This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was pulling my 5th wheel trailer up a steep hill, and my engine fan sucked in my fan shroud cut it into large chunks, they then flew into my radiator and punctured it resulting in loss of all engine coolant. Apparently this has been happening for quite some time with 4th gen Ram trucks after searching on multiple internet forums. This in my opinion should be a recall. It left my 2 kids, wife, and two dogs stranded on the side of the road.
Pulled out into traffic and the gas pedal did not propel the truck and I was almost hit broadside. It's like the gas pedal took 3-4 seconds to send fuel to the engine and caused the truck to just roll instead of propelling it down the road
New vehicle with 57 miles on odometer died while parked idling. Tried restarting vehicle, raw fuel running out of tail-pipe. Towed to I5 Dodge for diagnosis. Found PCM bad. #7 injector being held open constantly. PCM replaced after 1 week wait for release from national back-order. Vehicle repaired and returned to service.
The contact owns a 2018 Ram 2500. While the vehicle was parked, the gear shifted into neutral and rolled down the contact's driveway into a pond. There were no warning indicators illuminated. The vehicle was taken to the dealer (cavenaugh Chrysler Jeep Dodge, 118 E poplar St, walnut ridge, ar 72476, (870)-886-2414) where it was awaiting diagnostic testing and repairs by the manufacturer field inspector. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 13,200.
- Ravenden, AR, USA
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Our Dodge Ram 6.7 2500 2018, case, harvest editor caught on fire within a week of purchase, while driving down the freeway towing. At time of purchase it had 555 miles on it, and we'd only driven it 3 time prior to this. We were driving below the speed limit. The truck starting loosing power, we saw a little smoke in the rear view mirror. As we slowed the smoke increased. Upon lifting the hood, transmission fluid was squatting out across the engine poring on the ground, flames were moving along the back of the fire wall. We put the fire out ourselves prior to the fire department arriving. Our insurance investigator said it was a warranty issues, defective transmission line. He also said there was no evidence to support anything that we could have or might have done. Chrysler's investigations revealed that it was also a warranty issue.
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- Boise, ID, USA