This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The blower motor for my air conditioner and heater is not working properly. The service company told me this is an ongoing issue with this model truck and I should file a complaint due to the number of incidents They are having with this vehicle with this problem. The service technician stated the computer box was full of corrosion from not being sealed properly from the factory. The service technician also stated that if the corrosion continues and the issue is not corrected, it could affect the entire ECM of my truck and my truck will not start.
After parking right after a paid car wash, the truck wouldn-??t start and had no power to any component. Couldn-??t get vehicle out of park. Batteries fully charged and no issue with terminals. There would be random moments when power came back but when starter was pressed, a clicking sound would occur and all power shut down again. Truck had to be towed to dealership where they were unable to duplicate or determine what caused the problem. Our concern is not being able to move the vehicle out of danger when this occurs or the danger of it occurring while in motion, which we experienced years ago with a Jeep Grand Cherokee.
10 months ago engine would die 1x/months Then 2x/months Then Weekly Titusville FL dealer changed ignition and wire harness, $865 & no change. 1x/months is now every mile. In Texas. This is dealer ripped me off.
While my truck was parked and running (auto-started: FACTORY auto start), truck spontaneously burst into flames and burnt down before fire dept could get to it and put it out. TOTAL LOSS. Of note: fire dept was about 100yds away and responded as soon as we saw flames.
The first time I started to have issue was rear ABS sensor started going in and out got repaired and they said the wires going down the frame rail are getting pinched by the fuel tank in the frame rail then my backup camera went and same issue I was told by dealer and now my drivers side rear blinker is doing the same where starting to not work and from what I found the wires are being broke between fuel tank and frame rail from the factory they way the run the harness
- Gloversville, NY, USA
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The vehicle started shifting on it-??s own while driving at different speeds shifts erratically in and out causing the esc light to come on when put on code reader messages come up as implausible error and lost communication to tcm and now I-??ve lost communication to vgt and other components as well and cannot drive vehicle at all since 12/22/21 waiting for dealer to pick it up to assess problem but they told me couldn-??t get to it till the January 19th 2022
Radio fails to stay operational after vehicle is started. It works while the key is in accessory position, but does not work once the car is started. I am also unable to use the backup camera because the radio does not work. That is a safety issue
The navigation does not track my vehicle properly. The key fobs fail over 50% of the time. The uconnect application on my phone fails to work over 50% of the time and truck will not start, lock or unlock. The truck says the key fob left the vehicle when it is still in the vehicle causing a safety concern when driving. Even with new batteries in the fobs. The updates have failed different times due to something called the Sierra bolo wireless card. The more and more I have explored what could be the issue, the more cases like this I see and wondering why there is no recall on it. This started taking place as soon as I purchased it in the fall of 2017.
The contact owns a 2015 Ram 2500. The contact stated while driving the vehicle, the electronic vehicle information center malfunctioned and the display screen froze and only displayed the vehicle's speed. Due to the failure, the driver was unable to access other safety information such as tire pressure and towing. Additionally, the horn no longer operated as designed. The cause of the failures were not determined. The manufacturer was contacted. The local dealer was not yet notified. The failure mileage was 42,080.
Vehicle was stationary on a city street. In park, motor not running, keys not in the ignition. Vehicle started to roll and crashed into a utility pole nearly breaking it in two. There was a recall performed in 2019 to prevent this from happening. A google search shows that the recall did not correct all the issues. I contacted fca, they sent an inspector out, I was told by the inspector([xxx]) via phone that the truck was a able to be shifted from park with the keys not in the ignition and without pressing the brake. It failed 2 out of the 15 or 20 times that he tried. I was later contacted by fca saying there was no fault on the manufacturer. They made no offer to repair the vehicle even after the inspectors report. The inspector told me that he would not put his findings in writing to me and that I wouldn't be allowed to have a copy of the report. He did say that if he was under oath he would tell a judge and jury what he stated to me. These trucks are not safe. These business practices are not acceptable. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Drivers and passenger windows do not raise or lower but the back seat windows on both sides raise and lower fine. The outside mirrors will not retrack and the radio does not turn off when the key is turned off and removed, even if to get out of the truck and use the remote and lock the doors the radio remains on, the only way to turn it off is using radio knob to turn it off. The remote start only allows the truck to run for 5 seconds then shuts the engine off. This truck has a mind of it self with the driver not being able to control the functions. It has been seen by Dodge many times in Texas and now Arizona over a span of two years.
When I bumped the ignition key with my knee while driving 75 mph ; the engine died. I had to come to a complete stop, put the vehicle in park, and press on the brake to restart the engine. I lost power steering while pulling a load in heavy traffic.
I went out to the garage and started the truck on 2/19/2019 to leave on vacation. I drove approximately one mile and turned the engine off. Upon returning to the truck, the engine would not start and the dash said wrong key fob. Waited 15 minutes no start and one hour later still would not start had it towed in for service. The diagnostic testing showed the key fob lost code for the ignition. Code B1A7B-01 ignm general electrical failure. This is the second time that has happened to this truck. The other time was in July, 2016. At that time I was in my driveway trying to move the truck when the dash kept telling me wrong key fob. Sometimes one key would work and the other key wouldn't and vice versa. I finally got it started and drove to the dealer. The key fob lost code for the ignition was also the problem at that time.
While your driving the vel shuts off and you lose power the brakes dont work and you cant drive the vel its happen 3 time in the last week the dealer said it is nothing plus they said theres no recall on anything
The contact owns a 2015 Ram 2500. While attempting to start the vehicle, it failed to start. The contact also stated that the vehicle could be placed into gear when the key was not in the ignition, and the steering wheel would not lock. The vehicle was taken to the dealer where it was diagnosed that the ignition switch failed and needed to be replaced. The vehicle was repaired; however, the gear shifter persisted to fail. The manufacturer was notified of the failure. The approximate failure mileage was 83,000.
I [xxx] went to [xxx] and talked to [xxx] to have fixed because of these recalls that I have gotten on my work van and he said that I would have to leave my work van for 2-3 days to get it fixed which I think is absolutely not ok. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Either from a cold start or while started and in park, but always stationary, the gear shift indicator will indicate in reverse, but the truck is in park. So, now the key can not be turned off and removed nor can the key be turned to start the engine, and the gear shift can not be moved unless the over ride button is pressed, but the engine can not still be started. It will reset and be able to be started after a period of time ranging from average of 15 minutes to one hour, I once had to have the truck towed because it would not reset after about 5 hours. The truck has been to the dealer 4 times for this problem and the dealer as well as Chrysler can not duplicate the problem and still deny that a problem like this exist in another vehicle. I have filed the lemon law paper work and will begin the process with it.
The contact owns a 2015 Ram 2500. The contact received notification of NHTSA campaign number: 16E039000 (electrical system, exterior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
A D V E R T I S E M E N T S
- Pickens, SC, USA