This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Took my vehicle in to a scheduled appointment on 3/12/2016 at 10 am. Went back to the dealer on 3/16/2016 at 11:30 am due to not getting any return phone calls from the messages I left and found that nothing had been done. These recalls could be dangerous but san antonio Chrysler Dodge does not think so.
The contact owns a 2013 Dodge Ram 2500. While driving 65 mph, the check engine and the def warning lights illuminated. The vehicle was taken to a dealer where it was diagnosed that there was contamination of the def. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 41,529.
The contact owns a 2013 Dodge Ram 2500. The contact received a notification of NHTSA campaign number: 14V635000 (engine, engine cooling, fuel system, diesel); however, the part needed was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2013 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 14V635000 (engine and engine cooling, fuel system, diesel) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2013 Ram 2500. While driving at 80 mph, an unknown warning light illuminated. The vehicle was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 14V635000 (engine and engine cooling, fuel system, diesel); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 18,000. MA 10/5
- Katy , TX, USA
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The contact owns a 2013 Dodge Ram 2500. The contact received notification of NHTSA campaign numbers: 14V635000 (engine and engine cooling, fuel system, diesel); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2013 Dodge Ram 2500. The contact received a recall notification for NHTSA campaign number: 14V635000 (engine and engine cooling, fuel system, diesel) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not informed of the issue. The contact had not experienced a failure.
The contact owns a 2013 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 14V635000 (engine and engine cooling, fuel system, diesel). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made of the issue. The contact had not experienced a failure.
The contact owns a 2013 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 14V635000 (engine and engine cooling, fuel system, diesel); however, the vehicle was unable to be serviced under the recall because the part needed was unavailable. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Vehicle exhibits an accelerator 'dead pedal' problem. When pulling out into traffic, or slowing then accelerating, if one lifts the throttle then reapplies the throttle quickly, the truck does not respond for several seconds. In heavy traffic, this can create (and has created) a potentially dangerous situation. This has been an ongoing problem that the dealer has been unable to resolve.
The contact owns a 2013 Dodge Ram 2500. The contact received a recall notification for NHTSA campaign number: 14V635000 (engine and engine cooling, fuel system, diesel) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2013 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 14V635000 (engine and engine cooling, fuel system, diesel); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
TL-the contact owns a 2013 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 14V635000 (engine and engine cooling, fuel system, diesel) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Djr
While driving I needed to merge into on coming traffic. As I accelerated I suddenly needed to let off he throttle due to conditions. When the throttle was reapplied I had a completely dead gas pedal that was not responsive. The truck remained unresponsive for a solid 2-3 seconds, then it slowly started to accelerate again. The truck never quit running and no dash lights indicated a problem during this incident. Over the last year of driving the truck it has done it numerous times and put me and my family in danger. I am also able to replicate this problem time & time again. I have been told by the dealer ship that its the nature of the beast. This seems to be a huge problem and is all over various Ram forums.
The contact owns a 2013 Dodge Ram 2500. The contact stated that the check engine light illuminated and fuel fumes emitted into the cabin. The fumes were extremely strong while idling and in cold climates. The dealer was unable to diagnose the failure. The manufacturer was made aware of the failure. The failure mileage was 8,000. Updated 02/02/15 updated 9/6/2017
There appears to be two possibly related issues with regard to the powertrain. The first issue is some sort of backlash in the drive train when accelerating to 30-35 mph and then letting off the gas. The system seems to shift gears before the torque converter unlocks. The second issue is that when accelerating from a stop there is a significant lag in response between the engine and the pedal both in accelerating and decelerating. This can cause an issue when pulling out into traffic. Both of these relate to the BCM and the electronic throttle control. Multiple visits to the dealership have not solved this issue.
When driving this vehicle there is a very strong smell of diesel in the cab and coming from the ventilation system when stopping. The fuming is very strong and extremely worrying. I have been sickened during these fuming events. The smell is not unlike charcoal lighter fluid vaporizing but not igniting. I believe that these fumes are deleterious to health and pose a serious danger to public safety. The common unqualified wisdom is that it is a 'regeneration process' taking place, but it does seem to be a dumping of raw fuel and this is vaporizing into the ventilation system, the only things that helps a little is to turn off the A/C off, and switch of the fresh air, use the recirculating air system, open windows. This is the only thing that can be done when you cannot stop the truck and get out for fresh air. My research found many reported cases of this. It seems to be a concern among many Dodge (Chrysler) Ram owners. The manufacturer will not admit there is an issue and the dealers hold fast that its not a problem and is 'normal'. whatever this is, it is not 'normal'. the suggestion of just using 'recirculated air' is a nonsense. This must not be allowed to go on, someone is going to get seriously injured, or themselves and someone else killed from this gassing issue. This issue should be subject to a redesign and a recall on these affected trucks. Irrespective of the processes taking place under the hood, higher egt's, regeneration mode etc. These processes should not affect the health and wellbeing of the vehicle operator. I am imploring the ODI to investigate these issues and reported cases, Dodge must respond to ODI and they must be made to resolve these issues to the satisfaction of the ODI and owners alike. Chrysler and the Dodge Ram marque are responsible and liable for their products and faulty engineering..
While driving my 2013 Ram 2500 crew cab 4X4 (VIN [xxx] ) I was on an onramp headed onto the highway and I tried to accelerate from roughly 10-15 mph to highway speed because of the short on ramp and heavy traffic. The truck refused to accelerate at even a moderate speed while the accelerator was fully depressed. I ended up having to pull over to the shoulder because I was not able to gain any speed due to what I believe was some kind of electronic program preventing acceleration. I tried to research online for some issues other people may have been reporting and found people referring to something called torque management being there problem. I want Ram to fix this issue because it is a true safety issue which prevent necessary acceleration in real world driving situations. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
During normal driving when turning or changing lanes and trying to accelerate rapidly to merge into moving traffic, the truck will stop responding via accelerator completely. The traction control is on, but not active during this effect. Basically anytime I accelerate rapidly from a stop the truck does not respond and leaves me dead in the water.
A D V E R T I S E M E N T S
- Cibolo, TX, USA