This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Service electronic braking system and ABS light comes on and chimes repeatedly every time I drive the vehicle. This needs to be recalled as it is a chronic issue affecting thousands of trucks and owners.
My 2018 Ram 2500 has Service Electronic Breaking System and Service Antilock break System, along with the traction control light coming on and off intermittently and will stay on for days the cut off and back on and off. I had a close call when a vehicle slammed on breaks in front of me (who knows why, it could have been a small child in the road) as I pressed the break pedal my breaks locked up and almost slid into the opposite lane. Thankfully the condition where dry and I had just put new tires on the truck. I took the truck to the Ram dealership in Jacksonville NC, and was told the ABS/HCU PUMP HAS INTERNAL FAULT AND PUMP MOTOR FAILURE. The part was on national backorder with no ETA and have been asking for updates for what seems like over a year and the same answer; under investigation and still on back order.... my family and I are on a nerve racking (due to dinging and flashing lights on the dash) road trip from GA to NE. I almost forgot to mention we are unable to use the cruise control functions due to the ABS/HCU/Traction control issues.. I understand there may be a class action lawsuit for this year make and model... What will it take to get an actual recall on these issues" Serious injuries, death" This should fall under the Lemon Law Act. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Warning message and chimes indicating ABS service required. This is an indication the HCU is working incorrectly or failed which results in ABS brakes, cruise control, and 4x4 function loss. This is a known safety issue and should require a recall.
- San Antonio, TX, USA
Search CarComplaints.com for these popular complaint phrases...
Over the course of 30+ days the ABS indicator light would appear intermittently. We took our vehicle to a local mechanic. The code was run, and it was determined it was code number C0020-01 ABS PUMP MOTOR CONTROL ELECTRIC FAILURE, which recommended we replace the hydraulic control unit. The repair was not completed, and we contacted the local dealership to file and RO. It-??s not a warranty repair. They suggested calling Chrysler directly who admitted lots of customers are calling for this issue; however, it-??s not a recall repair at this point. This issue is causing failed ABS patterns during weather conditions or faults while the light is active. It-??s a safety issue and could cause rollover on a vehicle that is already large and has higher potential for this issue.
ABS Hydraulic Control Unit failed as it has done on millions of other rams. Yes I will keep the old part incase someone needs proof. Cruise control does not work. ABS and traction control also does not work posing all sorts of possibilities for accidents. Independent service center No but the manufacturer knows its an issue. The dealers can only order 1 unit every 7 days. Every dealer in the area is out of stock or has units on the shelf already assigned to other vehicles. Multiple Warning lights come and go on the dash as well as a ding to distract you. "service anti lock brake system" illuminates on the console.
While driving the abs warning light will flash on then clear after a few seconds. It will do this several times while driving. Sometimes it will stay on for several minutes. When the warning is on the cruse control and exhaust brakes no longer work. It seems this may be a problem with the pump.
Abs light and traction control keep flashing codes on and off. I lose my abs abillities which is extremely dangerous my family. I am told by griffin motors in meadville PA that it is the HCU. They have no part available to fix.
Known issue that Ram 2500 from this year have issues with their ABS modules and hydraulic control unit (HCU) modules. This could potentially disable the electronic stability control (ESC), which is designed to help maintain vehicle control during a slide. The truck experiences issues such as the loss of anti-lock braking, cruise control, and traction control. This is a known issue that has been the subject of several class action lawsuits that Ram refuses to issue a recall for. Quoted price from dealer to fix is $1,200.
The systems in question are the ABS and Traction Control Systems on my 2018 Ram 2500 6.7L 4x4 Heavy Duty. This vehicle has had issues from the beginning with these systems as the first repair took place at 10,640 miles at the dealership it was purchased from. This took care of the codes/lights for a short period and was covered under warranty but the same issue persisted not too long after mileage-wise. The next time this issue occurred was when the truck had 22,628 miles, the brake fluid was flushed in an attempt to correct the ABS light but was unsuccessful. The truck was then brought to another repair shop to correct the same issue again where the ABS Hydraulic Module, ABS Control Module, and the brake fluid were replaced at 23,702 miles at the sole cost of the owner. As of early July 2024, at 45,000 miles the lights have again started intermittently coming on stating there is an issue with both the ABS and Traction Control Systems and must be serviced. After reading through multiple forums and speaking to other owners, this seems to be a common occurrence and needs to be looked into by the NHTSA due to major safety concerns. Although there were no accidents or police reports in this case, this malfunction poses a major safety hazard for the driver, passengers, and others on the road if a recall is not issued. There should be no reason a $60,000+ heavy duty premium truck consistently has these issues with no accountability and/or repercussions held to the FCA group. My personal concern is for my family as this is our primary vehicle and living where we commonly have inclement weather, if the ABS and Traction Control Systems fail randomly during a storm, this has a high potential to cause major injury or death to both our family and other drivers on the road. Not to mention the potential cost of collision damage to the vehicle(s) and/or other person's property.
On 07/02/2022 I had my Dodge Ram 2500 serviced and assessed for Electronic Braking System Warning and Service Soon light on, by Farlow Automotive 500 S. Wickham Road, West Melbourne, FL 32904 (321) 724-8888. The issue was diagnosed and identified as a bad ABS Control Module as well as a bad ABS Hydraulic Unit. The parts were ordered and installed on 07/20/2022. Following the installation the same Electronic Braking System Warning and Service Soon light went on again. I brought the truck back to Farlow Automotive immediately after the new braking units were installed and it was diagnosed as a faulty ABS Control Module and ABS Hydraulic Unit from the manufacturer. It has been over 2 years since the faulty ABS control module and ABS hydraulic unit has been installed and we have not received appropriate replacement to remedy this important braking system malfunction. We have experienced daily warning lights for 2 years plus, saying service Electronic Braking System. We tow an 8500 pound recreational vehicle for family outings that has repeatedly created significant concerns for the safety of myself and my family for the past 2 years. Farlow Automotive has informed me that they have been in contact with the manufacturer of the ABS Control Module and ABS Hydraulic Unit and that they continue to say it should be here soon but has not arrived after 2 years. For the safety of myself and my family as well as the safety of others driving on the highway, we have remained at risk of Electronic Breaking System failure for over 2 years, without any resolution.
2018 ram 2500, abs and traction control light came on and front driverside brake locked up cause me to lose control of the truck. Almost hit 2 other vehicles. Now there's a loud grinding noise and seems to be not drivable. Vehicle was towed to my local dealer this morning 7-29-24 (kendall jeep ram chrysler). Was told by a service advisor that I could possibly be a faulty abs module but they do not have any available diesel technicians available to diagnose at the moment. Might be serval days or weeks before they can troubleshoot.
ABS and Traction Control lights come on and go off constantly, while sitting still, when hitting a bump, and when in Park not moving. When the lights are on, ABS, Traction Control, and Cruise Control do not work. This is a serious safety issue.
My 2018 Ram 2500 truck has a trailer break controller. I noticed that it may not be applying the breaks to my trailer properly. Then a few months later I get a warning on my dash that the ABS break system needs to be checked. I'm learning that ABS problems are connected with the trailer break controller. I'm also learning that this is a chronic problem with 2017 and 2018 Ram 2500 trucks. My truck has been in the shop twice for major problems with the ABS system since new. Once at 9,000 miles and at 35,000 miles, which it has now. My real complaint is that my truck was not breaking my trailer properly and it gave me no indication that it wasn't. There needs to be a recall on the ABS breaking system. The Ram dealer that did my repair even admitted to me that this was a chronic problem on these trucks. This is a safety issue that needs to be corrected. Thank You.
ABS failure light & alarms when driving. Then it turns off then comes back on. This is an anti lock breaking system failure per message on dash. During any driving situation or inclement weather, the ABS can fail when needed causing an accident. This is known issue in the Dodge forums and Ram dealers are aware how common it is. NHTSA needs to tell Dodge to recall the part please
Intermittent ABS and Traction control light that after 2 weeks stayed on indefinitely due to the Hydraulic Control Unit that is known to go bad in these trucks. The dealer has replaced the HCU but at my own personal cost of around $900. This is something that has been a known issue on this truck and should be recalled as it poses a safety concern.
"Service ABS" and "Traction control" warnings (and audible bell) coming on intermittently. Rough road surface doesn't cause it to happen more frequently, nor does speed of the vehicle (happens when still, in park, in drive, any speed). May happen several times in 30 minutes of driving, may not happen at all. I have not noticed a difference in braking or traction performance since this started.
Anti lock brake module repetitively fails. First one replaced 7/2021 with 51, xxx miles. Second failed 7/2024 with 69,000 miles. Loses ABS system, cruise control, electronics affect electronic throttle and stabilitrack.
A D V E R T I S E M E N T S
- Rochester, NY, USA