road. If this is a know issue across the nation, this needs to be addressed.
This vehicle has faulty or defective ABS braking system. The warning lights and warning chimes have been constantly going off for approx. 2 years. The Dodge/Ram dealerships admits that this is an industry wide defect with 2017 and 2018 Ram 2500 trucks, but say they have no parts to correct the problem. Their suggestion to me was to buy a new truck which is not acceptable or affordable. This was identified by both the dealership and Chrysler as being a safety issue with no resolution from Chrysler or dealer. I use vehicle to transport my grandchildren and livestock and truly doubt my ability to operate safely without the Federally required working ABS system. This is truly a safety issue and an immediate recall is necessary. Ram/Chrysler will not correct issue without recall. I am limited on the use of my vehicle but have no choice as it is my only transportation, thank you.
ABS and traction control lights came on. The dealer said that it was the control module. It has been replaced. There were no braking problems but concerned that it would eventually be a problem.
I have replaced the ABS/HCU 2 times as of 1/1/2024. I am currently waiting for the 3rd one. The ABS system is unreliable and dangerous during the time of waiting for parts availability. The dealer diagnosed the vehicle in 10/2023 and has been unable to get parts to repair the problem.
Abs and traction control light going off and on causing abs and traction control to be disabled. Safety issue being able to control vehicle if had to get on brakes hard Problem was able to be reproduced by the dealer and this has been replaced once before on the truck while under warranty, Component has been inspected by dealer and found faulty on November 16 2023 but informed it would be late January 2024 before they would have parts, now it is late January and they say parts are in the development phase and would be late June or July before they might have the parts. Concern is have a 2018 truck with just over 32000 miles on it that has had the same issue twice and they can not fix, Advised by dealer and ram customer service that they advise not to drive truck, but they will not loan a truck during this time but could rent one at my expense
I get a warning that flashes on the dash multiple times every time I drive stating that I need to service the electronic braking system. This warning is also accompanied by the traction control and ABS warning lights. The warning and lights do not stay illuminated and flash on and off several times during the course of even a short drive and the warning bell sounds every time as well. At minimum this is a huge distraction when driving and even worse I do not know if I can trust the brakes in the event of an emergency stop. I looked at fixing the issue by replacing the ABS and HCU units, but those parts are back ordered well in to 2024 now. Reading on various forums, this problem seems to be pretty common, but as far as I know no recall has been issued by Chrysler.
Code C0020-01 appeared. ABS pump motor control- General electrical failure. Problem occurred in heavy snow storm. Traction control would not work, anti-lock brake system would not function. Brakes locked up causing vehicle to skid.
Electrical warning for electronic ABS Braking System and Module to include traction control. Initial evaluation at Dealership on 10/25/2023 Since then, the parts have been order, but unavailable through the dealer or through the Customer Care team at Dodge. Multiple phone calls, emails, etc., and still the parts have no estimated delivery. No solution has been offered by the Dealer or by Dodge and the truck is unsafe to drive.
Since incident, the messages continue to appear in my dash. "Service Antilock Brake System" and "Service Electronic Braking System", flashing on and off erratically. I talk directly to Mopar which is overseas, and they tell me it isn't covered because its under the basic warranty which has expired. I asked them to send me the documentation so I can see it in writing and they said they cannot send it or show it to me and that only they can see this information. I am concerned that they are not being honest with the warranty coverage because my five year/100,000 expires in June 2024; and ironically they said the ABS part isn't available until June.
The truck developed a warning light for ABS / Stabilitrak needing to be serviced. Ram dealership replaced an ABS Pump, but the issue came right back. They are now saying it needs a new control module at great expense, but that they are unavailable currently. Delivery on the part has been pushed back continuously over the last 12 months, still no parts. This issue causes a regular intermittent digging and warning light in the cab, disables ABS, disables Stability Control, Disables Traction Control, and Disables Speed Control (Cruise Control). This issue has been ongoing for 8+ months at this time with no developments from Ram and the vehicle in an unsafe and compromised condition.
Service anti lock braking system and electronic brake system code constantly coming on. This is an apparent safety issue that Dodge needs to resolve. After much research, I-??ve discovered that there are many, many complaints of 2018 Ram truck owners having the same problems. Thanks for all your assistance.
A D V E R T I S E M E N T S
- Chestertown, NY, USA