This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ram 2500. The contact received notification of NHTSA campaign number: 19V818000 (equipment, engine and engine cooling) and 20V036000 (power train) however the parts to do the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact stated that the vehicle was taken three times to landmark Dodge Chrysler Jeep Ram, 6850 mt zion blvd, morrow, ga 30260, and was rejected to be serviced due to the parts not being available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available for NHTSA campaign number: 19V818000 (equipment, engine and engine cooling), and part distribution disconnected for NHTSA campaign number: 20V036000 (power train).
- Jonesboro, GA, USA
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- Jonesboro, GA, USA