This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
DTC C0020-01 appeared after hitting a speed bump along with service TCS and ABS system. This message is displayed sometimes at random but mostly during common bumps in the road. Any wheel spin during wet weather also creates the message. Contacted the local Chrysler deal and was informed this was common and to report it. I have yet to spend money to fix the issue since finding that the wrong part is often replaced and I am no longer under warranty.
The contact owns a 2013 Ram 2500. The contact stated while driving 65 mph, the brake pedal was depressed however, failed to stop the vehicle. The contact engaged the parking brakes to stop the vehicle. The contact diagnosed the failure as an inner plastic liner tube in hose coming from the steering wheel pump that jammed the power screw valve. The contact repaired the failure himself. The contact stated that he left messages for a local Ram dealer however, there was no response. The manufacturer was not informed of the failure. The failure mileage was 71,584.
The E-brake keeps losing it adjustment and will not hold the truck when parked. It has a 6 speed manual transmission when driving will pot out of gear on rough roads and at time will not shift into reverse. I hand to Dodge several times on this issue to no avail.
I was traveling along I-25 about 75-80 mph when the steering got extremely tight so I started to slow down and when I did so I found out there was little to no brakes. Once I coasted to the edge of the interstate the truck started to overheat really fast so I shut it off. I opened the hood and examined the motor and found that the water pump shaft had snapped off because the water pump failed. When it happened my truck lost everything that is turned off of the serpintine belt which includes power steering pump all hydraulic system for my master cylinder and cooling system. There was no warning that the pump was going to fail and at 75 mph it was amazing that nothing catastrophic happened with no steering or brakes. I have researched and found there is a recall for the water pump on my truck but it doesnt mention anything about it failing like mine did with 40,000 miles on it.
Rear axle tube seals fail prematurely, rendering brakes on affected side(s) ineffective due to lubrication saturation of brake disc and pads. There have been multiple (premature) failures of these seals on late model Ram trucks, some as early as 12000 miles.
- Florence, AZ, USA
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Took my vehicle in to a scheduled appointment on 3/12/2016 at 10 am. Went back to the dealer on 3/16/2016 at 11:30 am due to not getting any return phone calls from the messages I left and found that nothing had been done. These recalls could be dangerous but san antonio Chrysler Dodge does not think so.
Factory mounted electric brake controller does not put out enough voltage and current to safely stop a heavy trailer. This is a known problem and many owners are experiencing it.
1)truck pulls to the right since day of purchase. Have had truck to multiple alignment specialists including dealerships and findings are that the front left caster is out of Chrysler specs. And is nonadjustable due to solid front axle(4X4) I have been pulled over twice for swerving by law enforcement. Given a 3 second count and the truck will be in the next rt lane on a road with little or no crown.. I feel I am going to hit an cyclist or pedestrian on the side of the road. 2) the exhaust brake will engage when not activated by control button intermittently. I can accelerate to 65mph and as soon as I let off accelerator exhaust brake will fully engage and if in wet, snow or icy conditions will cause truck to lose control especially if towing a trailer. (jack knife) per owners manual! I have proven this to Dodge and have video proof also. I have had multiple attempts by Dodge to repair. With no success. 3) safety recall P65 diesel heater overheating causing an engine fire was issued at least 5 months ago with no permanent fix at this current date. I wont even drive this truck anymore due to all the safety issues. I purchased this truck to tow an travel trailer with my family but do not want to put their lives in jeopardy.
A D V E R T I S E M E N T S
- Franklin, TN, USA