This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
TRANSMISSION NEVER SHIFTED CORRECTLY FROM THE FIRST DAY I BOUGHT THIS TRUCK NEW. DRAG LINK FEEL APART WHILE MAKING A LEFT TURN. THIS HAS BEEN REPLACED. THE TRANSMISSION HAS HAD A NEW TORQUE CONVERTER REPLACED BUT STILL NEVER SOLVED ALL THE PROBLEMS. NOW THE "F"[XXX] SOLENOID NEEDS REPLACEMENT SHIFTING INTO 4TH GEAR WHILE ON HIGHWAY AT 70 MPH. THIS HAPPENS VARIOUS TIMES. JUST AT THE HIGHER SPEEDS ABOVE 50 MPH. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
New vehicle 2015 bought in 2017 as original owner. Leaking from headliner, can't inflate to proper psi due to instability and hydroplaning, rust underneath seating from water damage, exhaust smell when interior circulation button is not depressed when windows up. Multiple issues as new vehicle with 450 miles on it.
I took the truck to the dealer 3 times since new because occasionally when I drive over railroad tracks or small bumps or road repair bumps in the city at approx. 35 mph I hear and feel a loud bang on the floorboard beneath my left foot. The dealer repeatedly looked at my truck only in the service drive and said they see no problem and refused to write it up. The 3rd visit they wanted me to drive it fast over the speed bumps in there overflow sales lot to try and duplicate the sound. I explained to them it seems that it only occurs when the front tire drops or dips suddenly. I refused to drive it fast over speed bumps for the service advisor so he refused to write it up. The railroad tracks have since been updated so I wasn't sure where to drive them to duplicate the sound. This occurred between 5/2015 - 5/2016 as the truck has been parked since for other exhaust problems.
While traveling on I-664 North and exiting onto I-64 East in hampton, va, my Ram 2500 began a violent bounce or "wobble" while driving at approximately 60 mph (normal speed of traffic). I took my foot off the accelerator while trying to maintain control of the vehicle and began to brake gently (I didn't know the source of the problem) as I drifted into the right lane (2-lane ramp). I continued to slow as I continued to move onto the right shoulder and when I reach about 30 mph the bouncing/vibration stopped. I continued to the next exit, pulled off and got out to inspect the vehicle. I could see no problems with the tires or suspension (springs front and rear). I then drove 40 miles to my home with no other problems. I have had similar minor experiences during the past year that only lasted for a second and which I attributed to the stiff suspension. My internet research of this event revealed this has been an habitual problem with Jeep and Ram but was supposedly "fixed" in 2013. I will testify that the problem has not been fixed and resulted in me almost losing control of the vehicle on a curved two-lane ramp. It should be noted I have traveled this route everyday for 14 years with no similar experience. I had my local dealer "inspect" the vehicle for a possible cause but all they did was drive it down the road and back and reported they could not reproduce the problem. Of course they were not on a concrete roadway driving 60 mph around a curve.
The contact owns a 2015 Dodge Ram 2500. The contact stated that while driving approximately 35 mph, a clanking noise was present coming from the front of the vehicle. The vehicle was taken to an independent mechanic who discovered that the jam nut to the drag link was loose. The jam nut was tightened and readjusted and the front end was re-aligned. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 14,000.
Brand new 2015 Ram 2500 laramie limited 4X4 picked it up and within two weeks we drove to wi from fl. Noticed slop in the rear end more than any other Ram I've owned. Also had a vibration between 65 and 78 took it back explained I thought the drive train had issues. The dealer had it for one day and gave it back saying "we balanced tires and didn't hear any clunk". I test drove, issues still there took it back and the dealer kept it for 3 days and called and said "all done we changed/warranted two rear tires they were bad". "moved rear tires to the from back to front. Tightened the def bracket and trans mount clunk gone". I test drove issues both still there. I returned it to the dealer they said "oh yes we feel it, we put on 2 rear rotors and right rear hub, we still feel the vibration and the sloppy rear end." We called Chrysler to put in a case. After one week I called and asked whats going on. "we are still getting information from Chrysler". I called week two and was told "Chrysler is sending out an engineer should be here Monday or Tuesday of this week (10/12/2015 or 10/13/2015) I said I want to be onsite when they arrive to protect my interest in a $71000 vehicle. I was told today now the "engineer isn't coming but he drove a vehicle equipped as mine in N fl and no vibration present". I told him I am close to putting in a case for lemon law and with the NHTSA, he chuckled and said "I will be in touch when Chrysler calls me with more instruction." I again stated I am serious I cannot afford to do this and need my vehicle for work. He said "I'll call ya". please do something to help or direct Chrysler Ram to recall or get a new same equipped truck here for me. There are 851 port on the cummins site with the same issue we are trying to get to post here immediately.
A D V E R T I S E M E N T S
- Sherman, TX, USA