This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was stopped at a red light and the auto start/stop shut off my engine normally. When the light changed to green, I took my foot off the brake and the engine would not re-start. The transmission shifted to Neutral and the electric parking brake engaged. I had to shift the transmission to Park, and press the start button to re-start the engine.
When accelerating from being stopped at a stop light the vehicle spontaneously shut off and the emergency brake engaged. I was able to restart the vehicle and disengage the brake and drive. Check engine light came on, the start / stop function is disabled and the remote start is disabled. Vehicle is giving engine code P1C64 with the check engine light one.
I was making a left turn and the vehicle abruptly stopped blocking both lanes of an arterial highway. The emergency brake came on. The vehicle would not shift into neutral so I couldn-??t move it off the road. The vehicle was towed in. Had this happened on the expressway or at higher speed both my family and I could have been badly hurt.
Vehicle stopped at stop light when start/stop system activated. When acceleration attempted, turning right, vehicle stalled, activated the parking brake and displayed a battery warning. Restarted vehicle and showed a low voltage condition for the battery. Pulled over and turned off the truck and restarted which cleared the issue and voltage returned to normal. This is the third stall over 66k miles, the first with a new battery, which doesn-??t seem to be the problem.
the truck was at a stoplight and the auto start/stop system shuts off the engine to conserve fuel. The engine will not turn back on. the truck autoshift corrects the transmission to park. The shifter then can not be used. the truck has to be restarted. The restart can happen on the first try or the third. After the restart the engine is running rough and bucking and the acceleration is not consistent for a about 5 minutes. This problem has happened on at least 5 different occasions. the first in April 2022 with 4410 miles, 2nd March of 2023 with 22085, 3rd November 2023. After each of the first three incidents the truck was brought to the dealer and they were unable to replicate the problem. No error codes registered even thought a got a powertrain alert in the app that I pay for. The fourth time was sometime in the spring of 2024 and the last one was Dec 13th 2024. The truck has not been brought to the dealer after the last two problems. What is the sense when they can't find anything wrong.
- Hamilton, NJ, USA
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At a stoplight waiting for best turn available, truck tells me to shutoff vehicle and restart. THe e-brake was engaged so I was sitting in middle of intersection while event occured. Could not proceed or disnegage ebrake until after shifting truck into park, restart the vehicle and then disengage ebrake.
While towing, the cluster presented "Service Electronic Throttle" warning, lost the ability to accelerate (limp mode), and also lost electronic skid control. Code P00AF was stored. The turbocharger is now being replaced. This is a serious safety issue that is being reported by hundreds of owners of FCA products with this engine across their brands. The same repair is being applied regardless if it is Ram or Jeep, replacing the turbocharger. There is clearly a safety issue and it seems that nobody is doing anything about this widespread safety issue. It is far from isolated and someone will inevitably become seriously injured as a result of this no known flaw if it remains unaddressed by the NHTSA and FCA.
I keep getting a check engine light because of voltage issues related to the etorque system. Also receive a battery icon and volt gauge shows 11v. The code says everything from overcharge to under charge and all kinds of electrical codes. I have been to dealer multiple times. At first they did nothing but last visit they did a control module software update. Code did not appear for a few weeks and last weekend it came back.
While coming to a stop, the vehicle shutdown on its own and caused the auto parking break to enable. This caused a disruption in surrounding traffic. There were no warning lights or other indicators either before or after the incident.
On three separate occasions (so far), our 2022 RAM 1500, with 23,768 miles on it, has stalled, and completely shut down all driving function while in forward motion. 1. While pulling out from the grocery store parking lot onto a main town road while trying to accelerate from 5-25mph. (May 2024) 2. After restarting the truck, and driving forward a couple feet, it happened again. (May 2024) 3. While driving 60mph down the parkway, and decelerating/downshifting to prepare to take the exit. (October 2024) All three times, there were absolutely no warning signs or lights that came on before, during, or after this happened. The engine remained running, but felt as though it was in neutral. The truck would not shift back into drive, regardless of us changing the gear shift, and had to be completely powered down, and powered back on.....in the middle of the road. In both May and October, the truck had been brought to the dealer, and they were not able to recreate the issue, nor were any codes or problems detected. Thus, we have had to leave the dealer, each time, in an unpredictable and unsafe vehicle. We are lucky that the incidents of this happening in April were at an intersection with stoplights, preventing traffic perpendicular to us, from T-boning us as we were stuck in the middle of the road. We were also lucky that the incident in October happened while there was nobody traveling close behind us. Any of these incidents could have caused a major accident. Not only would this involve us, but anyone else around us. This truck, I repeat, is UNPREDICTABLE and UNSAFE, and RAM can't seem to figure out what to do about it since there are no codes, or ability to recreate it. Each time we get in the truck, we gamble our safety and our lives because nothing has been done to resolve this issue.
Problems started about a year after I built/purchased the vehicle. I started to experience stalling and hesitation when accelerating. At slower speeds, the truck shuts off, occasionally and the brakes lock up. This almost caused a major incident twice, due to vehicles following me and the abrupt stops in traffic. This could have caused a major accident and loss of life/lives. This has been going on for several months. They can't seem to duplicate the problem, even though, on 3 occasions, they did software updates and once, replaced the fuel pump. The vehicle is still under warranty but approaching the end of warranty period in about a year. I have taken the vehicle to Dodge on 8 occasions and they say it can't be duplicated. I filed an arbitration hearing for them to repurchase or replace, but was denied. I recently read in a news article that there is a preliminary investigation for the exact same thing that is happening to my vehicle, which involves over 150,000 vehicles in the 2022 Ram and Jeep Wagoneers by the NHTSA. The vehicle is very dangerous to drive and I fear that a major accident is imminent. Customer care says that because they can't find anything wrong with the vehicle, they closed the case. I have everything documented, the arbitration case denial, the customer care representative, closing the case because she stated that I was refusing to work with them, which is not true. She informed me that they were even going to tow the vehicle to the Dealership where it was purchased, but the dealership refused to look at or work on the vehicle. She expected me to drive 100 miles to another dealership and I refused to do that, based on the drivability of the vehicle. The dealership where purchased, is 15-20 miles from my residence. Another dealership, that has been trying to duplicate the problem is 5 miles from my residence. There is a very, very dangerous problem with this vehicle. At the moment I have roughly 17,000 miles; practically new.
The truck will lose power, shift into park and apply the emergency brake. This has happened around 25 time, It happened the day i got the truck, got it started turned around went back to the dealer, they did find anything. This is a very
At low speed, engine stalled and along with strange braking issues occurred causing me to move off road to avoid traffic. Check engine light, and battery light illuminated. After multiple attempts engine restarted and I was able to drive vehicle normally. I didn't think much of it until same problem reoccurred with engine surging and braking. Similar to the transmission slipping and jolting when throttle applied.
The vehicle has stalled multiple times while slowing down into a light and does not restart. The vehicle is equipped with the e - torque system that is supposed to restart the vehicle after coming to a full stop in the engine shutting down to conserve fuel. The vehicle will sometimes shut down at a slow speed and will apply the parking brake automatically. The vehicle then has to be restarted the emergency brake has to be disengaged and the vehicle has to be shifted back into drive to be able to move. The vehicle will have multiple warning lights come up on occasion, including low voltage, service etorque system, low power mode. The vehicle has been taken to two different dealerships at least three different occasions. Sometimes they find diagnostic trouble codes that refer to loss or low engine power. But they have not been able to replicate the problem when dropped off. The problem has occurred during the winter months but also the summer months, so it seems that temperature is not the sole cause. But it seemed to happen more during winter time. The concern for safety is that the vehicle will shut down at a low speed of less than 3 mph. When letting go of the break and expecting the engine to restart the vehicle May slowly roll forward into an intersection if it's in a downhill before the parking brake is able to engage itself. Another concern is for the person behind might assume that the vehicle will drive forward but due to the engine failing to restart and applying the e-brake, the person behind might not see the brake lights engage and could cause the vehicle to get rear-ended if the driver behind is not able to determine the vehicle in front of them has stalled. The problems will appear with no warning whatsoever. And they seem to mostly happen during the initial few miles of the day. As the majority of the instances have been during the morning on my way to work.
When coming to a rolling stop, or a stop where the vehicle just briefly stops moving, the press on the accelerator, the vehicle hesitates for a moment, sometimes 1-2 seconds. This behavior is repeatable. In regular driving such as making a quick left turn after slowing to a near stop or a right turn immediately after coming to a stop at a light or stop sign, this behavior is dangerous as the driver expects and immediate response. Taken to dealer. Official write up claims they were unable to duplicate, however texts with the service advisor say they repeated this behavior with multiple trucks.
The contact owns a 2022 Ram 1500. The contact stated while driving 20-30 MPH after making a turn, the vehicle stalled. The contact shifted to neutral(N) and pulled to the side of the roadway. The contact had not attempted to restart the vehicle. The vehicle was towed to the dealer; however, the failure could not be duplicated. The contact stated that the failure had recurred six months later. The contact was able to restart the vehicle. The vehicle was taken to a secondary dealer, Rick Hendrick Chrysler Dodge Jeep RAM Duluth (2473 Pleasant Hill Rd, Duluth, GA 30096); however, the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 22,000.
I have made a prior complaint about the same issue when I had the truck for only a day and 111 miles on it that the entire truck lost power as I was making a left hand turn. It has again happened that the entire truck lost power as I was driving. I now have 15,039 miles on it. I was driving stop and go leading up to a stop sign when the truck stalled and lost power and turned on the emergency brake. I was able to finally get it back running. It has been an issue for a while where you can almost feel like the truck is about to stall but it eventually kicks back in. This time however it did not.
When coming to a stop light, the vehicle stalled and shut off without warning. I had to shift to park, apply the brake and press the emergency brake button to get the vehicle to start. This has occurred twice since buying the vehicle in March 2024.
After driving in a snow storm twice in the same day and one time in the winter of 2023 I was unable to put my truck into park. Each of the three time it occurred the gear indicator would flash and a message appeared to set parking brake to prevent rolling. While this was occurring I could not turn the truck off or put it into park as it would only go into accessory mode and see the parking brake. I contacted my local deal who was able to look at the truck that day. They advised there was to much snow and ice built up around a knuckle on the transmission that didn-??t allow the truck to go into park and on this particular day the dealership received 30 calls on this issue including the service departments shop Forman. I was told not to drive my 4x4 off road package truck in the snow and to park in a heated garage. I contacted Ram customer care who admitted it was a know issue and a design flaw. Ram customer service also advised to not drive in snow and to park in a heated garage. Living in WI that is not a feasible option. This put myself and others in danger as I was not able to physically put my 2022 Ram into park and could have injured myself or others as the truck would not go into park gear. There was no warning this was happening until I attempted to put truck into park. I do have a video I recorded as it was occurring that I can provide to you.
A D V E R T I S E M E N T S
- Fairfax Station, VA, USA