This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ram 2500. The contact stated while the vehicle was taken for an alignment, the independent mechanic became aware that the steering linkage was loosened. There was no warning light illuminated. The vehicle was not repaired. The vehicle was previously repaired under NHTSA Campaign Number: 19V021000 (Steering); however, the failure reoccurred. The manufacturer was made not aware of the failure. The failure mileage was approximately 50,000.
I took my 2016 Dodge Ram to the dealership that I purchased it from and asked for an alignment. The dealership informed me that they would not perform the alignment as the V06 Recall had been performed, which had welded the adjustment nuts to vehicle's drag link. I was told that in order to get the vehicle aligned properly, the drag link would need to be replaced by contacting FCA. When FCA had called the dealership informing them of how to go about replacing the drag link, the dealership refused to discuss with them. The welded adjustment nuts should only be a temporary fix, and I would expect Doge to replace the defective component. The welds also seem of questionable quality, you would expect a higher standard for a critical component that could fail and cause a major accident.
The contact owns a 2016 Ram 2500. The contact stated while driving at various speeds, the vehicle was pulling to the right. There was no warning light illuminated. The vehicle was taken to a dealer where the contact was informed that the vehicle needed an alignment; however, since the vehicle was serviced under NHTSA Campaign Number: 18E096000 (Steering) the alignment could not be performed. The contact was informed that due to the welding that was performed as part of the recall repair, the wheels could not be aligned. The manufacturer was contacted numerous times about the failure, but the contact was not given an answer as to when a repair would become available. The vehicle was not repaired. The failure mileage was approximately 91,000.
In 2020, Dodge repaired a recall by welding the steering linkage nut to the drag link. This recall (V06) prohibits me to have the vehicle aligned by a tire repair/replacement shop. Additionally, the ability to align the vehicle relies on the dealer to break the weld, replace the nut and re-weld the part. This repetitive process in turn causes metal fatigue to the drive link, presenting another MAJOR safety concern. If the drive link were to fail, I would lose steering control and crash without warning. I have contacted Dodge directly and requested they replace the drive link on my vehicle to remedy this problem, however, they have refused. The cost to replace the drive link and re-align the vehicle (required after part replacement) is approximately $1,100. Much less money than would be paid out for a catastrophic fatality(ies) resulting from the failure of this part.
My 2016 RAM has very loose steering and has almost caused me an accident several times due to my lack of control of the steering. The steering stabilizer jam nuts have been welded to the adjuster sleeve (as the referenced recalls below suggest as a fix) but the entire assembly rotates freely by hand! I am constantly having to get alignments to help control my steering, however, it seems to be getting worse and I am having to do alignments more often. Now, recall numbers 19V021000 and 18E096000 both refer to this problem for select RAM 2500s however, for some reason my VIN is not connected to this recall although it is obvious that it has been implemented on my truck. I bought my truck in 2018 used from a dealership. All the recalls that were indicated on my truck at the time were implemented, but so was the welding of the jam nuts even though my VIN doesn't reflect this recall action. I have an appointment with my Chrysler dealership this Thursday, but they told me that there probably wasn't much that they could do without the recall being attached to my VIN. This is currently my only vehicle and I am cautious and scared every time I drive it now since there is no warning as to when the steering loosens up and the truck seems to drive diagonally vice straight. I would greatly appreciate some help in this matter.
- San Diego, CA, USA
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After buying new tire. I had an alignment done. in order to align the vehicle i was told the draglink was welded in solid and because of that it makes the steering wheel off center. It is a $500+ dollar fix with custom parts. I feel this could be a problem and safety issue.
recall number 19V021000 was performed to correct drag link jam nuts loosening. took truck in to get alignment done and the reapir shop wants to charge $700 dollars for replacement drag link because they cannot adjust draglink due to previous recall. this is unacceptable and should have never been a permeant fix and now forcing consumers to pay for something that should have been fixed the right way. i am suprised that a class action lawsuit hasnt been brought on by this
The constituent contacted senator amy klobuchar requesting assistance issuing a recall related to the steering gear for the 2016 Silverado 2500hd. The consumer stated the steering was extremely loose. The dealer was notified and informed the consumer of a repair bulletin.
The contact owns a 2016 Ram 2500. The contact stated while driving at approximately 55 mph, the vehicle pulled to the right without warning. The contact stated that added effort was needed to steer the vehicle to regain control of the vehicle. The vehicle was taken to lithia Chrysler Dodge Jeep Ram Fiat of spokane (10701 N newport hwy, spokane, wa 99218) to be diagnosed. The contact was informed that the steering requirements were in line with the manufacturer specifications. The manufacturer was made aware of the failure. The failure mileage was 5.
The contact owns a 2016 Ram 2500. While driving at 40 mph down a mountain the steering wheel failed to move. The contact stated that the floor mat was stuck on the steering shaft knuckle. There were no warning lights illuminated. The vehicle was taken to henry brown Chrysler Jeep Dodge 1990 N pinal ave, casa grande, AZ 85122 (520) 836-2147 but was not diagnosed nor repaired. The manufacturer was contacted and informed of the failure. The failure mileage was 131,000.
The contact owns a 2016 Ram 2500. The contact stated the vehicle was repaired under NHTSA campaign number: 19V021000 (steering) serviced at dale willey Chrysler Dodge Jeep Ram located at 2300 w 29th terrace, lawrence, ks 66047. The contact while driving at 57 mph, the contact became aware that the steering wheel was not centered. The contact stated no warning light was illuminated. While inspecting the vehicle, the contact noticed the welded nut was fractured. The contact stated he was able to fix the fracture on his own. The dealer was contacted and was made aware of the failure. The contact stated the failure recurred. The manufacturer had not been informed of failure. The failure mileage was 62,917.
When driving my 2016 Ram 2500 there is wobble or severe vibration. At highway speeds I sometimes have to fight with the steering. It feels like it is effecting the front of the truck. This is an alignment problem, however, in response to the drag link recall the dealer has welded the drag link in place preventing it from being aligned. Newer model trucks that were part of the recall had the part replaced but the older model (mine is 2016) were welded in place. In order to have alignment adjusted the weld will have to be broken and then rewelded. Everytime the weld is broken and redone to allow for alignment it weakens the metal. This is not safe but then again, neither is driving with the front end wobbling. In addition, none of the repair shops want to have anything to do with breaking the weld and aligning my truck due to the liability of doing such.
The contact owns a 2016 Ram 2500. The contact stated that on several occasions unknown warning lights flashed on and off on the instrument panel. The contact also stated that the windows failed to roll down while the ignition was in accessory mode. The contact also stated that several attempts were needed on occasions to start the vehicle. Additionally, while driving at an undisclosed speed, the steering wheel was turned to the right however, the vehicle went in the opposite direction. The contact referenced the failure to NHTSA campaign number: 19V021000 (steering). The vehicle was taken to (glenn polk autoplex - Chrysler, Dodge, Jeep, Ram glenn polk autoplex - Chrysler, Dodge, Jeep, Ram) for diagnosis and repairs however the failure recurred. The manufacturer was not made aware of this issue. The failure mileage was 62,000.
I have tried many times to get these numerous safety recall complied with and get no follow up from my local dealer! I took it in for a scheduled appointment and was told parts were on order. It's been far to long, I have checked in numerous times and get no help. Please find a place that can make my vehicle safe or make them buy it back from me! I don't want to die, or kill an innocent family!
I called my dealer about a recent recall notice I received in the mail. They informed me that they would be welding the threads on my center drag link. This prevents the steering wheeel from ever being adjusted after an alignment. This now creates another safety issue with a steering wheel that will be way off center. So much for the 1- & 2 positions. This so called fix is is a disgrace! it calls for welding an adjustable part of the steering linkage rendering it non- adjustable when having the front end aligned in the future. Not to mention the effect of welding, potentially causing a problem with the integrity of the metal. The correct fix for this safety issue is to replace this steering linkage component, the entire drag link! not do a "back yard, shade tree mechanic" weld job on the steering linkage of all things! I am appalled that NHTSA approved such a thing. Please revisit this issue and do the right thing. Require Chrysler (fca us llc) to replace this defective part with the proper part. Note.... Chrysler is not welding the nuts on the drag links on trucks coming off the assembly line! they are coming off with proper, safe, adjustable drag links! I will die in this truck before I let fca weld anything on my steering linkage. Just so you know.
Safety recall V06 / NHTSA 19V-021 drag link - January 25, 2019 this so called fix is abhorrent! it calls for welding an adjustable part of the steering linkage rendering it non-adjustable when having the front end aligned in the future. Not to mention the effect of welding, potentially causing a problem with the integrity of the metal. The correct fix for this safety issue is to replace this steering linkage component, the entire drag link! not do a "back yard, shade tree mechanic" weld job on the steering linkage of all things! I am appalled that NHTSA approved such a thing. Please revisit this issue and do the right thing. Require Chrysler (fca us llc) to replace this defective part with the proper part. Note.... Chrysler is not welding the nuts on the drag links on trucks coming off the assembly line! they are coming off with proper, safe, adjustable drag links! signed, owner of a 2016 Ram 2500 which I ordered and purchased new.
I am the owner of a 2016 Ram 2500 withthe drag link recall. The proposed fix to the drag link does not correct the issue. Whle it provides a work around, there are compliants that even after the parts are welded owners experience this issue. This should be further investigated and the root cause which is defective parts should be replaced and not simply welded. I have contacted Chrysler several times in an attempt to get the parts replace but they have indicated they will not comply with my request. I would like to know how this "fix" is acceptable by nhsta to make it safer and acceptable. NHTSA campaign number: 19V021000
The contact owns a 2016 Ram 2500. While driving 55 mph, the steering wheel turned to the right on its own. The contact stated that the right tires were wore down due to the failure. There were no warning indicators illuminated. The VIN was included in NHTSA campaign number: 19V021000 (steering). The contact called quality Chrysler of greenwood (located at 1525 SC-72, greenwood, SC 29649, (864) 642-0668) and was informed that they did not have anyone qualified to weld the nuts to the adjuster sleeve. The contact declined to have the remedy completed on the vehicle. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 38,005.
Steering drag link. Fca safety recall their fix was to weld the adjusters now steering alignment cannot be corrected unless fca cuts an rewelds. They were supposed to replace with new design drag link which the 2019 hd trucks now have! cannot properly align truck pulling with tire wear.
Dodge recall V06 the vehicle steering since the recall was complete is loose and when you hita bump in the truck veers to the left doesnt feel stabile above 40 mph doesnt turn into a corner as it used to difficult to make turns and park
A D V E R T I S E M E N T S
- Enola, PA, USA