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Ram Recall N49: Failure Of The Left Tie Rod Assembly
2012 Ram 2500
A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
Steering — Linkages — Tie Rod Assembly
- Summary
- Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break.
- Actions
- Chrysler notified owners on January 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary. On or about February 27, 2014, Chrysler ceased its recall remedy program due to parts quality concerns, and then re-initiated it on or about April 14, 2014. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N49.
- Documents (27)
- Recall Acknowledgement
- Manufacturer Notices(to Dealers,etc)
- Manufacturer Notices(to Dealers,etc)
- Quarterly Performance Report
- Manufacturer Notices(to Dealers,etc)
- Quarterly Performance Report
- Quarterly Performance Report
- Owner Notification Letter(Part 577)
- Recall Quarterly Report - 2014-Q4
- Manufacturer Notices(to Dealers,etc)
- Manufacturer Notices(to Dealers,etc)
- Manufacturer Notices(to Dealers,etc) - N08, N49 & R16 Recall Customer Handling Guidelines September 30, 2015
- Recall 573 Report-Amendment 1
- FCA/NHTSA Consent Agreement - Handling Customer Repurchase Inquiry for N08/N49/R16
- Recall Quarterly Report - 2015-Q1
- Remedy Instructions and TSB
- Remedy Instructions and TSB
- Remedy Instructions and TSB- December 2013
- Manufacturer Notices(to Dealers,etc)- New Safety Recall Advanced Communication – N49110813
- Manufacturer Notices(to Dealers,etc)- PART NUMBER CBUEN491AA STEERING LINKAGE PACKAGE, March 7, 2014
- Manufacturer Notices(to Dealers,etc) - N08, N49 & R16 Recall Customer Handling Guidelines November 18, 2015
- Remedy Instructions and TSB
- Defect Notice(Part 573) - Revised
- Defect Notice(Part 573) - Amended
- Manufacturer Notices(to Dealers,etc)
- Manufacturer Notices(to Dealers,etc)- Dealer Communication, April 8, 2014
- Other Recall Related Documents- Dealer Notification Email
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