3.8

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
32,035 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ram 2500 wheels / hubs problems

wheels / hubs problem

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2013 Ram 2500 Owner Comments

problem #3

Feb 022017

2500

  • 37,000 miles

A D V E R T I S E M E N T S

While traveling on the interstate North of New York city, the truck began to shake violently after hitting a bump in the road. The road was dry, sunny conditions and moderate traffic traveling about 65mph. This was the second time it happened and the first after performing work about 2 thousand miles earlier. The work included, replace front brake pads, calipers and rotors after dealer discovered possible sticky not frozen left front caliper. Replacing left and right side upper and lower ball joints all found to be in tolerance but dealer convinced warranty company that they should be replaced. 4 wheel computer alignment. Front end appeared to be in near new condition as the original mileage was just over 30K. The truck had no signs or symptoms for out of balance wheels or tires, shocks, springs or steering stabilizer. There was never excessive play in the steering. The warranty covered approximately $1100 of the total that was over $2300. The condition reoccurred less than 2000 miles after the work was completed. This is indicative of a design flaw with the size of components used in the control arms. The control arms fail to stabilize the front end after hitting a bump on one side. The arms actually act as springs counteracting forces which cause the front axle to shake violently until vehicle speed drops to below 20 miles an hour as the energy dissipates. Chrysler, specifically the local dealers have suggested uneven tire pressures and everything else that was replaced earlier. This problem is inherent to this vehicle's design and the use of less than required size of components.

- Salem, MA, USA

problem #2

Nov 072016

2500

  • 33,875 miles
Driving on the MA route 128 S highway around 65-70 mph, I hit a pothole on the left side of the travel lane. The truck started to shake violently as described with a death wobble. The violent shaking did not stop after applying the brakes to slow through about 35-40 mph. It felt as if all 4 tires blew simultaneously. No obvious damage was observed once stopped. This truck has less than 33900 miles at the time of the incident. The steering feels otherwise tight and responsive, the tires and wheels are stock and are wearing evenly. This is a very dangerous condition that affects the safety of operator, occupants and other drivers near an uncontrollable vehicle. The internet sources are widely aware of the condition with no clear solution to the problem. Many people identify equipment including shocks, ball joints, steering boxes, tie rods and ends and steering dampers and unbalanced tires. Some consumers indicate that even with entire front ends being replaced the problem continued. This indicates a design problem to me.

- Salem, MA, USA

problem #1

Jan 042016

2500

  • 25,230 miles
My new Ram 2500 hd truck has "death wobble". when at highway speeds when you hit a bump in the road just right the front end violently shakes out of control until you almost come to a complete stop. It shakes so hard I can't believe you don't have to rebuild the front end every time it happens. It has been to the dealer 5 times to be repaired and the problem still persists. I was told by the new service manager at the dealership I purchased the truck from that the problem could not be 100% fixed and that it will always come back. And that I'm lucky that it has only happened a couple times a year. This has been a very dangerous, aggravating, waste of time dealing with such a dangerous issue they seem to not take very seriously. It has been happening since about March 2014 and the last time it happened was Jan 9th 2016.

- Golden, CO, USA

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