Passenger site will not alarm (warn driver) after the vehicle had software update. The dealer is unable to restore the passenger alerting system. See also ODI 11185016. 'parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Augusta, GA, USA

Vehicle was take to dealership for manufacture's recall of the passengers seat module software updated. Before taking vehicle for the service, all seats alarm when passenger/S failed to buckle their safety restraints, after the software update none of the seat warned driver of unbuckled passenger. Returned the vehicle and reported fault, the dealership said the vehicle was not equipped with the alarming system and I would not be alerted of buckling failures. Further; Fiat Chrysler has inform me via the dealer is unable to repair problem work order 4230216/1 see also ODI 11205409. Consumer please remember, the passenger side warning indicator is totally deactivated (doesn't work). The procedure was uneventful (did not work), as a retired maintenance man I can affirm. The problem with my vehicle has to do with Chrysler's lack of trained personal and telling all concerned that my vehicle 'doesn't have that option'. 'parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Augusta, GA, USA

The contact owns a 2017 Ram 2500. The contact took the vehicle to milton ruben Chrysler Dodge Jeep Ram (3508 Washington rd, augusta, ga 30907, (888) 885-0415) to have the occupational restriction control module repaired after receiving a letter from the manufacturer. The dealer performed a reprogram update, which caused the seat belt alert not to function when they were unbuckled. The vehicle was taken back to the dealer and the update was performed again. The dealer informed the contact that the seat belt alert would not operate because the vehicle never had a seat belt alert feature. The contact stated that the failure persisted and he was wondering if other safety components would malfunction. The manufacturer was contacted and confirmed what the dealer stated. The failure mileage was 20,954. Consumer stated both attempts to repair the selt belt problem failed. Dashboard icon or cab chime (alarm) does not give a warning sign. Consumer contacted the manufacturer.

- Augusta, GA, USA