This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ram 2500. The contact stated that the vehicle had a rapid alternator failure due to diode thermal fatigue. In addition, the vehicle shut off due to an underhood electrical fire. A police report was not filed. The contact extinguished the fire. The vehicle was previously repaired per NHTSA campaign number: 16V739000 (electrical system) for the same failure. The dealer diagnosed that the alternator needed to be replaced. The vehicle was not repaired. The failure mileage was 80,000.
The contact owns a 2013 Ram 2500. While driving 35 mph, the alternator caught fire. The fire department was not called and no reports were filed. There were no injuries. The vehicle was towed to a dealer. The VIN was excluded from NHTSA campaign number: 16V739000 (electrical system). The manufacturer was notified of the failure. The failure mileage was 64,300.
Very common ignition issues! Ram ignitions with the key fob that you place in dash goes out causeing no starts. If you google 2013 Ram ignitions nothing but problems show up. This should be a recall and free of charge! need to go back to a actual key!
Wipers function when not turned on, lights flicker on & off when on high beam, high beams won't come on at all, traction control indicator goes on & off while driving, radio display will not turn on & we are unable to change radio stations, A/C will not blow at selected speed, turn signals are not functioning when turned on. All above while driving or idling, highway & city travels.
The contact owns a 2013 Ram 2500. While driving various speeds or while parked, the service tire pressure, SRS air bag, and low coolant warning lights illuminated. Also, the radio would turn on and off with the volume excessively loud. All the locks in the vehicle would lock and unlock periodically. The vehicle was taken to a dealer where it was diagnosed that the body control module needed to be replaced. The vehicle was repaired, but the remedy failed. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.
- Twain Harte, CA, USA
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The contact owns a 2013 Ram 2500. The contact stated that while driving at 35 mph, the vehicle was involved in a front end collision. In addition, the air bags did not deploy, the electrical system did not shut down, and the seat belts did not retract. Prior to the accident, the vehicle was serviced under NHTSA campaign number: 15V459000 (air bags). The vehicle was taken to the dealer however a determination had not been established whether the vehicle was destroyed or not. The manufacturer was notified of the failure. A police report was filed. There was one injury that required medical attention. The contact suffered from pain in the shoulder, knee, ankle, and neck. The failure mileage was 29,000.
Factory mounted electric brake controller does not put out enough voltage and current to safely stop a heavy trailer. This is a known problem and many owners are experiencing it.
The contact owns a 2013 Dodge Ram 2500. The contact stated that the air bag light remained illuminated. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was 65,000.
The contact owns a 2013 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 14V635000 (fuel/propulsion system), however the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
On September 1,2015 at 9:15 pm while driving back from nashville tn to pa. The engine light came on and I noticed the def gauge hadn't moved. So I pulled over to check things out and made it to a gas station and bought some def and tryed to fill it up but the def tank seamed to be fill. I turned the truck on and off a few times to see if that would move the gauge and reset the engine light but it didn't. the engine light stayed on most of the trip back. The next mourning on Sept 2, 2015 I took the truck back to dealer and show them the pictures and explained what had happened. They said to bring it back on the following Tuesday and they would look at it again. I dropped the truck back off at napleton at 9:00 am on Tuesday September 8, 2015.I am waiting to hear back.
On 02/19/2015 service light kept coming on another problem at same time was the def sensor concerning the additive that you have to add to mix with the diesel for government emissions. They had to order part and I had to come back at another time.
On 05/26/2015 service light kept coming on took truck in they ran test had to order part. Had to go back in they replaced sensor-nitrogen oxide. During this visit and other visits molding kept coming apart from vehicle.
On 02/19/2015 service light kept coming on they ran test on truck and had to order part. Had to go back on March 11, 2015 mileage now was 6513 they replaced coolant bottle and coolant and purge air from system.
On 02/19/2015 service light kept coming on they ran test and ordered part had to come back in on March 11, 2015 they replaced coolant bottle and coolant and purge air from system.
Recall: P65/NHTSA 14V-635 : diesel fuel heater electrical connector: Received first recall in December, 2014. Took truck to dealer (haddad Dodge, bakersfield, ca) and was told that they did not have the parts and would call when parts were available. As of 5-12-15, no call and no repair. Received another recall notice in mail 5-10-15 for same safety issue. This is listed as an "important safety recall". if this is so important, then why has 5 months gone by with no parts and now a second notice sent. It would appear that Dodge corporate/dealers should be held accountable for getting the parts and making the repair. I consider 5+ months as an unreasonable amount of time. Otherwise, take the red label off the front of the notice and remove the word "important" from the label.
While driving the truck the main display shuts down, all the warning lights start flickering, engine starts to shut down, if you turn of truck computer will not let it start, stranded has don't this 5 times now and dealer doesn't know how to fix problem. Very dangerous I was hauling by 5-wheel from trip could have been an major accident, no lights at night suddenly, no control.
Calibration issue with def on def tank. Currently drive vehicle since new with a programmer by my side due to vehicle being a piece of [xxx]. corporate greed!!!! 30 years in automotive and now going to Toyota ha!! [xxx] need to get your [xxx] together. 53,000 dollar truck is a piece of [xxx] and you dumb [xxx] cant even tell the customers that you screwed up and have a fix. To [xxx] with american made iron. And all the [xxx] that say they stand behind their product. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Blue tooth phone system failed. Radio was replaced. Sirius radio signal drops out, shows :acquiring signal:. will play then do it again. Dealer, bryant Chrysler is trying to contact Chrysler for a fix. Chrysler isn't responding.
A D V E R T I S E M E N T S
- Middletown, DE, USA