Vehicle was stationary on a city street. In park, motor not running, keys not in the ignition. Vehicle started to roll and crashed into a utility pole nearly breaking it in two. There was a recall performed in 2019 to prevent this from happening. A google search shows that the recall did not correct all the issues. I contacted fca, they sent an inspector out, I was told by the inspector([xxx]) via phone that the truck was a able to be shifted from park with the keys not in the ignition and without pressing the brake. It failed 2 out of the 15 or 20 times that he tried. I was later contacted by fca saying there was no fault on the manufacturer. They made no offer to repair the vehicle even after the inspectors report. The inspector told me that he would not put his findings in writing to me and that I wouldn't be allowed to have a copy of the report. He did say that if he was under oath he would tell a judge and jury what he stated to me. These trucks are not safe. These business practices are not acceptable. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- St Louis, MO, USA