This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Recall complaint. Scheduled an apt with dealership to address two recalls (17V-302, 17V-821). Parts are either not available or there is not a remedy. I am supposed to just keep checking with the stealership to find out when theses safety issues can be addressed.
The contact owns a 2015 Ram 2500. While driving 65 mph, the steering did not respond even when the steering column was moved. As a result, the vehicle drove into a ditch. The seat belts failed to tighten and the contact sustained bruises. A police report was filed and there was one injury that required medical attention. The vehicle was towed to sport Chrysler Dodge Jeep (200 echestnut St, ft bragg, ca), but the failure was not diagnosed. The manufacturer was notified of the failure. The failure mileage was approximately 18,000. See also ODI 11083519.
- Laytonville, CA, USA
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- Bend, OR, USA