This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On Thursday [XXX] I was driving my new 1500 Big horn ram truck. I only had it for 6 days at that point. I started noticing a noise coming from inside the dashboard and the check engine light came on. I kept driving as usual because i figured the light would go off. All of a sudden a big metal ring the size of my palm fell on my shoe and all the warning lights came on the dash ( the brake failure light, adaptive cruise control unavailable light, parking sensor failure light, check engine light, traction control malfunction light, brake system light, abs failure light). When i tried to brake, the brakes went all the way down and felt very spongy. I had to pump the brakes just so it would stop. So I pulled over into a parking spot turned off the truck and started it back up. The truck started up, but all the lights were still on. I tried to shift into drive but it wouldn't go in gear. I think is because the brake weren't going far enough to push whatever sensor allows the shifter to shift. I tried pumping the brakes and shifting and it worked. So i drove the truck home very carefully and parked it in my driveway. The next morning I called my sales man and left him a msg. He called me later that evening and asked me to bring it in on Monday morning. I did not use the truck during the weekend because it felt very unsafe to drive. On Monday morning i drove it to the dealership and left it there. They did give me a loaner vehicle. 2 days later I got a call from Dave the service manager and he let me know that the ring that fell on my foot holds a brake pedal in place and that they were going to replace the entire brake pedal assembly, the abs module, the brake booster and some ecm (i didn't understand which one). This truck has been unusable now for 7 days and I've only owned it for 13 days. It's been in the shop for 5 days now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving on a clear road my Automatic Emergency Braking System applied my brakes and attempted to stop my vehicle. The brakes released and allowed me to continue. The road surface was clear. There were no other vehicle in sight in front of me or behind me. No animals were in the area. There was nothing to trigger this activation. I'm returning the vehicle today for the repair.
Possible brake caliper, power steering, belt or other issue. Noise was produced when salesperson was in the vehicle. Scheduled maintenance to diagnose the issue. No warnings before or after and issue is persistent since truck was driven off the lot the first time. Under coasting conditions, truck emits a single or back to back squeaking noise from the passenger front wheel area and also feels like a slight pull from the same area when noise is heard.
- Omaha, NE, USA
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- Georgetown , SC, USA