This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I recently experienced a problem with the ABS/traction control system on my 2015 Dodge Ram 2500 pickup. The truck only has 40,000 miles. First noticed the problem as I was going up hill on an exit ramp off the highway. The ABS/traction control started coming on occasionally at first for no apparent reason. I had my mechanic put the truck on his scanner to see if a code popped up. Nothing showed up as being wrong. Replaced the back tires on the truck and that didn't help. Took it to the dealer and they couldn't get a code to show up either. Chrysler had a service bulletin and the dealer re-programmed the computer on the truck. That didn't help. They finally diagnosed the problem as the outer tie rod being worn out causing the angle sensor and ABS to engage. I ended up paying $1,879.19 to get it fixed. The dealer admitted that there had been a recall with the drag link but refused to cover the repairs under the recall. I have never had a vehicle where the tie rods wore out after 40,000 miles. My understanding (even though I am not a mechanic) is that the drag link/suspension on Ram trucks is notorious for being a problem. I felt that Chrysler should have covered this since they knew about the problem with the drag links.
Nothing has happened so far. Steering wheel switches for electronic display quit working. Air bag indicator flashes some time. Radio controls intermittent. Cruise control sometimes works, sometimes doesn't I suspect defective clock spring in this vehicle. I see there is a recall for other Fiat Chrysler models but not this one. I think this one needs to be included as well.
- Vienna, GA, USA
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- Menifee, CA, USA