This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Hi, The ABS System shows Service Antilock Brake System at the display, It comes and go so I assume that it is an intermittent issue, it does stays for hours or days and go on ad off during the whole drive, definitely is an issue. It allow the brakes to preventing locket when brake on certain circumstances. Had an issue on a wet pavement and have to handle to avoid crash with other vehicle cause the tires got locket and the truck slipped on the pavement for a considerable amount of feet's. Dealer inspected and replaced the module under warranty when I bought the truck and told me that it has to be replaced again.
For the second time since the vehicle's purchase in 2019, the Antilock Braking System is flashing an intermittent error stating that the Antilock Braking System needs to be serviced. When the system flashes the error, the antilock brakes, cruise control, and stability control become disabled. The error sometimes will clear itself, and then immediately return a minute or two later. Three years ago I had this same issue repaired once before under the vehicle warranty. At that time, I was told the Hydraulic Control Unit for the ABS system had failed. Now, without warning or reason the system is failing once again and RAM refuses to replace this defective part. Through an online investigation, I have discovered that thousands of Ram owners are experiencing the same defective part and circumstances. Without proper functioning brakes, antilocking brakes and stability control, the vehicle cannot be driven without great risk to the vehicle's operator and occupants, and additionally other motorists.
When taking off initially with the truck sometimes within the first 30 seconds of moving there is two yellow lights that come on the dash, while the center text window displays service brake system. The stored MIL code is C0020-01. Also when going over bumps in the road the message will also return. Sometimes it stays on, and I do not have the ability to use cruise control. One time I was driving on the freeway and the surface was wet, as it had been raining. I needed to slow down rapidly because there was a sudden change in traffic. I went to hit the brakes and the truck had locked up the wheels, and then after the same lights and text were displayed.
Loss of power/turbo. I was hauling a heavy load when I had a loss of turbo power on highway. Causing my truck to loose mph up a hill and almost getting struck by a semi vdd into my trailer. Check engine light is on and turbo don-??t kick on anymore. I haven-??t had the money to fix the problem but I-??m certain it-??s the turbo/turbo actuator.
Brakes when depressed do not pull equal. No cruise control. 4 wheel drive is not working properly. Traction control not functioning properly Have brought vehicle to a garage. Abs/hcu unit is the problem.
- Marquette, MI, USA
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I purchased the truck used from Kunes dealership in Sterling Illinois with about 80k miles. It shifted harder than I was use to in low gears, right off the bat. I was advised everything was good with it at the oil changes and inspections. In June 2023 I noticed it would not shift into reverse and without yanking in the shifter. It lunges once forward while in park in my driveway. At just over 100k miles the check engine light came on. Coded as needing a new transmission. Also in September 2023 while driving it a brake warning light flickered in and went off. Haven-??t seen it again. I think there are problems with this truck. The shifting slow and hard in low gears seemed odd and I worried about proper acceleration to avoid a rear end collision. I understand very little about vehicles but this one has been doing dangerous things that makes me worry about the safety of it.
Bought secondhand at auction with low mileage. Had checked outbytrusted mechanic, all was well. Vehicle records showed brand new transmission on truck. Transmission slipped after service. From July 2022 to today (December 2023) have had to replace transmission FOUR TIMES at great expense. Went to dealership and found no recall notice, they are offering to purchase truck for $7500 cash. Purchase price was approximately $33000 plus about $15,000 in repairs/new transmission replacements and cost of rental vehicle in the thousands as this was a truck purchased for a business. Please issue a recall for this vehicle! This has put a huge dent in our small business and we still don-??t have a functional truck!
The ABS control pump motor is malfunctioning causing loss of the anti lock braking, four wheel drive, and cruise control. The dealerships have no ability to get parts to repair and they have been on back order indefinitely.
Transmission Internal Failure engine revved up and vehicle did not move in the middle of an intersection while making a left turn on coming vehicle had to dangerously steer around our vehicle to avoid a collision. check engine light came on P0729 and P0735 5th and 6th gear ratios issue @92,000 miles ABS and traction control lights came on diagnosed as C0020-01 ABS Pump motor control - General electric failure Traction Control and ABS systems inoperable. Vehicle unsafe in wet conditions and risk of loss of control Replacement part is in back order and dealer not Sartain about availability date
The contact owns a 2018 Dodge Ram 2500. The contact stated that while driving at 55 MPH, the brake pedal felt firm, and more pressure needed to be applied to the pedal in order to stop the vehicle. The Abs and electronic brake warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty ABS module and HCU, both needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that they did not have the parts for repair. The failure mileage was approximately 40,438.
The gear shifter on my truck separated in two. This has been a past problem with this vehicle and was subject to a recall for all G56 equipped ram trucks from 2015-2016. However, the problem still occurs and the replacement part is just as faulty. Previous recall is under Customer Satisfaction Notification T-13. However, these recall does not cover 2017-2018 trucks, despite the shifter being just as faulty.
My vehicle has intermittent ABS/Traction Control/Service Anti-Lock Brake warnings. Upon trip to the dealership they notified me that I had codes for active wheel speed sensor and a stored Anti-lock Brake Module fault. Upon repair of the Wheel Speed Sensor, I had a reoccurring fault of the same and all ABS/Traction Control/ Service Anti-Lock Brake warnings and the same wheel speed sensor fault. They informed me that they could not order the ABS Pump Module as it was on engineering hold because of an investigation by NHTSA. Please make these people recall the ABS systems on these vehicles as when I look for information it is happening to hundreds if not thousands of trucks. My truck has 125,000 miles on it and has been WELL kept, and Mopar/FCA will not even sell us the parts to make our vehicles safe again. Currently due to the fault I have no cruise control, no four wheel drive, no parking sensors, and NO ABS OR TRACTION CONTROL. Seriously dangerous. Thank you.
The contact owns a 2018 Ram 2500. The contact stated while driving 60 MPH, he noticed an abnormal clicking sound. The contact stated that several unknown warning lights were illuminated. The contact stated that the braking system was inoperable. The contact stated that the brakes engaged intermittently while depressing the brake pedal. The vehicle was taken to the dealer, who diagnosed and replaced the two rear wheel speed sensors. The failure reoccurred, and the vehicle was taken to the same dealer again and diagnosed with ABS sensor failure; however, the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 111,223.
Intermittent failure of ABS/hcu resulting in no ABS, cruise control, or traction control. Unable to find the part in question, dealers wanting nearly $2000 for repair on unacceptable timeline. Unable to haul significant loads with truck (I.e. camper or equipment/trailers). Doing research I found that this is a very common problem with this truck and no recall was ever issued. Hcu parts are now restricted and extremely expensive if one does manage to find one. Class action lawsuits initiated against Chrysler in California. This issue has been known about for years now and should be made known to anyone thinking of buying a Ram. I love the truck but it is unsafe and incredibly difficult to repair at this time causing significant headaches for my family.
I revered my truck up a slight incline in reverse in 4 wheel drive. After I stopped in reverse I removed my vehicle out of 4 wheel drive back into 2 wheel drive. I put the transmission in park and removed my key. I unloaded items from the back of the truck. During this period the truck began to move forward down the incline building up speed as it went. It struck a tree stump and came to rest there. No one was in the vehicle and I confirmed when I got in it was still in the parked position. It appears the vehicle never engaged the transmission to the parked position.
Abs/traction control lights come on and disconnects the cruise control dangerously wen pulling a trailer, code is c0020-01 this is a very common issue with these trucks parts unavailable, I-??ve talk to many other owners with same issues please address the problem before someone gets hurt thanks.
The contact owns a 2018 Ram 2500. The contact stated that the vehicle had failed to start up after multiple attempts. The contact also discovered that the gear shifter would move while the engine was turned off and without depressing the brake pedal. The contact discovered that the brake transmission shift interlock was defective. The vehicle was initially towed to an independent mechanic who informed the contact that he did not have the capability to repair the vehicle. The vehicle was then towed to a dealer where the part was replaced. The manufacturer was notified of the failure. The vehicle was repaired. The failure mileage was approximately 80,000.
The Service ABS light come on, around 32,390 miles just out of the 3 year/36,000 mile warranty! The cruse control no longer works! The traction control light is on with the ABS light! Beeps on and off and on and on very annoying!!! Had the truck scanned by my local Mechanic. ANTILOCK BRAKES C0020-01 ABS PUMP MOTOR CONTROL-GENERAL ELECTRIC FAILURE-STORED. The truck is available upon request.
Diesel Particulate Filter (DPF) and other exhaust components. When the vehicle is in a "Regeneration" cycle and the vehicle comes to a stop, it dies about 70% of the time. Causing traffic back ups and nearly a reared collision from another driver. This issue started at 112000 miles and does it 3-6 times daily. It's been in and out of the dealer (Young Chrysler Jeep Dodge and Ram Richard Lindema Shop# 385-332-3978 Cell# 801-589-8943) totaling 6 weeks and $22,000 in repair bills and its still not resolved. I see on diesel forums this is a known problem that Dodge doesn't know how to fix.
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- Deltona, FL, USA