This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving at low speeds, truck shuts off and emergency brake is applied. This has happened when pulling out into traffic. The truck just turns off. I have to disengage the emergency brake and then the truck will restart. The only light that comes on is the emergency brake light. This has happened multiple times over past few weeks.
Vehicle was taken to dealer to inspect for possible water intrusion into the cab from the rear window frame/seal. Dealer confirmed leak in the upper Corner and asked for Ram to approve to replace. Ram denied stating the initial glass warranty is only 12 months. This isn't a Glass issue as these trucks are prone to rear window leaks due to faulty seal/sealant and windo Frame cracks. 2022 ram 1500 woth.under 26000 miles.
My husbands and my life were put in danger by the motor not being bolted correctly to the frame of the truck, only 2 bolts were holding it and it could have fallen out, the tire having a screw in it on the inside of the side wall of tire, radiator not bolted correctly to the truck and could have fallen out, Freon and antifreeze leaks into the cabin after we picked up the truck, transmission not being bolted in correctly and wire harness hanging loose, clamps not being tightened, fluid missing from radiator, clips not connected, bolts broken off into the motor, bolts stripped and not secure, brake and transmission fluid leaks when they told us too pick up after repairs were made at Mt. Ephraim Dodge dealership in NJ. The truck is at the dealership where we purchased it on [XXX] and has been there since [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving vehicle has stalled on multiple occasions While at a stop sign or stop red light it has stalled as it seems to Try to shut down the engine then stalls I would classify this as an extreme hazard especially while driving at highway speeds All functions shut off including power steering brakes ( until air exhausts) I would suggest the nhtsa take a serious look at this The writer is a former fdny chief and current presidential appointment to the DOJ Medal of Valor Board Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I brought a brand new vehicle from thunder chrysler dodge Jeep ram in bartow, FL in July 2022. I took it back to the dealer to be seen as it was making a weird noise and sounded off the beginning of 2024. They looked at the vehicle as it was under warranty and I picked up the vehicle several days later. Only to then realize the vehicle was doing the same thing. Took it back to the dealer, they claim they repaired it again and I drove it off the lot and realized immediately it still wasn-??t fixed. This goes on now 3-4 different times. The dealer states they have never had this happen before and cannot direct me on who to contact regarding my vehicle being repaired or bought back etc. they sold me a lemon vehicle and I want to be fully compensated for this.
- Polk City, FL, USA
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Navigation not working. I am fear of my life because I use I could died. I been trying Dodge ram an Uconnect to fix this problem for almost a year an tell me the part on order with no time frame to fix it.
On three (3) separate occasions I was making a turn when the engine just shut down and turned to the off position. Two occasions were on to a busy road-??where fortunately no cars were coming at the time or I could have been seriously injured.
The vehicle is equipped with an Auto Start/stop that turns the vehicle off when in the Drive position if the vehicle is sitting still for a period of time. This kicks on at every stoplight and every time the vehicle is sitting still with my foot on the break for longer than about 10 seconds. The vehicle will turn off but will not restart. It will try until the battery is drained to the point the low battery indicator comes on. In the instance that the vehicle does start it chugs along for 15-20 feet and then dies again. This has pushed me into the middle of intersections and then died. It has done it to me while making a left hand turn which puts me directly into oncoming traffic. It has done this while emergency vehicles are behind me and prevents me from getting out of the way. It has done it to me while merging onto the highway. I have had the vehicle in the shop 4 times in the last month and a half and even after the issue is -??corrected-?? it malfunctions again. The Star Engineers from Chrysler have had the vehicle under diagnostics for over a month and still can-??t pinpoint the problem. The dealership has informed me the issue is not fixable, and Ram has told me that they are not taking ownership of the problem and that I should be patient for it to be fixed. We will now be escalating this to a legal issue. I-??d like it noted that I have multiple videos of the vehicle malfunctioning and how it locks the truck up.
Multiple lights going off all at once, including ABS, four-wheel-drive, towing, Lane assist, collision, etc. I have had this vehicle to the local dealer for this same complaint, and nothing was found, condition resolved itself. It has returned just a few months later. During this episode, the speedometer and tachometer do not work, nor do turn signals.
Unknown to me what the issue is but here is my best assessment of the incidents that have occurred. While driving today, the vehicle suddenly stopped accelerating as if I had suddenly put the truck into park, but I was still on drive. The vehicle screen indicated to me that I had to press the brakes and press the push start to start the vehicle again, but I never turned the vehicle off on my own in the first place. I was stopped in the middle of the lane and had to put my hazards on to try and figure out what was happening. I switched the gear into park and pressed my brakes to press the push start to start the truck back up again and everything was fine. There was another incident with this vehicle that happened probably close to a year ago where I was driving on the freeway and suddenly the vehicle would no longer accelerate and started to slowly decrease in speed and thankfully, I was able to move over 3 lanes and stop the vehicle on the shoulder. I turned off the engine and push started the car again and everything was fine. Both times, I could have easily been hit by another vehicle. There were no warnings beforehand when either of these incidents happened and the truck has never been inspected for these issues.
While driving down a straight road going approximately 20 mph my truck pulled me hard to the left and I was unable to control it. The assembly for my front left wheel completely came apart, and my truck was stranded in the middle of the road, without me being able to move it forward or backwards. The dealer stated that the ball joints to the upper and lower control arms both popped out at the same time. The dealer stated that they were unsure why this happened, and that there was no damage or wear to the ball joints. Upon doing my own research, I was able to find an online thread with many other consumers who had the same exact problem as me. Many people stated that it is an issue with the stock upper and lower control arms, and that because of how the truck sits, it puts the ball joints at their limits Increasing the chances of them popping out. Now, my truck is sitting at the dealership with no estimated time of repair due to them being unable to get any parts. My fear is that my safety would have been impacted if this happened at a higher rate of speed on a busier road, such as a highway. There were no warnings or indications that anything was wrong with my truck, and it was driving completely normal up until the incident. I also fear of this happening again since they are replacing the damage parts with stock parts, as well as me being unsure, if this will happen to the other side of my vehicle as well.
I purchased this vehicle on May 4, 2023. On 8/5/23, the vehicle did an over the air software upgrade to T25.48. After it did the upgrade a few of my safety features were erased/eliminated. The side cameras stop working. I brought the truck to Stewart Dodge Dealership in Colma Ca. on 8/7/23 so they can reflash the system. The mechanic said that my truck wouldn-??t accept the reflash. It appears my system got corrupted from the software upgrade. After the reflash, my hands free text messages thru the radio stopped working. The mechanic told me that there is a TSB case # S238A000041 about a potential problem after doing this software upgrade. Since then, a Dodge Customer Service representative contacted me, Beth J. and told me that I have a Star case # now. My Star Case # is [XXXXXX] In my opinion, this software upgrade made my truck a safety hazard to me and the public. Stewart Dodge Dealership is saying I have to wait for any repairs since a software enhancement is expected in the 4th quarter 2023. They will not change the radio or throw parts at it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The back up camera is not working, there is only a blue screen when I put my truck in reverse. The error message says camera system unavailable. Took it to the dealership to get it fixed and they had it for a week and did not give me a loaner I had to pay for a rental car out of pocket I am severely irritated with my local Chrysler Jeep Dodge ram service center they are not catering to me as a customer and it's really ridiculous because we're talking about a safety issue if I can't use my backup camera to hook up my trailer for work.
After a cold start, I drove 0.5 miles to an intersection. The engine stalled, the vehicle applied the electric parking brake, and would not move. The dash indicated a shift to park was required. The shift was completed and the vehicle was restarted, but in an unsafe state. The hybrid starter/generator was not charging the battery, and service was required. I have had this truck to the dealer several times for this safety problem but they can't duplicate or fix it. I believe it is the same as 23V-265, but they have not included 2022 models.
I bought the truck December 2021 but my truck is 2022 ram 1500, couple month after bought it, when I'm drive the truck in the middle of intersection my truck turn off (stall ) next day i brought to dealer ship to inspect but they couldn't find anything wrong, and today Aug 5 2023 its happen again when I'm about to crossing the road the truck just stop (stall). And it's all recorded on my dash cam and I call the dealer and they said to bring my truck on Monday Aug 7 2023
Multiple instances where vehicle shuts down, immediately stopping/slowing the vehicle. This has occurred while vehicle is in motion, also in stop and go traffic. Engine will shut off immediately and throw multiple check engine/system warnings, including "Service ABS, Service Stability/Traction Control, Service Airbags. Had service appointment with dealer, but was vehicle was released with dealer stating they could not reproduce instance. Within a week, the vehicle shut down in traffic and had to be towed back to the dealer. Pictures were taken of the dash code and provided to the dealer. After a second week, the dealer response was they could not duplicate the problem.
Two issues, both 12" radio/infotainment issues. 1) Radio will often, and without warning get, for lack of a better term, corrupted, the entire system freezes, no screen control and makes a loud static esc noise.. The only way to fix the issue is to power cycle the radio either by holding the power button and scan button down for 15 or so seconds, or turning off the truck and cycling the power to the radio by opening then closing and opening the door again.. Neither are easy to do when traveling at highways speeds. 2) Infotainment screen will turn off, loosing all controls to cabin features and controls. Radio still works, but no screen is available for controls. ( the screen on/off button DOES NOT turn or reset the screen when this happens) The only way to get the screen back on is to power cycle the truck--- turning off the truck, opening, closing and opening the door again. again, not an easy feat when at highway speeds.
April 8th, 2022, we began having concerns with the safety of the vehicle when the vehicle would not turn off after pressing the off button. The speakers were intermittently working (specific zones not working and eventually all sound lost), no back up alert sounds when vehicle in reverse. After multiple attempts, the vehicle turned off. The next day we started the vehicle and it seemed as though everything had -??reset-?? itself. On 4/13/23 the standing issues mentioned above continued to occur. We brought the vehicle back into Chrysler Dodge Jeep Ram of Brooksville. The Body Control Module was replaced at that time. We picked up the vehicle on 4/25/23. After leaving the dealership, approximately 3 miles down the road, the radio and speakers began to malfunction, and the back-up sensor was not alarming nor producing any sound. The dealership was immediately contacted, and we were told to bring the vehicle back to be serviced once business hours resumed (it was 5:30pm when we picked the vehicle up). Videos were taken to corroborate malfunctions and provided to dealership. 4/26/23 - While driving 45 mph. the emergency brake engaged, bringing the vehicle to a screeching halt. On 5/10/23, while driving at 55mph, the vehicle lost all power The sound system/speakers lost all functionality as well. Videos were taken to corroborate malfunctions and provided to dealership.
My 2022 Ram-1500 V6 Etorque truck has stalled 5 different times. Each time it happened after I had been driving 10 minutes or up to 1hr. Each time I was stopped at an intersection or in stop and go traffic. Twice I was able to restart it in less than 1 min. One time was a few minutes. The other two times it would not restart after several minutes. The Sales person suggested I get out of the truck then lock it and unlock it. After 5 to 15 minutes I was able to restart it. In both cases I had to exit the truck in traffic to lock and unlock it. In all 5 cases I was in traffic when this happened. This problem first occurred a few weeks (480 miles) after I bought the truck. The truck is now into a dealer service shop for a second time for this problem. So far they have not been able to diagnose the problem.
A D V E R T I S E M E N T S
- Powhatan, VA, USA