This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Dodge Ram 2500. The contact stated that while the vehicle was on and in park, the undercarriage area of the cabin caught fire which causing the vehicle to become engulfed in flames. The contact did not disclose if a police report was filed or not or how the fire was extinguished. The vehicle was destroyed. The contact received NHTSA campaign id number: 14V635000 (engine and engine cooling, fuel system, diesel) after the failure was experienced. The manufacturer was not notified of the failure. The approximate failure mileage was 63,000.
This is a CNG truck with a 35 gal gasoline tank and two 9 gal CNG tanks --- the truck was purchased to save fuel money by using primarily CNG the truck computer program switches the CNG to use gasoline too often. We use 1/4 tank of gasoline every week -- the truck is a CNG vehicle not a gasoline truck -- the dealer says Ram is coming up with a new computer program the correct this although none of the dealers can tell us when.
- Mustang, OK, USA
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- Spiro, OK, USA