This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have made a prior complaint about the same issue when I had the truck for only a day and 111 miles on it that the entire truck lost power as I was making a left hand turn. It has again happened that the entire truck lost power as I was driving. I now have 15,039 miles on it. I was driving stop and go leading up to a stop sign when the truck stalled and lost power and turned on the emergency brake. I was able to finally get it back running. It has been an issue for a while where you can almost feel like the truck is about to stall but it eventually kicks back in. This time however it did not.
When coming to a stop light, the vehicle stalled and shut off without warning. I had to shift to park, apply the brake and press the emergency brake button to get the vehicle to start. This has occurred twice since buying the vehicle in March 2024.
After driving in a snow storm twice in the same day and one time in the winter of 2023 I was unable to put my truck into park. Each of the three time it occurred the gear indicator would flash and a message appeared to set parking brake to prevent rolling. While this was occurring I could not turn the truck off or put it into park as it would only go into accessory mode and see the parking brake. I contacted my local deal who was able to look at the truck that day. They advised there was to much snow and ice built up around a knuckle on the transmission that didn-??t allow the truck to go into park and on this particular day the dealership received 30 calls on this issue including the service departments shop Forman. I was told not to drive my 4x4 off road package truck in the snow and to park in a heated garage. I contacted Ram customer care who admitted it was a know issue and a design flaw. Ram customer service also advised to not drive in snow and to park in a heated garage. Living in WI that is not a feasible option. This put myself and others in danger as I was not able to physically put my 2022 Ram into park and could have injured myself or others as the truck would not go into park gear. There was no warning this was happening until I attempted to put truck into park. I do have a video I recorded as it was occurring that I can provide to you.
Engine has stalled and shut off on multiple occasions, once on the on ramp to a highway this posing extremely dangerous scenario. Dealership has been unable to determine the cause or replicate the issue
- Dallas, TX, USA
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The contact owns a 2022 Ram 1500. The contact stated that while driving at various speeds, the vehicle would shut off as a battery warning light would flash on the instrument panel. The vehicle was taken to an independent mechanic where they discovered the issue was related to the torque located inside the motor. The contact was informed that the part to repair the defect was not available. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 200.
The contact owns a 2022 Ram 1500. The contact stated that while the vehicle was parked, and the parking brake was activated, the vehicle began to roll forward. The contact stated that the failure had occurred on several occasions. The contact stated that on one occasion, the vehicle erroneously rolled into a tree causing damaged to the exterior body. On multiple occasions when the failure occurred the contact and the husband were nearly struck by the vehicle. The failure was intermittent and had occurred while the vehicle was turned on and while the vehicle was turn off. After taking the vehicle to the local dealer, no cause for the failure found. The dealer performed a transmission software update to resolve the failure, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 11,000.
Persistent codes not considered ESP not functioning properly or appearing I display Headunit notifications not storing for vehicle trip or information Engine ticking under 2000 miles No recall work done or reported by showroom company ( failure to register in USA) Surging acceleration No stop start function (standard) Mis information on cluster Water seeping between rubber mold and window Lightning bolt on dash Drive train issue (control module issue appeared 800 miles disregarded) 48 volt system worked on prior to purchase (recorded but undocumented by dealership confirmed by employee) Possibly ground disconnect from 48 system Control bus failure Floating high rev no shift Steering column never done recall work (Built in Michigan)
The high pressure fuel pump failed while traveling at approximately 45 mph in the left lane on a public highway in snowy conditions. The truck lost all mechanical power and would not start upon multiple attempts. There were other motorists on the road who could have been endangered if I was not able to safely maneuver the truck to the shoulder. The truck was towed to Ken Garff Chrysler Jeep Dodge Ram in West Valley, UT where the service department confirmed that the high pressure fuel pump failed. The manufacturer "prioritized" ordering replacement parts, but is unable to provide an estimated time of arrival for several components necessary to complete the repair. No symptoms, warning lamps, or other indicators were evident prior to the mechanical failure. The fuel tank was 3/4 full with diesel fuel purchased in Utah (where the incident occurred), DEF was full, and the truck had routine scheduled service a week prior performed by a Ram dealership in Canoga Park, CA.
The contact owns a 2022 RAM 1500. The contact stated that while driving at 2 MPH into his driveway, the vehicle suddenly accelerated, coming to a complete stop after colliding into the contact's home. The air bags did not deploy. A police report was not filed. The contact sustained a minor injury but did not seek treatment. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 50,000.
The vehicle has a constant vibration. It was returned to the dealer with 312 miles. I have copies of each trip to the dealer. The drive shaft showed not aligned properly, the brakes shudder under deceleration, noise was found in the motor mounts. It vibrates at all speeds but at 65 mph there is a roaring sound inside the cab with enough vibration on the steering wheel to put your hand to sleep. I'm not sure if something is going to completely seperate from the drive train, if the brakes are going to fail or motor will seperate from the motor mounts. I've been in the tire and wheel business for 41 years and there is something going on. If there's a vibration at all speeds, something is wrong. The problem has been confirmed by the dealer where I purchased the vehicle and by the area tech advisor who told me on or about September 9th 2023, he knows what's wrong and it can not be fixed. It appears to me that fca is waiting for something to fail before they will fix this problem. I have filed a "lemon law" suit against fca in the state of Texas.
At random times the truck when coming to a stop under 10 mph will stall and shut itself off and engage the emergency brake. It shifts itself into park and to start again you have to push on brake, release emergency brake, press ignition switch and put car back into drive. This happens sometimes multiple times a day or once every couple days, whenever it happens we nearly get rear ended because it stops the truck so suddenly. The truck also has engaged the emergency brake at 60 mph, jolted the vehicle and we had to coast to the side of the road. At this time it did not stop the truck instantly and thank God no one was right behind us. We have taken it in twice already to get it fixed and we were told they couldn-??t replicate the problem along with they updated the computer so we wouldn-??t have any further problems yet we still are. This truck is going to get either us hurt or someone else hurt and it-??s the only vehicle we have to use! I-??ve seen several other complaints online and whole heartedly believe this truck is a lemon with a big safety concern of creating an accident due to the sudden stall and shutdown of the truck at random times.
The contact owns a 2022 Ram 1500. The contact stated while driving approximately 5 MPH, the auto park features independently engaged. The contact stated that the feature would shift the vehicle to park (P), turn the vehicle off, and set the parking brake. The contact stated no warning light was illuminated. The contact stated that the vehicle could be restarted; however, the failure occurred at a traffic signal. The contact had taken the vehicle to a local dealer, where the failure could not be duplicated. The vehicle had not been repaired. The contact stated that the failure was intermittent, but it was a recurring failure. The manufacturer had been informed of the failure. The failure mileage was 12,525.
The drive train in my truck has multiple issues that have been going on since I bought the truck last December. The rear end has a clunk when making a yield type turn or when applying gas after coasting. This clunk is heard and felt from the driver seat. There is a delay when shifting into reverse from park which gives a clunk when it shifts into gear. The truck is jerky at slow speeds (25mph and below) or when coming to a stop. The throttle has a delay when starting off. You will push the gas to go and the transmission is not ready. It will finally decide to go and give you a strong jerk. Sometimes when coming to a stop there will be a clunk which feels as if you got hit from behind. The engine will shut off before the truck comes to a complete stop during a auto start/stop sequence. I have had the truck in for service twice and both times I was told that nothing is wrong.
My 2022 Ram 5.7 with etorque (25k miles) decided to park itself in the middle of a state Highway. I was coming to a stop at a light and heard some beeping noises from the truck, I looked down and it was trying to put the truck into park while my wheels were still turning. Once I was around 2-3 mph it jammed into park and applied the parking brake. I couldn-??t move the knob to drive, and my battery light lit up on the dash. I had to turn the truck off and back on again to get it out of park. The truck almost didn-??t seem to want to turn back on and when I put it in drive, the engine started sputtering and the battery light remained on. I gassed it and barely managed to make my turn without stalling into oncoming traffic because the engine kept acting like it was going to die. I stopped in a parking lot for a few minutes, kept the truck running and started back home. While the engine stopped sputtering it still didn-??t seem to drive quite right- the truck was surging a little when it shifted and it still had the battery light on. Once I got home (like a mile away) I turned it off and back on a few times with no further issues. Possibly unrelated but I have also been to 3 Ram dealers to try and fix my engine tapping/knocking noise (and sometimes rough idle - maybe lifter related). It-??s so loud I can hear knocking from inside my truck and from 15-20 feet away in a parking lot. All three dealers stated it was normal, which (obviously) it is not. I-??ve also had issues with electrical burning smells coming from my engine bay, as well as a leaky rear window (probably over the battery pack). Ram needs to acknowledge the safety issues and mechanical failures and fix them immediately before someone gets hurt, or worse. I have read dozens of reports from this site of trucks parking themselves in the middle of the road and so far nothing seems to be done about it. I have footage on my dash-cam, if they would like to reach out and see what exactly happened.
My vehicle is equipped with a dial for gear shifting. While stopped at a light I was adjusting the radio. As I took my foot off the brake but before I placed it on the accelerator I was also moving my hand from the radio controls back to the steering wheel. During the transition it brushed across the shifting dial causing the vehicle to shift from drive to reverse. I feel this could have caused an accident had I not realized what I had done and put my foot on the accelerator.
Transmission jumped out of gear while on major higway. Vehicle is at the dealership. Three times the vehicle jumped out of gear while driving on a major highway, had to make my way to the shoulder of the road without causing an accident. Dealership has had the vehicle since Dec 12, 2022 No warning lights or messages. Issue accured between Nov 1, 2022 to Dec 12, 2022
I started my truck to go to work and 3 warning came on, the abs system, the traction control service, and 4x4 disengaged. This vehicle has 16,100 miles on it. I tried to drive it to the dealership for repair and the rear tires are locked up.
The contact owns a 2022 Ram 1500. The contact stated while driving at an undisclosed speed, the transmission shifted into the park(P) independently and the contact was unable to shift the gear selector afterward. The contact turned off and restarted the vehicle and was able to shift out of the park(P). No warning lights were illuminated. The contact stated that the failure recurred on various occasions. Additionally, after reversing and attempting to shift into drive(D), the transmission remained in the park(P). The vehicle was taken to a local dealer on five occasions; however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 100,000.
Sat. 7/16/22 ~ 3:05pm (7,427 mi) - While pulling out of my neighborhood onto the main road, the truck abruptly shut itself off, went into PARK & applied the e-Brake with my truck sticking into the roadway about a foot (& another vehicle behind me). Oncoming traffic in the lane was able to go around me still. Thankfully traffic was light and I wasn-??t stuck further out in the road when it happened-?? or Mon-Fri when it-??s busier. I noticed the -??Battery-?? fault symbol on the dash but was able to restart the truck, release the e-brake, and get it in DRIVE again to get going again. During the rest of the 35 min drive to work, I had the digital gauges up on the radio and could see the battery voltage was at 11.9v - 12.0v for the entire drive to work. Sun. 7/17/22 ~ 12:15am to 12:45am - After sitting for 8hrs, I came out expecting to need a jumpstart to get home and found the truck started right up. I pulled up the digital gauges on the radio and the dash cluster and saw the battery voltage was at 13.9v -14.0v. That seemed weird, but perhaps the 48v Li eTorque Battery recharged the 12v system? During the 35min drive home from work, I noticed the battery voltage continued to drop to 13.3v, 13,2v, & 13.0v by the time I got home. Mon. 7/18/22 ~ 7:30am - Dropped the truck off to get it looked at/potential issue entered into the system. Dealer kept the truck for a few days, making several small trips with the truck and couldn't replicate the issue. Tue. 12/14/22 ~ 3:03 pm (15,222 miles) - while making a left turn from onto a side road the truck abruptly shut itself off, went into PARK & applied the e-Brake with my truck stuck in the oncoming Lane. Oncoming traffic luckily stopped for me to clear the road. Same scenario as before, with the -??Battery-?? fault symbol on the dash but was able to start the truck, release the e-brake, and get it in DRIVE again to get going again. During the rest of the 30 min drive the digital gauges show the battery at 11.8v to 12.0v. 2hrs later fine.
A D V E R T I S E M E N T S
- Congers, NY, USA