This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When driving the vehicle, the ABS and traction control lights simultaneously activate, bells start ringing and a notification in the display screen. The issue started in October of 2019 when still in warranty. The dealer could not find a problem and claimed no codes. Starting in December 2019 the issue started more regular, the dealer could not get us in at that time. Then the issue quit for a period of time. It has now gotten to be a regular issue and stays active more then not. Occurs mostly driving in just about any condition and speed, has occurred a few times when the vehicle is stationary. The local dealer tells us it is regular occurrence on this type of vehicle. Parts are actually a dealer limited item and not in stock. It has now gotten to where my wife does not want to drive the vehicle. We are working with fca to get some assistance. The dealer tells it need the ABS pump (hcu) and controller. $880 for what appears to be defective safety part. Vehicle was at the dealer 3/30/2020 current mileage: 46579 note: We have heard from others in this area with the same type of failure and internet searches reveal dozens. We are very happy with the truck and just hope fca/Ram does due diligence and takes care of the problem.
The contact owns a 2017 Ram 2500. While driving at various speeds the ABS, traction and service electronic brakes warning indicator lights illuminated. The vehicle was taken walker Chrysler Dodge Jeep Ram (3739, 5757 coliseum blvd, alexandria, la 71303 (318) 242-1628) where it was diagnosed that the ABS control pump and module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The failure mileage was 43,000.
For the past month, I have had intermittent displays of "service electronic braking system" and "service antilock brake system". when this occurs, the cruise control becomes nonoperational. A check of the internet shows that these problems are widely experienced by Dodge Ram owners. The display comes on whether sitting or driving.
Intermittent mil for ABS and electronic braking system, became more frequent over 1-2 weeks while waiting for appointment at dealership (out of town). Day of the appointment, mil came on and stayed on. Dealer read codes and stated 'internal codes found, replace pump and module' then informed me parts were on 'national backorder' vehicle has 46,500 miles at time of failure.
- Hephzibah, GA, USA
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June 26th 2019 my truck felt like it shifted into 4WD on its own, later that day I lost ABS, traction control and cruise control. It went to the dealership where it took 3 days to diagnose. Was informed that ABS pump and ABS control module need to be replaced and the part is not currently available. Further research of internet forums shows this is a known problem and does not appear to be addressed properly. I am still waiting for my truck to be repaired and there is a warranty on it. Dealership allowed me to pickup the truck without the repair and did not provide receipts or work orders because I did not have any other transportation. In heavy rain the truck has become quite dangerous to drive.
My ABS traction control light came on intermittently prior to 36,000 miles. Took to dealer and they could not find problem. With 42,600 miles lights have come on and set a code. Ram has said they will not fix the problem. A computer has failed. This is a safety issue and should be corrected by Ram. I don't know if this is a continuing problem in these trucks or if faulty parts were placed on mine. I want this issue duly noted. The failed parts are the ABS module and the hydraulic control unit. Ram has told me that this is my problem when it is in fact their problem which they will not take care of.
A D V E R T I S E M E N T S
- Umatilla, FL, USA