This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ram 2500. The contact stated while driving 60 MPH with the Cruise Control feature activated, the Cruise Control feature deactivated independently, and the ABS warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the ABS control module. The vehicle was not repaired. The vehicle was then taken to the dealer, who confirmed the diagnosis. The vehicle was not repaired because the part was not available. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2018 Ram 2500. The contact stated while driving at approximately 30 MPH, the ABS warning light illuminated intermittently. The vehicle was later taken to the local dealer for a routine maintenance check, and it was diagnosed and determined that the ABS and Hydraulic Control Unit (HCU) needed to be replaced; however, the local dealer did not have the parts to do the repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 75,914.
The contact owns a 2018 Ram 2500. The contact stated while driving at slow speeds, the ABS warning light illuminated. The vehicle was taken to a dealer and the ABS module was replaced. Since the initial repair, the part had failed an additional three times. After the recent failure, the contact was informed that the part to repair the ABS module was on backorder. The manufacturer was notified of the failure. The vehicle was not yet repaired. The failure mileage was approximately 30,000.
The contact owns a 2018 Ram 2500. The contact stated while driving 65 MPH, the messages "ABS Braking" and "Speed Control Sensor" were displayed. Additionally, the message "See Your Dealer" was displayed the following day. The vehicle was taken to the dealer, where it was diagnosed that the ABS module and the ABS pump needed to be replaced; however, the parts were not available. The dealer advised the contact that the vehicle was unsafe to drive, and the contact had stopped driving the vehicle. The contact stated that the parts had been on backorder for 9 months. The manufacturer was notified of the failure, and a case was opened; however, the manufacturer had not followed up with the contact. The failure mileage was approximately 58,000.
The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer where the HCU was replaced; however, the failure recurred. The vehicle was taken to Cardinale Way Chrysler Dodge Jeep Ram Santa Rosa (2727 Dowd Dr, Santa Rosa, CA 95407) and the brake control module and the hydraulic control unit were replaced. The manufacturer was made aware of the failure. The failure mileage was 19,981.
A D V E R T I S E M E N T S
- Pall Mall, TN, USA