This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Steering dang link, steering gear box has my steering throwing me all over the road. It's getting bad to almost causing wrecks and suspension is very bad. This has been getting really bad to the point of calling a lawyer
Service Anti-Lock brake system and Service Electronic brake system messages repeatedly display along with a distracting chime. Symbols for these illuminate and then go out. The dealer spent three and a half hours trying to determine the problem about a week and a half ago. They made an appointment to pick up the vehicle this morning to look at it again "after their electronics specialist gets back from vacation". No one picked it up and a call to the dealer revealed that they have no drivers available to come get it. The constant chiming of the warning is especially distracting when driving in traffic and the intermittent nature of the problem could actually cause an accident if it occurred while the systems were trying to control a skid.
My 2018 Ram 2500 has over 45,000 miles on it and this is the second time that I have gotten the service antilock brake system and service electrical braking system warnings. The first time my truck was still under warranty and the dealer replaced the parts (I believe the ABS module and the hydraulic control unit) which seemed to remedy the issue until recently. Now here we are with the same issue coming up. Seems that the first time occurred when turning on a wet road and the second occurred while backing up in some mud at our camp. Seems like the culprit might be when one of the rear tires seems to slip/spin differently than the other. Considering this is my second issue with this and there seems to be more and more complaints online for the same exact thing, this might be a defect in the parts or some other underlying issue. I take really good care of my truck and don't abuse it and these parts should not fail this quickly.
The contact owns a 2018 Ram 2500. The contact stated while driving 60 MPH, the Service Electric Braking System and the ABS and Traction Control warning lights were illuminated. The contact took the vehicle to a local dealer, where it was diagnosed with needing the ABS pump to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 26,800.
The Uconnect 8.4 system has failed, in that the screen has delaminated. This system affects all others. The climate control, Bluetooth, Sirius and Radio, rear view camera, and navigation system are all controlled by the Uconnect system. The system self initiates, cannot be turned off, and randomly changes audio sources. The navigation system does not track with the vehicle and the Bluetooth will not engage or disengage with driver input. Additionally, the Bluetooth will automatically engage and disengage during phone calls. This system was an expensive option, and now does not operate properly. It is extremely distracting. As I said, the system cannot be turned off and expected to stay off. It operates random and autonomously.
- Ringgold, GA, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, the U-Connect display screen malfunctioned, causing light to be present inside the cabin of the vehicle and causing a visibility hazard for the driver while operating the vehicle in the dark. On one occasion the driver nearly hit a pedestrian due to the poor visibility caused by the defect. The local dealer and manufacturer were notified of the safety issue, but no assistance was offered. The failure mileage was 80,000.
8.4 Uconnect (media center) screen delamination causing "ghost touches"/glitches on the touchscreen, which prevent backup camera from functioning. While backing up, camera randomly turns off or switches to a separate cargo camera. Backup camera often remains on while driving forward. Ghost touching also cause random phone calls and emergency phone calls, which cause a distraction to driving. According to simple Google search, 8.4 Uconnect screen delamination appears to be a common problem even on low-mileage vehicles. Manufacturer/dealer will not replace outside of warranty.
The Service Electric Braking System and the Service Antilock Brake System warning lights come on with chime. I or other have not been put into risk of safety as of yet. No dealer will look at it right now. I have called 2 dealerships and they both told me that they have to many vehicles as of now to look at it. At what point is mine and others safety con into play? I need my truck for my business and can't afford to let it go for long.
The rear backup camera intermittently goes out when backing up. Alot of the time it just don't work at all and you'll get a blue screen or a very hard to make out image that's extremely blurry. I'd have a feeling that this problem is more if an electrical connector problem because you can slam the tailgate and it will go back to working just fine for a little while till you hit a bump in the road or open your tailgate again. It can be extremely dangerous not being able to use your backup camera in such a big truck.
While driving my 2018 Ram 2500, the Service Electrical Breaking System and Service Anti-locking Break System flashes on and off. It usually does this while traveling on a bumpy road or driving over railroad tracks. Sometimes it will go days without coming on and some days while driving it constantly beeps and flashes the entire time while driving and it really distracts me from driving. When I called my local Ram dealership Lander's Dodge Bossier City, to make an appointment, they knew that it was a 2018 Ram 2500 before I told them. The first available appointment isn't until 22 November 21.
The contact owns a 2018 Ram 2500. The contact stated that the central control system head unit malfunctioned and turned off. Additionally, the head unit would activate or deactivate other systems in the vehicle without driver input. The contact had taken the vehicle to the dealer who diagnosed that the central control system radio head unit needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 29,000.
The truck was in at 35,486 miles because the service four-wheel light was coming on while towing the dealership said the electrical connector to front axle disconnect is packed with grease pushing pins from the electrical connector cleaned excessive grease from connector and repaired pins and reassembled Road tested verified repair shortly three weeks after the service ABS light has been coming on and off when it comes on with the cruise control on it causes sudden deceleration also when the service ABS light is on anti-lock brakes do not work and traction control light is also on it comes on and goes off while driving just like the service four-wheel-drive light I have not had it in yet for service due to the fact still fighting with warranty but to me it seem like an electrical short issue
Center console touchscreen is de laminating and executing vehicle functions on its own while I-??m driving. Very unsafe and distracting. This is apparently a very common issue.
C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE. I called the dealership and was told by service advisor at Maik Haik Dodge in Temple, Texas this is a common issues and Ram knows about it. It is effecting Ram trucks from 2014 to 2018 models 1500 to 3500. This issue turns off all ABS, Traction Control and Disables cruise control. The Abs and traction control light goes off and on constantly. message on the dash is service ABS system and service electric brake system.
ABS module, HCU module Currently available to be inspected if dealer won-??t fix. Potential loss of brakes. Dealer confirmed I had codes relating to a known problem with both abs and hcu modules. Dealership ran diagnostics. Service braking system warning lamp appeared on dash. Codes C0020 and U0147. FCA star letter case #: S2005000004 Letter relates to codes stating general electrical failure. Dealership wants to charge me $785.21 to fix. They started by saying the cost would be close to $2800, when I asked why so much, they said I need several other repairs but couldn-??t provide a break down. I brought my vehicle in with the letter about the faulty equipment and the codes and was told it would get taken care of.
The contact owns a 2018 Ram 2500. The contact stated while driving at undisclosed speed, the contact pressed the auto memory button on the front driver-??s side seat and became aware that the electronic control unit on the vehicle had reset itself and radio which caused the front driver-??s and passenger-??s side rearview mirrors to open and close independently. Additionally, the front driver-??s and passenger-??s side windows activated independently. The contact stated that the failure recurred several times. The vehicle was taken to the local dealer and diagnosed the failure with an electronic control unit failure however, the mechanic was unable to duplicate the failure. The contact took the vehicle to another dealer, Wake Forest Dodge RAM (10936 Star Rd, Wake Forest, NC 27587, (919) 899-4586) who inspected the vehicle and confirmed the failure with the electronic control unit in the radio. The unit was replaced however, the failure persisted. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 33,000.
I have a 2018 Ram 2500 with 24320 miles on it. The traction control light/ ABS/ebs service lights come on when driving. The speed control goes off. I have seen on the Ram forum that this is common on this and the 2017 years too. My question is if there are several 100 people with the same problem. Why have you not issued a recall. This will get someon killed if they are not careful.
A D V E R T I S E M E N T S
- Granbury, TX, USA