The contact owns a 2017 Ram 2500. After the vehicle was shifted into four wheel drive, there was an abnormal whining and grinding sound coming from the front differential. The vehicle was taken to lithia Chrysler Jeep Dodge of billings (2229 king ave w, billings, mt 59102, (406) 206-3601) where it was diagnosed that there was water in the front differential, which caused insufficient lubrication of the gears. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000. The VIN was not available.

- Columbus, MT, USA

The contact owns a 2017 Ram 2500. When attempting to shift into park, the transmission became stuck in another gear and the vehicle rolled backwards. In addition, the key became stuck in the ignition when the contact attempted to turn off the vehicle. Dick hannah Ram truck center (7110 ne fourth plain blvd, vancouver, wa 98661, (360) 342-9371) was called, but would not give any information over the phone. The dealer required the contact to tow in the vehicle at his expense. The manufacturer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 38,500.

- Battleground, WA, USA

Have had same trouble 4 times starting at April 2017 about every 60 thousand mile there is water in front differential now I have bad bearings in it this is the fourth time now they asking 35$ to replace all the bad parts that could have been taken care of the first time back in April 2017 truck was only three months old

- Salem, IN, USA

The contact owns a 2017 Ram 2500. While driving at unknown speeds, the brake pedal was applied; however, the vehicle continued to coast. Additionally, the contact stated that the freewheel feature was unsafe and destroyed the brakes. There were no warning indicators illuminated. The vehicle was taken to two local dealers: Huntington Ram (5080 jericho tpke, commack, NY 11725, (631) 993-3300) and brown's Jeep Chrysler Dodge (483 NY-112, East patchogue, NY 11772, (888) 615-2184) where it was determined that the vehicle was operating as designed. The vehicle was not diagnosed or repaired. The manufacturer was contacted and provided case number: [xxx]. the failure mileage was 2,470. The consumser stated the vehicle was not equipped with the necessary engine breaking featuers. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Huntington Station, NY, USA

Excessive play in drive line causes loud bang in rear end and noise at tail shaft of trans during acceleration and decelaration. Causes a delay in movement. Dealer saus its normal. This is not normal as it will cause a failire in the rear end, trans or even U joint. This is my third truck same make and model, older years and none of the others have this issue.

- Tampa, FL, USA

Vehicle shutters and pauses when taking off from a stop. Vehicle has hesitated during low speed turns leaving a pulsing sensation, engine cutting out. Strong odor of coolant coming from under the hood after deiving.

- Spring, TX, USA

The contact owns a 2017 Ram 2500. The contact noticed oil leaking onto her driveway. The vehicle was taken to lester glenn Chrysler Dodge Jeep Ram Fiat (101 NJ-37, toms river, NJ 08753) where it was diagnosed four times that there was a rear main seal leak of oil. While at the dealer, a hydraulic jack fell on the vehicle and caused damage. The vehicle was repaired, but the leak recurred. After the dealer repaired the vehicle, the transmission started to malfunction. The manufacturer was notified and did not assist. The failure mileage was 10,867.

- Toms River, NJ, USA

The contact owns a 2017 Ram 2500. The contact received notification of NHTSA campaign numbers: 17V562000 (engine and engine cooling) and 17V821000 (power train). The parts needed for the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact called autonation Chrysler Dodge Jeep Ram spring at (281) 715-6927 (21027 I-45, spring, tx 77388) and was informed that parts were not available. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.

- Conroe, TX, USA

Stopped and placed my Ram 2500 in park with the engine running. Got out and pushed a vehicle off a car dolly attached to the truck! the truck jumped out of gear and started going backwards. I ran to stop it as the truck and car dolly jack knifed hitting me and knocking backwards. The dolly wedged under the side of the truck damaging it! since then several times it has not wanted to go into reverse. You will have to shift it back into park then back into reverse for it to work!

- Aquilla, TX, USA

"dead accelerator pedal" situation: From a stop, there is about a 1-2 second delay before full power is given. Situation 2: when on the throttle, and you let off the throttle completely, and then rapidly get back on the throttle; the engine does not respond for almost 2 seconds. This is *highly* dangerous, especially when merging in heavy traffic; or in an instance where someone makes an unexpected move (pulling out, changing lanes, etc) in front of you and you want the power back quickly. It happens to me at least twice a week; and it can be city or highway, at any speed. The only trigger is to release the accelerator and then step right back on it, and you will be missing power for a couple seconds.

- Raleigh, NC, USA

The contact owned a 2017 Ram 2500. While driving 65 mph, the contact smelled smoke and pulled the vehicle over. Although there were no warning indicators, the gauge showed that the transmission temperature was over 300 degrees. The contact and his two children exited the vehicle. The engine bay then emitted fire and smoke, which came through the passenger side dashboard. The fire department extinguished the fire. A police report was filed and there were no injuries. The fire department stated that the transmission was the source of the fire. The vehicle was destroyed. The manufacturer was not made aware of the failure. The approximate failure mileage was 2,000.

- Gunnison, CO, USA