This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I recently received a letter in the mail from FCA US LLC, about an emissions recall (Emissions Recall VB6 or 67A) on this 2014 ram. The recall covered many emissions components including the diesel exhaust fluid components. The recall letter also said that if I had replaced or repaired any of these components in the past, I may be eligible for a reimbursement. I had previously had to replace my Diesel Exhaust Fluid Pump back in 2021 and turned in the receipt for the work, but the claim has been denied. I just wanted to reach out to see if there was anything that done to help possibly get the reimbursement.
Upon starting the trucks engine, putting the transmission in gear (either Reverse or Drive), at idle engine speed (approx 700-800 rpm) or very low (near idle speed) the trucks engine starts to surge from idle then drops down to 500 rpms with a voltage drop (5V) too. It will do this a couple of times and then the trucks engine dies (engine stops) while in gear and no codes are shown on the CEL or saved in the vehicle control module. When I put the transmission in Park, the trucks engine restarts without a problem. But when I go to Drive or Reverse gear it then will do it again. The truck sounds like the engine brake is being applied causing the engine to lug/bog down. The torque converter has been inspected and replaced. The fuel pump/lifter has been replaced. The batteries have been replaced. The fuel filters have been serviced; the crank case breather has been serviced. The emissions controls equipment (EGR valve) have been serviced/cleaned. Knowing that my trucks engine can cut out/die at anytime at low rpms, poses a safety hazard. Knowing that the truck can do this without a code being throw feels unsafe.
After the vehicle sits at night and then started in the morning the engine has a ticking sound. ( cold start ticking) Then when I was on the hiway the vehicles motor locked up.
RAM has Turbocharger/actuator high failure rate. I have had 2 turbo failures in under 80,000 miles. When I lost the turbo I loose the exhaust brakes. This is very dangerous when towing and coming down a mountain road. This could lead to vehicle damage and loss of life. IN FACT: RAM on the 2015 model year only, issued a warranty extension for Turbo failures. This is serious safety concern due to NO exhaust brakes or no acceleration when needed to avoid a collision.
There is a ticking noise from the 6.4L Hemi that is in this truck. I took it into the dealer and I was told that it was normal. Recently The ticking got so loud that it sounds like the lifters or a rod that will shoot through the engine compartment and injure or kill someone.
- Kearns, UT, USA
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on the 6.7L cummins diesel engines, as part of the cold start system, there is a bolt in the intake plenum that can come loose and eventually break off getting sucked into the #6 cylinder. when this happens, there will be catastrophic failure of the engine. This boltis barely visible looking from the top driver side of engine, a sure sign of this problem is the preheater wire connected to the intake plenum will seem loose and you can wiggle it. This is not repairable from the exterior of plenum and must be torn down for repair or replacement. If this problem is not noticed, eventual total failure of the diesel engine will happen, not maybe, but will potentially destroy the engine. numerous reports in the repair field have identified this problem and it needs to be addressed ASAP.... respectfully request that RAM/Cummins be contacted and at a minimum, a TSB be initiated so RAM owners can have this area inspected before total failure occurs
The heater in my pickup was not working correctly on the driver's side, so I took it into a shop to have the engine coolant flushed ($150). Within a few weeks, I had a check engine light appear and discovered the thermostat had failed ($350). I had this replaced. Still no heat. It was discovered that my heater core was plugged, could not be flushed, and the sediment from the coolant breaking down caused the failure in the thermostat, the heater core, and had plugged the EGR cooler ($3459 repair). Eide Chrysler informed me they had had a number of these issues occur this winter alone on Ram trucks from this vintage and mentioned Chrysler had changed coolant beginning with Ram model year 2013, and that said coolant was routinely failing between 60-100K miles. Chrysler stated they would not stand behind the repairs since the original warranty had expired. I am the original owner of this pickup, keep it in a heated garage, very seldom tow, and I follow the maintenance schedules. Chrysler's own maintenance schedule states the coolant should be flushed at the earlier of 10 years or 150,000 miles. This truck is 8 years old with 93,000 miles on it. This failure was caused by a systemic defect
While towing a moderately loaded trailer, the cooling fan on the engine turned on. It appears the fan shroud got sucked into the fan causing pieces of the shroud to get thrown into the radiator, which in turn destroyed the radiator and leaked all the coolant onto the ground. A quick google search shows this seems to be an extremely common issue with these trucks. It seems that the design of the shroud is poor and should be remedied by the manufacturer. With such a sudden failure this left me stranded just over the top of a hill in the middle of the road with no safe place to pull over, creating a serious hazard.
The engine has a exhaust leak at the exhaust manifold. After a few minutes the leak will stop. You shut off the truck even for a few minutes then start it again the leak comes back. It leaks exhaust into the cab when it is leaking. I took my truck to my local dealer they gave a estimate for repairs($610) the dealer tolled my this is a common problem. I call Chrysler customer center they tolled me that there is nothing they can do to help me. Can you please look into this thank you
The contact's parents owns a 2014 Ram 2500. The contact stated that while driving at various speeds, the vehicle stalled without warning. The contact stated that the vehicle was restarted and resumed normal operation. The contact had taken the vehicle to northwest Jeep Chrysler Dodge Ram (10600 sw canyon rd, beaverton, or 97005) on multiple occasions where the transmission mount and transmission were replaced. Despite the repairs, the failure persisted. The manufacturer was not notified of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 74,000.
The contact owns a 2014 Ram 2500. The contact stated that there was an abnormal diesel exhaust fumes inside the vehicle. The vehicle was taken to huntington beach Chrysler Dodge Jeep Ram located at 16701 beach blvd, huntington beach, ca 92647, eight times however, the mechanics were unable to duplicate the failure. The contact stated the technician replaced some exhaust vents behind the seats, the exhaust pipe underneath the cabin and also replaced clamps in the turbo engine. The contact stated that fumes were present in the vehicle only when the air conditioning or heating were activated. The manufacturer was made aware of the failure through arbitration when the contact requested a vehicle buy-back. The contact was informed that the vehicle was out of warranty. The failure recurred. The vehicle was not repaired. The failure mileage was approximately 4,000.
The contact owns a 2014 Ram 2500. The contact stated that while driving at approximately 40 mph, the check engine warning light illuminated. The vehicle was taken to efird Chrysler Jeep Dodge located at 1711 w lucas St, florence, SC 29501 where the contact was unaware if a diagnostic test was performed. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number. The approximate failure mileage was 176,000.
In the last month when I have driven my truck for any amount of time, I have heard my turbo making an odd noise that doesn't sound like my turbo typically sounds like so I posted it to a few forums I belong to pertaining to my make and model of truck. Well the response I'm getting from them is that it is the vgt turbo actuator failing. And upon doing research for this part failing in other people's cummins 6.7 engines, it's very common at or below 100K. If this part of the engine is this big of a fail point of the turbo it should be recalled and fixed so these turbos have a much longer life
The contact owns a 2014 Ram 2500. The contact stated while stopped, the low oil level warning light illuminated. The contact exited the vehicle and became aware of an oil leak underneath the vehicle. While inspecting under the hood, the contact noticed that the alternator wire was in contact with the oil filter which caused oil filter to melt and leak unto the ground. The contact performed the necessary repairs himself. A dealer was not contacted. The vehicle was not diagnosed. The manufacturer was notified of the failure. The approximate failure mileage was 139,600.
Started up my truck to go to town, engine came on about 5 min in the drive so I took it straight to O'reillys where they did the scan and the computer said misfire in cylinder 3. so we changed the spark plugs and took it back to reset the light, started it back up and light came on again with same explanation. So we parked the vehicle until we could find what was going on, talked to a mechanic and he said probably the cam/lifter problem, he looked at the vehicle seen I had a dropped valve seat(very odd for just starting up a vehicle) so we called Dodge and they insisted they had to diagnosis it so we paid a towing company to haul it to them. Dodge called me back and said dropped valve seat but also cam/lifters need replaced. I dont see how Dodge can just say it's on you to fix with this many vehicle owners all having the same problem. This is expensive fixes but not only that I have a truck with a loan payment that I cannot drive till it's fixed.
Right hand manifold leak. Unknown if cracked manifold or broken bolts. Vehicle only has 71,000 miles on it. From internet search, this seems like a common problem. This is a safety issue, as the state of Pennsylvania fails this during a vehicle safety inspection.
Trucks coolant overheated, lost steering/brakes while traveling on interstate highway. Trucks water pump bearing seized and broke the impeller shaft causing vehicles fluid to leak over the trucks engine. This resulted in a huge amount of stream /heat on the motor. Had to shut down the motor immediately. With no coolant in the engine and radiator had to be towed to a repair shop.
Push rods are defective in 2014 engine explained to me by master mechanic at Dodge Ram dealer [tim short Dodge ] push rods were made of a softer steal where by mushroom in shape over time causeing extreme damage to the rest of the enternal parts of this 10.000 dallar engine. Maintaining regular schuled maintinance makes no differance according to master mechanic these are defected push rods in this engine for that year model Dodge has since corrected the defected push rods in the later model trucks 2015 2016 ect. Dodge Ram should replace engine or at a minimum replace defective parts and labor
A D V E R T I S E M E N T S
- Collinsville, OK, USA