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Ram Recall R36: Inadvertent Driver Air Bag Deployment
2012 Ram 2500
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Air Bags — Frontal
- Summary
- Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
- Actions
- Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
- Documents (22)
- Remedy Instructions and TSB - Revised September 2015
- ISSUED Owner Notification Letter(Part 577)
- Communications Cover Letter
- ISSUED Owner Notification Letter(Part 577)
- Manufacturer Notices(to Dealers,etc) - R36 – 2012-14 DS/D2/DD/DJ/DP/DX Steering Wheel Wire Harness
- Remedy Instructions and TSB - Revised September 2015
- Remedy Instructions and TSB - September 2015
- Remedy Instructions and TSB with Owner Notification Letter - September 2015
- Defect Notice 573 Report
- Chronology
- New Safety Recall Advanced Communication – R36072115
- Recall Acknowledgement
- Recall 573 Report-Amendment 3
- Recall Quarterly Report - 2015-Q3
- Recall Quarterly Report #4, 2016-2
- Renotification Notice
- Recall Quarterly Report - 2016-Q1
- Recall Quarterly Report - 2015-Q4
- ISSUED Renotification Notice
- Recall 573 Report-Amendment 2
- Recall Quarterly Report #5, 2016-3
- Recall Quarterly Report #6, 2016-4
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