This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ram 2500. The contact received notification of NHTSA campaign number: 19V818000 (equipment, engine and engine cooling) and 20V036000 (power train) however the parts to do the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact stated that the vehicle was taken three times to landmark Dodge Chrysler Jeep Ram, 6850 mt zion blvd, morrow, ga 30260, and was rejected to be serviced due to the parts not being available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available for NHTSA campaign number: 19V818000 (equipment, engine and engine cooling), and part distribution disconnected for NHTSA campaign number: 20V036000 (power train).
The contact owns a 2016 Ram 2500. The contact stated that NHTSA campaign number: 17V5612000 (engine and engine cooling) exceeded a reasonable amount of time for repair. The contact received the recall notification in September of 2017. The dealer (ralph sellers Chrysler Dodge Jeep Ram, 14215 airline hwy, gonzales, la 70737) stated that the parts were unavailable for the repair. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect. * the consumer stated all repairs completed on 09/19/18.
The contact owns a 2016 Ram 2500. The contact received notification of NHTSA campaign number: 17V562000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Maccord Dodge Chrysler Jeep (located at 990 tennant way, longview, wa) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2016 Ram 2500. The contact received notification of NHTSA campaign number: 17V562000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over five months ago. The dealer (pischke motors of West salem, 1460 wi-16, West salem, wi 54669) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2016 Ram 2500. The contact received notification of NHTSA campaign numbers: 17V562000 (engine and engine cooling) and 17V821000 (power train). The parts needed for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to moss brothers Chrysler of riverside (8151 auto dr, riverside, ca 92504, (951) 688-6200), but the parts were not available for the repair. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Jonesboro, GA, USA