The contact owns a 2022 Ram 1500. The contact stated that the defroster system failed to operate as needed. Due to the failure, visibility was difficult while driving in cold weather. The vehicle was taken to a dealer and the defroster system was repaired; however, the failure persisted. The contact also stated that the windshield was replaced on three separate occasions by an independent mechanic, but the failure persisted. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100.

- Columbia, CA, USA

The contact owns a 2022 Ram 1500. The contact stated while driving at an undisclosed speed, the windows in the vehicle started to become foggy; severely reducing driver visibility. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to diagnose a failure. The vehicle was not repaired. The vehicle was taken back to the dealer, who then advised the contact that a failure did not exist. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 80,000.

- Jesup, GA, USA

The contact owns a 2022 Ram 1500. The contact stated that while driving or while the vehicle was idling, the inner and outer parts of the windshield and windows became foggy, impairing the visibility of the driver. The contact stated that the windshield defroster was engaged but failed to clear the windows and the windshield. The contact stated that the failure reoccurred several times and caused his wife to pull to the side of the road. The contact stated that the inner and outer parts of the windshield and windows was foggy independent of the temperature inside and outside of the vehicle. The contact stated that upon investigating the failure online, he became aware of NHTSA Campaign Number: 21V871000 (Visibility) however, the VIN was not included. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the dealer for a diagnostic test. The contact stated that he believed that the dealer could not duplicate the failure as the recall remedy consisted of repurchasing the affected vehicles. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 1,000.

- Eustace, TX, USA