The contact owns a 2015 Ram 2500. The contact received notification of NHTSA campaign number: 19V021000 (steering) and the vehicle was repaired at carl hogan Chrysler Dodge Jeep Ram (2335 us-45, columbus, ms 39705). The contact stated that the recall repair caused damage to the vehicle due to the welding of the nut to the adjustment sleeve which caused the front end to be out of alignment. The contact stated that the check engine warning light illuminated prior to the recall repair. The contact was informed that the diesel exhaust fluid pump was defective and needed to be replaced. The diesel exhaust fluid pump was not replaced. The vehicle was next taken to an independent mechanic to have the tires rotated and the alignment checked. The contact was informed that the alignment was off due to the welding performed on the vehicle and to have the vehicle taken back to the dealer. The dealer informed the contact that the vehicle was in alignment. The manufacturer was notified of the failure and acknowledged knowing of similar failures after the recall repair was performed. The failure mileage was approximately 62,000.

- Columbus, MS, USA

Diesel exhaust smell in cab sometimes very strong causes headaches dizziness when stopped at stoplights, signs, idling or moving slow. Opening windows does not really help unless you are moving, cannot sit an idle and stay in cab very long. Cool or cold weather seems to make it worse. Have had it into the dealer twice for the issue but they can never find it.

- Aurora, CO, USA

My truck has raw burning diesel exhaust coming in the air vents on the dash that poisoned my family for an entire year before we were aware of the problem. You can smell the solvent/spray paint type smell 100 foot diameter on a calm day. Parked 99% since May 5th because 1 dealership says its unsafe to drive and the other refuses to document the problem. It is now being towed to a third dealership. My son and I had elevated carbon monoxide levels in our blood the day the Ram mechanic advised us it was diesel exhaust.the skin on my face, arms, knees was blistering and falling off for several months. I first asked doctors in October 2015 and remained in the defective truck until May 2016. My vision was blurry when driving and my eyes were burning. We thought it was glue smell or new car smell. My 11 year old son was dizzy, had headaches, and would fall asleep quickly everyday. He complained to his school after we sat in traffic every morning. We had breathing problems and toxicologist at uc davis medical center confirmed aggravated skin damage from diesel exhaust. When we parked the truck all headaches, dizziness, sleepiness, skin blisters, burning eyes, coughing attacks, and confusion went away. Skin is now permanently damaged and no new skin spots or blistering have appeared since parking the truck, but it still falls off every day. My eyes are permanently damaged. The future effects of diesel chemicals are unknown. My truck is unsafe to drive my son to school 2 miles because we sit in traffic and the cab fills with fumes. The fumes also come in at every stop sign or stop light. The carb said the solvent type smell is raw diesel burning in the exhaust pipe and this should not be happening, my exhaust should have no smell at all.carb said this type of problem may not be recognizable on the diagnostics being plugged in to the truck computer. Please help!

- Elk Grove, CA, USA