This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ram 2500. The contact stated that while driving at 35 mph, the vehicle was involved in a front end collision. In addition, the air bags did not deploy, the electrical system did not shut down, and the seat belts did not retract. Prior to the accident, the vehicle was serviced under NHTSA campaign number: 15V459000 (air bags). The vehicle was taken to the dealer however a determination had not been established whether the vehicle was destroyed or not. The manufacturer was notified of the failure. A police report was filed. There was one injury that required medical attention. The contact suffered from pain in the shoulder, knee, ankle, and neck. The failure mileage was 29,000.
Hit a deer and side curtain airbags deployed. After incident occurred seatbelt would not release, police had also attempted to release seatbelt but had to end up cutting the belt to get my husband out of the vehicle.
- Leander, TX, USA
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- Middletown, OH, USA