This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On the morning of 10/31/2023 I was on my way to work. I had the cruise set at 75 MPH, and I heard what sounded like an explosion/ loud bang. The truck immediately veered off to the left, hit a drainage culvert, and went airborne. With the front tire folded in, no steering was available to use. Upon inspection, while at the tow yard, the lower control arm snapped in half, as well as the CV joint (half shaft), so this was obviously the cause of the loud explosion/ bang sound that I heard. This lower control arm is made of aluminum, not steel. I could have been killed if I would have hit the culvert more square, as the truck missed the steel barrier cable posts by only a few feet, which was evident upon re-visiting the accident site two days later... the truck narrowly avoided being impaled by the barrier posts. It us unknown weather the police or insurance company inspected the vehicle when the body shop performed the repair assessment. There was no warning, just a catastrophic failure of the lower control arm.
The vehicle-??s wheel, brake, suspension, and electrical systems have all failed since June 2022. The wheel and suspension systems have been attempted to be repaired multiple times by two different Chrysler Dodge dealerships. To no avail, no resolve. In fact while I was driving the highway after picking up the vehicle this last time, the tailgate opened and triggered the backup camera emergency brakes. We stopped instantly in the middle of the highway. We didn-??t hear or know about a recall until three weeks later when we got a letter in the mail. The dealer we purchased the vehicle from did not reach out. All of the problems associated with the truck have been acknowledged by the dealer, second opinion dealership, and Chrysler. The vehicle is a lemon.
I started my truck to go to work and 3 warning came on, the abs system, the traction control service, and 4x4 disengaged. This vehicle has 16,100 miles on it. I tried to drive it to the dealership for repair and the rear tires are locked up.
I have a noise in the rear of vehicle when i hit a bump, I have a severe sway in the rear end towing anything. I have had m camper for over ten years, towed it with several vehicles. never have i had a sway towing m camper. with this truck I cant exceed 55mph or the camper is all over the road. the slightest wind will push the rear of truck so bad that it pushes me off the side or over the center line. it is very nerve racking and dangerous. i have an appointment at the dealer next week. but have read online where others are having the same problem and the dealer ships can't find anything wrong.
- Elyria, OH, USA
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- Yukon, OK, USA