This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and traction control warning lights activated along with an audible alarm. The contact stated that during the failure, the cruise control feature was inoperable. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 42,500.
The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the service electronic brakes message displayed with the traction control and ABS warning lights illuminated. The vehicle was taken to a dealer where it was diagnosed that the hydraulic control unit had failed and needed to be replaced. The contact was informed by the dealer that the part was not available. The contact was able to order the part online. The vehicle was not yet repaired. The manufacturer was not made aware of the failure. The failure mileage was 65,000.
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the traction control warning light and service ABS message was displayed. The contact also stated that there was an audible warning chime heard while warning lights remained illuminated. The dealer was notified of the failure. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 74,000.
The contact owns a 2018 Ram 2500. The contact stated that the ABS and traction control warning lights were flashing intermittently. While starting the vehicle, the ABS and traction control warning lights were illuminated. The contact stated he replaced the ABS control module and the HCU. The vehicle was taken to the local dealer who flashed the system. The vehicle was repaired but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 65,000.
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the rear wheels would spin upon depression of the accelerator pedal. The contact stated that a warning chime would sound as the ABS and traction control warning lights illuminated. The manufacturer was notified of the failure and referred him to a dealer for a diagnostic test. The dealer diagnosed the vehicle with a defective anti-lock brake system (ABS) and hydraulic control unit (HCU) that needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 19,000. The contact stated that the necessary part for repair is on backorder. The vehicle slides in the rain and they are not confident in driving in the snow. The vehicle also cannot be used to tow a trailer now due to the trailer brakes not activating. The contact provided the repair in which FCA paid half of the repairs for the vehicle minus the amount for the diagnostic fee.
A D V E R T I S E M E N T S
- Woodland, AL, USA