This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
ABS Hydraulic Control Unit intermittently malfunctioning while driving causing service ABS system warning to display and render ABS system along with Traction Control System and Stability Control inoperable. HCU electronic motor removed and internal inspection of brushes and motor components conducted. Inspection identified brushes sticking in guides causing intermittent contact with center shaft of motor. New HCU ordered 28 June 24.
Service ABS braking system keeps appearing intermittently along with traction control and ABS lights illuminating on instrument panel. NO RECALL for this problem has been issued and parts are expensive to replace. Please direct manufacturer to fix issue immediately. Thank you for your mission to ensure the safety of others!!
ABS and Traction control light indicators on dash appeared intermittently. After diagnosing from the dealership, it is advised to changed the Antilock Brake System module. However, the dealership advised there is a block and that they must first change the Hydraulic control unit, although they say it is perfectly fine. While we have not had an accident (luckily) it appears there is an ongoing investigation and multiple lawsuits against Dodge/RAM/Chrysler for this systemic problem of faulty ABS on 2017-2018 Ram 2500/3500. My 2018 RAM 2500 only has 36,000 miles. This failure is premature and potentially very dangerous. The dealer could not advise whether my truck was safe to drive or not even if the indicator lights were off or on. I have not yet had the HCU replacement completed, however will have it completed next week. I am submitting this incident report as a pro-active report as this is a serious safety issue and one that is systemic across too many 2017-2018 Ram 2500. The manufacture is not allowing replacement of the ABS Module until the HCU is repaired which is an additional (Double) cost to the consumer.
- Livermore, CA, USA
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Purchased vehicle new. ABS and TC lights presented on dash intermittent. Cruise control inoperative when lights on. Had issue under warranty and had components replaced to resolve issue and now happening again. Afraid to have family in vehicle with inoperative safety systems.
Abs module/hcu are intermittently shutting off and on. Brakes work, but you loose your abs. The problem has not been fixed. The abs module is on back order everywhere. It-??s a hard part to find new or used.
CONSTANT & iNTERMITTENT system notification (Dash lights and chime tones) of required ABS serving, Traction Control failure, and DISCONNECT of Speed Control system. The problem has been on going for past 15,000 miles. NOTE: Took vehicle to RAM Dealer in Kerrville Texas and they determined no problems despite dashboard messages and lights. Dealer states that they are NOT aware of ANY issues with ABS and Traction Control on any of the 2018 RAM 2500 vehicles.
ABS and traction control lights come on intermittently. Cruise control won-??t work when this happens. Problem seems to be a wiring issue and mainly happens during wet conditions and then stops after engine compartment warms up. I-??m guessing ABS brake-??s won-??t function when light is on.
There is a problem with the ABS module and hydraulic control unit. This turns the ABS and traction control off. This is a known issue with several complaits.
The service abs and service electrical brake system flashes on and off, dings. Occurs at all speeds, in town driving seems to make it ding worse on and off on and off Some days it doesn-??t hardly do it, some days it is non stop. This prohibits the use of cruise control also, with a faulty braking alert the cruise aUto disengages From looking at dodge forums this is a very common issue in 2018 2500 ram trucks. A friend of mine who has the same truck is currently also having the same issue. No one but dodge can read the code or make a repair or even get the parts. They are covering up the issue I believe. You can find tons of people complaining of this issue and dodge needs to issues a recall. [XXX] [XXX] 2018 Ram 2500 [XXX] 2018 Ram 2500 Both having same issue conway ar I-??ve talked to a local shop and they said they have seen several with it but their scan tool won-??t tell them anything the software is blocked by ram. I have found enough info to know what parts are required to repair it but you can-??t get the mopar parts anywhere but dealer. On average this is costing people 1600-2000 for the repair of the abs module [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ABS, traction control, cruise control, 4WD works intermittently ABS and traction control warning flash, wile ABS light is on you can not use traction control ABS system does not engage and cruise control is inoperable. Seen by dealer (benson CDJR) in April and June of 2023 and parts to repair were NOT available. Being seen again as new part is currently available to be repaired 4/6/24. After 1 year of not being able to find a solution for the problem. I have slid on sharp turns, got stuck wile pulling camper due to no 4wd among other issues. Contacted RAM regarding replacement assistance and they denied due to after market warranty. I am still responsible for 250$ for a repair that should have been a recall for Sevier safety concerns by RAM
ABS and Traction light on dash. Chiming of alarm. This alarm turns off cruise control and feels like it applies the brakes at 70 mph. Lots of brake dust accumulating on my rims. It happens some days but not every day. Some days there is a constant alarm chime and cruise won't activate. On 10/24/23, parts weren't scheduled to be released until February 2024. Charged over $100 diagnostic fee for the ABS, traction control lights on the dash. By looking at other reports, this has been an issue for several years. They have known for over 2 years that there is an issue. Why is it taking so long to get a fix in place? ABS is a safety system. This should be a recall. The recall should cover replacing the brake pads and rotors also.
The ABS / HCU ELECTRICAL BRAKE SYSTEM HAS THE SENORS BLINGING AND WANT STOP. Done had this truck in the shop 4 times fir this same problem it quits and starts back but now its on all the time.
Service electronic braking system / ABS service antilock brake system. Both these lights come on and ding, half a second later they are off. This happens non stop, looks like everyone is having this problem. This should be a recall not a $1200 fix. I only have 58,252 miles on my truck. This problem for me has been going on and off for 2 months.
While driving, ABS system warning lights illuminated accompanied by intermittent alarm. ABS System Failure confirmed by selling dealer, further confirmed via Fiat Chrysler Automobile (FCA) TSB notice "C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE." This TSB particularly confirms/advises both the HCU and the ABS be serviced / replaced. The original pump motor is no longer available and per dealer is being re-engineered due to defect. This failure is a significant risk to the vehicle operator, passengers, and the general public and should be remedied immediately at the manufacturer's expense via NHTSA / FCA initiated recall.
The ABS pump motor control circuit has an electrical failure. The truck's safety is at risk of incident without the help of the ABS system. The problem is persistent as the ABS warning lamp and Service Electronic Brake System message pops up every time the brake is applied. The dealership recommends the part be replaced.
A D V E R T I S E M E N T S
- Fayetteville, NC, USA