This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This is the tradesman model, which is the bare bones basic work truck. At night, when turning a 90 degree corner, left or right, one can not see the road or what might be coming because the headlights do not illuminate the road in a sharp turn. It is especially worrying when turning on a dark road from a stop sign. This has been like this since the truck was new.
The contact owns a 2016 Ram 2500. The contact stated that the low beam headlight was replaced three times. The vehicle was taken to the dealer (jack wolf Chrysler Jeep, 1615 N. state St, belvidere, ill, 61108, 815-544-9211) where it was diagnosed that the bulbs burned out. The technician replaced the bulbs and stated that the failure was a known issue. The manufacturer was made aware of the failure and offered to reimburse the contact for the replacement bulbs. The contact stated that he did not receive a notification for an unknown recall related to the electrical system and exterior lighting. The failure mileage was approximately 18,000. Parts distribution disconnect.
My 2016 Ram 1500 almost killed me this morning. Truck has 4,000 miles on it. At 4 am I was driving on I-10 East bound 170 miles from pensacola. Cruise was set at 78 and I was in the passing lane. The road was pitch black. Without any warning the engine lost power and all electrical. Headlights went dark dash board, etc. Needless to say I was panicked and managed somehow to make it to the right shoulder. After getting to the shoulder emergency flashers would not work everything was dead. Just as I was considering getting out of the vehicle power came back on. I put on flashers and after I calmed down returned to the road. The next 200 miles were uneventful. I was scared to drive after dark after such an incident. I have a appointment in foley Alabama with Dodge next Monday morning. Also back in March I was waiting on the left turn lane and the transmission shifted from drive to park all by its self.
Life and death situation: The 2016 2500 Ram diesel truck has a problem that causes it to do a complete electrical shutdown while driving. A complete loss of all electrical systems are lost, including a... complete engine failure... brake lights... power steering... power brakes. Everything dies with no warning. Just dead! Fiat Dodge Ram knows about this problem and are allowing these vehicles to be sold to an unknowing public. The reason I know this is because when the dealer called the star hot line at Ram they were told exactly where to go to find the problem!!! there have been numerous failures to date. This will get people killed. The 2016 Ram have only been on the road for a month. I own one and my vehicle is presently in the shop for repair after 10 engine failures!!!! when there were no failure codes on my Ram 2500.. and.. it failed and shut down on the tech when backing it out of the bay the vehicle was taken away from me as unsafe to drive. That was a week ago. It is still stuck in the same bay as it will not crank. Problem: Tipm totally integrated power module or pdc intel pwr. Part # 68243265ad is the problem. The main terminal input carrying all electrical power into the vehicle is being over torqued during manufacture. This is causing the terminal to snap and only give intermitting power to the vehicle during operation and causing the total shut of the vehicle's computers and shutdown of the vehicle. In addition to the this problem which could cause possible death, the constant arcing of the computers has now caused additional problems to my vehicle. There is now a failure in the ignition switch module part # 68271986aa and it has a esd of Feb 2016. I'll deal with my vehicle.. but allowing these 8000# vehicles on the road with this problem is inexcusable when Dodge Ram knows they have this safety issue.....updated 12/30/15 updated 05/21/18
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- Wesley Chapel, FL, USA