This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Ram 2500 6.7 diesel. Truck has a 1-3 second delay in acceleration when releasing the accelerator pedal, and then pressing it again. This is not related to turbo-lag like others may have assumed, but rather engine management. Example: If you are driving along in town at 30 mph, come to an intersection and start to make a left turn, then decide that oncoming traffic is too close so you back off the throttle, then change your mind again and step on it to make the turn, the engine simply does not respond. If it is any consolation, I know of many people with the same issues, with model years from 2010 to present, and all with the 6.7 cummins turbo diesel engine.
Prior to epa emissions recall I would achieve diesel fuel efficiencies as high as 21 mpg highway, pulling a 18 foot trailer at a 1 hour duration. The city mpg averaged to 13-15 mpg, since the emissions recall update made on this vehicle, mpg has averaged between 10-13 mpg on highway with no load/no trailer and averages between 9-11 mpg in city. These benchmarks have been consistently compared and road conditions have been same. To add to this issue, there has been a loss of power that has caused unexpected hesitation in a number of instances. Several times I was put in harms way as crossing city divided highway, crossing streets and/or dividing highways where that multi-directional traffic lights are not always present. To further explain, realizing the power pickup was not present and turbo did not seem to be 'spun up' even though acceleration was increased dramatically. Note, to help to possibly remediate these potential accident occurrences, I must power brake and increase engine RPM's to help bring the vehicle to a power level to reduce the risk of power latency. This sometimes helps but not always because power impotency seems to be unpredictable at times.
After receiving notification from Dodge that parts were available to correct the diesel fuel heater electrical connector (recall P65/NHTSA 14V-635) my Dodge dealer (rairdon Dodge, bellingham) told me the parts for the recall were on back order from Dodge. Subsequently the check engine light came on shortly thereafter and when diagnosed the problem was with the oxygen sensor system. Once again the dealer told me that the repair parts were on back order from Dodge and they would call when the parts arrived, this was close to a month ago and in the meantime the truck has been parked and not been used. I believe that this extended period waiting for back ordered parts is excessive and needs to be rectified, especially when Dodge indicated that the parts for the recall were available.
The contact owns a 2012 Dodge Ram 2500. After the vehicle was started in cold temperatures, it accelerated independently and without warning. The vehicle was taken to a dealer. The technician diagnosed that an unknown pump needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer, where the technician stated that the vehicle needed transmission fluid. The failure recurred. The manufacturer was notified of the failures. The failure mileage was 12,800.
The contact owns a 2012 Dodge Ram 2500. While driving approximately 30 mph, the vehicle jerked violently. The vehicle was attempting to drive in park and reverse at the same time. The failure recurred on multiple occasions. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The manufacturer was notified. The approximate failure mileage was 17,800.....updated 07/22/15 the consumer suspected that the failure may have been caused by the remote starting system. Updated 09/21/2015
- Kamiah, ID, USA
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I left the truck running, I walked about 20 feet away while doing some cleaning on my property and when I turned around I saw what looked like the ground on fire. It looked like fire dripping down from underneath the truck and in no time the truck burned to the ground. What do I need to do at this point" should I get an attorney"
The contact owns a 2012 Dodge Ram 2500. The contact stated that while accelerating at 50 mph, the vehicle stalled without warning. The vehicle was able to restart. The vehicle was towed to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired but the failure recurred on multiple occasions. The manufacturer was notified of the failure. The approximate failure mileage was 1,500.
The contact owns a 2012 Dodge Ram 2500. The contact stated when vehicle was placed in gear when the transmission seized without warning. The vehicle started to jump forward and the faillure was recurring over a period of three months. The vehicle was taken to the dealer who could not duplicate the problem. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 10,000.
While driving on the highway traffic ahead was coming to a stop because of a truck making a left hand turn I applied the brakes and the engine continued to stay at the same speed.I avoided an accident by shifting into neutral and noticed that the engine was running at 1,800 RPM.I then put the truck into drive with the brakes applied and it started to downshift the transmission very hard. This occurred several other times as I drove home. I took the truck to the dealer the next morning and had it serviced for a recall and the problem of a stuck throttle which I thought to be the problem.I was called back to pick up the truck on 1/10/2014 and immediately had the same problem later that day. I took the trick back to the dealer on 1/13/2014 and have yet to receive an answer to the problem only that they can not find a problem with it. This concerns me very much as this condition could and will in the future cause an accident, injury or death should it occur again.
I have a 2012 Ram 2500 heavy duty and my left front axle seal started leaking. The dealer fixed it. Now 11 month latter it leaked again. They replaced it as warranty. Now one week latter started leaking again. Dealer still does not know what is going on.
The contact owns a 2012 Dodge Ram 2500. The contact stated that he was unable to engage the vehicle into lock mode. The vehicle was taken to a dealer for diagnosis and the contact was informed that the locker gear kit, actuator and a carrier would need to be replaced. The vehicle was repaired. The failure mileage was 12,000 and the current mileage was 17,000....updated 06-19-13 the consumer stated the ring and pinion were not replaced, as the parts were on back order. Updated 06/27/13
Correction of speed to entry made this date for VIN#[xxx] is 45 mph. Failure mileage is at 300 miles. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Peoria, AZ, USA